Great place to take your car for service I go there all the time and the price is rightread more

My car parts be a struggle to find sometimes. Went to two places before I was told to go to Felito…read more& brothers. When I got there he immediately checked on the car and my parts came within ten minutes after he had ordered them. Wish I had just went to them in the beginning.

I would not take my car to any other mechanic other than Jim. Jim is very honest, friendly…read moreprofessional reliable and affordable he fixed a very bad coolant leak for me and he also made recommendations for other issues that I had with my car. I am very happy with the service and I would highly recommend Jim, they are conveniently located right off of Route 15 in Dover and they also have a towing service available.

Great shop and fast service. Everyone was very nice and they exceeded my expectations.read more

I've taken my car to Joe's Collision Center twice. The first time was to repair deep scratches and…read moredents to the side of the car and the second was to repair front end damage to my dodge charger. He and his team ordered parts and took care of my repairs in little time. I got the car back in about 2-3 days and it looked good as new. Very professional in the way they handle business and professional quality paint and repairs. Not only was the service great, but Joe's quote was also lower than the other body shops i checked out. I'd recommend Joe's Auto Collision to anyone.

I have had my Honda Pilot Services here a couple of times a year for basic stuff many years ago…read morewhen Dave was the owner. The experience has been consistent up until last year. My guess is Dave is fishing somewhere in Florida. Oil changes, tires and batteries even a mouse that got clobbered in the AC fan (yeah that happened in Philly). Prices were always good and the customer service excellent up until my last service. I had a radiator replacement in 2018 and needed inspection and it was like bizzaro-world the last time. This is a mechanic business right? So a couple of basic things: 1. Commit to complete the job at a specific time and date and deliver on that commitment. 2. Don't explain how busy you are and not be able to figure out when the job will be done. 3. No matter what please do call the customer if you commit to complete the job the same day and cannot, for whatever reason. 4. Free oil change next time is rarely ever a remediation for whatever inconvenience customer has experienced. 5. When customer calls the next day expecting answers on when the car will be ready don't ask the customer when would they would like to get the car if you already missed agreed time and it's still not done. Clearly it's not about when the customer wants it. 6. When unhooking the battery please do connect backup battery to not lose driving data for emissions test and radio code. (Yes I have the radio code) Then tell me to come back tomorrow for the inspection after driving it for 100 miles. 7. Don't leave the backup battery in the back of clients vehicle. Yes the one you didn't use in 6 above. The two most positive things I can say is the job was done finally and the car is running fine. That and the price was competitive! If it wasn't for these two points it would be 2 stars.

I've been bringing my cars to Henry at Rose City Repair for 20-years. Great prices, great work,…read moreand even more important...very honest!!!

Service gives inaccurate information and service wait times. I had to come back THREE times for the…read moresame issue with my car that was minor. I was told it would be an hour wait and ended up being over 2 hours. Unreliable.

I wish I could give them six stars. A few weeks ago I was delivering a VW across the country for a…read morerelative. At my first pit stop, I came back to find that the car wouldn't open for me. In a panic, I called the closest VW dealer, which was Trend Motors. John Lindstrom, a manager there, talked me through the process of getting into the car (I had no idea that there was a hidden keyhole on VWs), and when the car then successfully started he concluded that the problem was a dying/dead battery in the key fob. I drove straight to Trend's facility where John immediately replaced the fob battery and sent me on my way with a smile and no charge. Honestly, the next time I'm in the market for a new car, this location will be at the top of the list for me. If VW has some sort of service award for its workers, I hereby nominate John and his team. Thanks to all of them.

I went in for a quote and was very pleased by Jayson who couldn't have been nicer. He told me to…read morecall or come back if I had any questions. I went back the following Friday to book the appointment, but had a simple question about the front spoiler. I was received by a different, older, unfriendly man. I was told Jayson was in the back, too busy and he couldn't get him. Furthermore, this man couldn't help me because he didn't write the initial quote up. The worst part is, he told me I should know better than to come in on a Friday because that is when all cars are being picked up and they are too busy to discuss anything with me. He was extremely rude and frazzled. I was the only person in the waiting area at the time and told him I was not in a rush. I explained that I wasn't in the auto body business and could not have known that Friday's were a bad day to ask a question. If he was nicer, I would have gladly came back on a better day. Needless to say, I went elsewhere and they lost my business for ever. I was beyond blown away how someone in a customer service business could treat someone so poorly. If one person can't handle the front desk on a Friday, then perhaps they should higher someone else.

Jason and the staff at Community Collision were great to work with. I walked into their shop Monday…read moreafternoon asking for a front drivers side fender liner and attachment clips. Jason immediately went outside and wrote down my vehicles information and returned to his computer. I was there for no more than fifteen minutes and Jason said he located the part and would call me when it was in. He stated total time spent would be no more than twenty minutes. Jason called me yesterday morning stating the part was in. I drove to the shop and the install was started immediately. Total time spent twenty minutes. Thank you Jason. Excellent customer service and pricing! Definitely recommend this shop.

Dargnt towing seemed like a reliable and solid company in the beginning. The owner came to tow one…read moreof our cars that was having air suspension issues. He was dispatched through Agero by our insurance company. I specifically noted on the Agero tow request, that the car would require a flat bed that could handle a vehicle low to the ground. This type of car can not be towed just from the front. The owner arrived with a pickup truck that had only the front tow bar. I voiced my concerns and he was fully aware of the type of car. He told me it would be fine with rear dollies. As he pulled out of our driveway, I heard a crack and saw a large piece of the lower plastic underbody panel protection fall off. I drove straight to our mechanic behind him, who also saw him pull in and watched him unload. Due to the vehicle being too low, the tow driver had to use wood blocks to prop the front up and even rocks get it off the tow bar. Brian, our driver, who happens to also own Dargnt, told me to send an estimate and it would be taken care of. He seemed like a stand up and forthright person. Since the day I sent the estimate he has disappeared for months. His chosen method of securing the car broke not only the front underbody panel, but also the mid underbody panel, both mud flaps and the side protection panels. We are now filing a complaint against Dargnt with both our insurance and Agero, as well as sending all pictures taken by both my mechanic and myself while the car was hooked up to his truck. If you are using this tow company through a third party beware! We had planned to use Dargnt after our first interaction to transport our other seasonal cars. We will never use this company again.

My car broke down and they were very quick and reliable. Also very friendly and affordable.read more

This shop stolled bunch of our main parts and sold to somebody, what else to say. We took vechicle…read moreto the dealership to find out, transmission and some parts is missing as well. And their will tell you buch of exuses if you will got to see the. If you calling them their never answer your phone call.

Best repair shop in town and great staff. They go above and beyond fixing and making sure you leave…read morehappy with your car