We stopped here when our Mercedes Sprinter van started displaying the check engine light while…read moretraveling from PA. We needed someone to quickly help us determine what was wrong and have it resolved so we could make it home. Matt at the front desk was sooo nice and accommodating while we waited. They gave us a car so we could get around town a little while we waited. We were in and out in a few hours and our van was back all fixed up. Would definitely recommend these guys! We definitely had a pretty pricey bill at the end but that's expected with Mercedes, we felt like they took care of us and we trusted their expertise. We maybe would have questioned a few of the things they fixed prior to having all the work done, but either way we were VERY happy they got us in so fast and had the work done same day. That alone is worth the possible extra money :)!

Good manager, poor mechanics. 2 visits to this location. Visit 1- change all fluids in my 04…read morediesel Ford Excursion. Mechanic left cap or plug off the transmission. Leaked oil all the way home and had oil spread all over the underside of the truck. I noticed the puddle on the pavement when I got home. Turned around and took it right back. Fixed and washed. 2nd visit - truck died on the road had it towed here where they found it was a failed high pressure oil pump. They offered to also fix the rip in the side panel of the drivers seat. Pump was replaced, but didn't work, so they had to go back in and replace it again. Got it back after a week. When they handed the keys back, I noticed 2 things, the replaced leather seat panel didn't match. Terrible job there. The truck isn't a show truck, so not that big of a deal. But the "oh heck" handle on the drivers side had been ripped out and was just hanging there. Nobody noticed this on the test drive? Kidding me? The manager even drove my truck to the office for me. Didn't even put it in Drive. They replaced the handle with one from a parts truck they had right there and then. 2 weeks later I had a towing job to pull a tractor to Charlotte. Well, first time the turbo went over 15 psi, the turbo hose blew off. The mechanics didn't know they had clean and tighten the hose clamps after the oil pump replacement. Stranded me on the road for an hour waiting for the turbo area to cool down enough to slip the hose back on and limp it home. On the towing return trip, the truck overheated, found that I had lost 3 gallons of coolant over the trip. Reason? The mechanics didn't put a radiator clamp on the upper radiator clamp! Was slowing leaking coolant. The guys are so very incompetent. Stay away!

When I changed the air filter I accidentally snapped off a screw. A young man at this location got…read moreme in quickly I figured it was going to cost quite a bit. 10 minutes later he said that it was fixed and there was no charge, though I was willing to pay. He said he was able to back out the screw, which I didn't think was possible!

Great service. Cheaper tires than any tire shop! They also got me in without an appointment! They…read morehad Free coffee and soft drinks and with a warm and welcoming atmosphere compared to most other repairs locations!

Thanks to Dave for helping my daughter get her car up and running…read more Answered my call, scheduled service that afternoon, showed up at scheduled time, diagnosed the issue and got the car running. Highly recommend. B

As we left vacation in Pigeon Forge to head back home, the water pump failed on my truck just north…read moreof Knoxville. I called every dealership and garage near me just to find they were all booked out at least 2 weeks. Finally I got ahold of Dave's Mobile Mechanic llc. This man deserves this shoutout so much. He not only agreed to come work on it at the hotel the follow morning but did all the hoofing to find the parts I needed that turned out to be a dealership only part. He shows up at 8 AM to pick me up and take me on a 45 minute drive one way to purchase the parts I needed at a dealership and brings me back where he worked until the job was finished. Didn't take lunch, didn't take a break, didn't stop until he had me on the road home. I was fortunate to have great conversations and get to know him. He messaged me all the way home to make sure the truck was running the way it should and assured me if anything happened he'd drive the distance to fix it himself. These are the type of people this world doesn't have enough of. He's genuinely a great man that cared enough to show compassion to my family in a time of need. I could never thank this man enough. Thank you Dave!

Needed a simple oil change and tire rotation. Called Red Line and they got me scheduled quickly…read more The technician was knowledgeable and efficient. Very happy with their service!

The blower motor quit in my car. They were able to come out quickly and replace it very fast. Very…read morefair pricing!!

I recently purchased a 2007 Jeep Grand Cherokee and noticed that the service records were all from…read morethe dealership. Not wanting to pay dealership prices, I found these people and took my car in for a minor issue. Also ask them to change the oil and check the fluid levels and basically just check the car over. I was very pleased with the service and the level of expertise. They look my car over gave me a very honest assessment of what was going on and what needed to be addressed both sooner and later. They did a great job of playing out what the vehicle needed in both the short-term and the long term. One thing I appreciate it very much was the fact they did not try and pressure me into any sort of repair at all and we're very honest about what was needed on the vehicle and what needed to be addressed immediately versus what needed to be deferred or could be deferred on down the road. they're waiting area is very very nice with things like water and coffee available free of charge. It's also very bright and nicely decorated. Something I appreciate it because I decided to wait for my vehicle to be serviced on the premises. Staff is really really nice and like I said they're extremely knowledgeable about what's going on and we'll be straight up with you. And for the price, you get excellent service and and honest assessment of what's going on. They are not the cheapest in town, but they're not the most expensive either. I think the value is there and really worth the money. One thing I need to note is that they have a policy of not allowing people to bring their own parts. Some people I noticed in the reviews are upset about this, I for one and not one of them. I understand that they want to know where the parts are source for, if they have a warranty or not, and I'm okay with that. I would highly recommend these people!

These guys are very helpful and transparent. Dealership quality without the price tag.read more

Like alot of folks, it's hard for me to find car repair shops where I trust the mechanics to not…read morescrew me over. This place was recommended to me by a co-worker and so one day last Fall I tried them out by getting an oil change there. I was really pleased with their service, so when my car started acting up recently with some serious engine problems, I felt confident enough in their abilities to bring it to them. After calling ahead, I brought my car over there and walked back to my apartment just around the corner. A couple hours later, the mechanic working on my car made sure to call me and give me an estimate on how much the repairs would cost. Compared to other places (i.e., the dealership!), it was unbelievably cheap. When I got my car, I noticed an immediate difference. The engine was smoother than it had ever been and the pick-up was improved exponentially- much better results than I'd ever received at the dealership. Actually, I think they did more than was required. My only critique would be that they didn't call me when my vehicle was ready (I had to call for an update and found out that the car was ready several hours ago). But overall, these mechanics seem like a good bunch of guys who are honest and have a great work ethic. If you ever need a car repair or even your oil changed, this is the place to go. Far better than any overpriced dealership or crappy Jiffylube.

I have to say this mechanic may have good technical skill but they need to improve a lot in the…read moreservice attitude. Looks like they have a very high standard on the vehicles they would like to repair, and if your car is not "good" enough, they will just find a simple excuse and refuse to do the repair. Many reasons can cause their refusal, sometimes they think the car is too old, sometimes they think the mileage is too high, sometimes they think you have already purchased the parts and won't do the repair. When they finally agree to do the repair, they treated rude and impatient to the customer, didn't answer your questions if we have any doubts. Unless I have no choice, I will never go to this place to fix my vehicle. Bad experience. Not recommend.

My car had a severe bucking problem so I took it to a place I thought was reputable, but to my…read moredismay, they were not able to rectify the problem after having the vehicle for a period of close to two weeks. I had enough and took it to Autoextend and they we able to get it back to me in a day and a half; all the while keeping me informed of the progress. This place is VERY professional and a company with a lot of INTEGRITY. I will not hesitate to take my car back to this place, and I will. Thank you for your professionalism, A customer for life

Just wanted to give a great shout out to Eric and his team. My old mechanic is retiring and was not…read moredoing big jobs no more. My best friend told me about Autoxtend. I was very please with them. Once again I have found a trust worthy machanics.

Jim of Broughton truck and Trailer in Knoxville came right to us when we were stranded, he arranged…read morea tow to his shop, then fixed our broken trailer axle within a week. We had spent several hours trying to get help before he arrived. He immediately assessed the situation and formulated a plan. He even had a backup plan if there was any issues. We were enroute to Michigan so we truly appreciated his calm professional assurance that he would be able to fix our problem. We highly recommend this business!!!!'

Poor knowledge, poor customer service. Would never order this guy again. Got spots of exhaust and…read moreleaking oil - the result of inspection is: yeah, you have exhaust leak and leaking oil. Pay me for this