Pros: On time, personable staff, accommodating with our personal preferences of radio volume,…read moretemperature and dialogue while driving. Reasonable prices and communicative by verifying pickup times prior to the event. Cons: a small one... one driver was dressed in pajama bottoms which didn't exactly present as professional. But the pros listed above did apply to that ride as well.

Previously had a bad experience, but the owner assured me that would not happen again…read more I used them again, and all went well!

I put out a "project" seeking to get a ride to Chicago from Sandwich Illinois just a few days in…read moreadvance. These guys reached out to me right away and answered all my questions regarding availability and price in advance. There were no hidden fees, and if anything they went far out of their way to make sure I knew everything and there were no surprises. Honest, up-front, proactive communication earns you 5 stars, in my book.

Used Midway O'Hare Livery Service for a recent trip to Florida. They provided our transportation…read moreto and from our home in Sugar Grove to O'Hare. Both drivers were very courteous and a pleasure to deal with. Both arrived on time and the cars were extremely clean and comfortable. We will definitely be using their service again for future trips.

Easy to book and Neil made sure we made our flight from O'Hare and texted with the exact door to…read morelook for him for return flight . Will book again in the future.

NM Private Car Service is THE ONLY service I use! The rates are always fair and I get detailed…read moreupdates before my pick ups. The cars are clean and comfortable. The drivers are all so friendly and careful. When I use NM Private Car Service I never have to worry about being picked up on time or having a comfortable car to drive me. Neil makes sure to always be contact with me so I know who my driver is and how I can contact my driver. There's no mystery with the car or concerns of safety. I've used NM Private Car Service for rides to and from O'Hare and to and from the burbs to downtown Chicago. Using this service is well worth every cent and it's so reasonable! Never will I use a different car service!

I originally booked Crystal Lake Limos for my grandson's 10th birthday party. Booking was easy and…read morethe price was right for what we wanted, a transfer from the party to home. I mentioned to Saim about having to Uber from airport when I got to town. He said he could beat the price so I booked my airport transfer with him...two rides booked. We had a few hiccups prior to the day... didn't receive the confirmation email and when I did the price wasn't what I was quoted but Saim corrected everything after a few calls. First ride, airport transfer. My flight was delayed 2 hours but Saim told me not to worry my driver will track the flight and will be there whenever I landed. There is a $20 fee for airport transfers between 12am to 4am... still less than the Uber. After landing I had a text from Owais letting me know he was there and where to find him. The vehicle was an Expedition. Second ride, the surprise! There were eleven 10 year old boys that had never been in a limo and to say they were excited is an understatement. Mr. Moe, our driver, arrived on time to the pick up location and handled the excitement of the boys with grace. The ride was smooth and the boys had a blast!! From what I was told a couple of the boys were still talking about the ride a week later. My grandson has had an obsession with limos since he was three years old....I think this limo ride made turning double digits the best year ever. Please don't hesitate to book Crystal Lake Limos!

We booked for a 4AM pickup to O'Hare Airport 10 days prior to trip. Had never used them before…read more They said no need to call and confirm, they did send an email confirmation. That morning the car never showed up. I called at 4:05AM because are regular limo service was never late. They first couldn't find reservation. I gave confirmation number and they stated I cancelled 3 days prior to trip. Completely false. They never sent a cancellation email like any other service would have. Will never call them again. After your response today 3/31/20 to my yelp review. I feel the need to say you never sent a cancellation email or called cancelling ahead of time which created a huge problem for us. Our trip was prior to the Stay in Place Order by the State of Illinois, so wouldn't expect a no show from your company. Also, when I called that morning the blame was place on me cancelling not your company taking ownership of your mistake. I do appreciate the delayed honesty.

I can't say enough good things about Lisa, Rene, and this business. They're on-time, professional,…read morereasonably-priced, very nice and friendly. I depend on them to get me to O'Hare on time and to bring me home again. I give them my flight number, and they know the departure/arrival times and if my plane is delayed, etc. Rene is a good, calm driver, pleasant to speak with, and also happy to just give you your "quiet" time, if you prefer. :) Lisa is a great driver as well and also a great coordinator and communicator. I'm surprised this site doesn't have more reviews--this company is fantastic! Highly recommend Lisa and her crew for any transportation needs! Text the phone number and they'll get back to you right away.

Horrible experience with this service. Late pick up to and from airport by at least 30 minutes.read more

Used the service for a group of 9 of us for pick up from the airport to our hotel and then hotel…read moreback to the airport. The communication from the company was amazing and both drivers were professional and friendly. The driving was comfortable and having the tip and everything included in the pricing was amazing. The vans they used for our party were large and clean. We had plenty of space for our group as well. I'd use Echo Limousine services again to book for our family if we need transportation services when in the area.

We recently used the Echo Limousine point to point service to get 8 of us back and forth from an…read moreevent. In addition to the very competitive pricing, my absolute favorite part of using their service was the pricing page on their site. They make it SO EASY to enter in the type of vehicle you need, the service you want (point to point, airport, or by the hour), and when you need it, to find out ALL IN pricing (tax and tip included). There is nothing I hate more than having to call a company to get a quote or send a request form which just leads to a ton of spam. The drivers were polite, drove safely, and arrived on time; the vehicles were clean and stocked with water. We also got an upgraded vehicle for one of our trips which was a nice perk. Highly recommend and will definitely use them again in the future for any larger party transportation needs.

Great service. On time, clean car, polite and professional. I will use them every time…read more Jim J

Our family enjoys taking Route. 47 Taxi because it has Dependable Service every time. We have been…read morea customer of theirs for over 20 years.

Kevin was on prompt with pricing (VERY reasonable), on time, courteous and a very clean car. Having…read moretried to get Ubers and taxis out to the suburbs for the airport was frustrating, expensive and I almost missed a flight due to cancellations. Going to use Kevin from now on.

Great service- responsive and flexible. Had to make a change and they accommodated quickly. Will be…read moreusing them again!!

I spoke with Sal and explained that we needed pickup from Chicago to O'Hare with 2 car seats. He…read moresaid he could do it and arrange pickup and we would still have plenty of space for luggage and a stroller. Driver showed up in a minivan with the car seats. Smooth and safe drive despite all the construction on the Kennedy and we arrived on time. Driver helped unload and made sure we had everything. They took CC through their phone app with a tap and I got an emailed receipt. I also booked them coming back and told them we needed the same setup. Sal was responsive and made sure the driver was there. Our flight was delayed but the driver was still there. Same charge and great driver with the car seats strapped in by the fire department. They were rock solid.

Beware of sneaky pricing. I needed a ride back from a doctor's appointment. For the ride there I…read moreused Uber and paid just over $8. I decided to call American Taxi for the ride back. Taxi rate calculators estimated $7-$9 for the ride, so I expected similar cost. We the called back to confirm a car on the way, they took payment. To my surprise it was $36. A second surprise came when the car picking me up was an Uber. So apparently, they used my $36 to book me an $8 Uber ride. The Uber driver was also surprised.

If you're in the middle of upstate Illinois and need a ride to O'Hare, this is some professional…read morestuff. The driver texted me 10 minutes before he arrived (at 2:30am on a Sunday) and then kept me entertained for the rest of the ride to the airport. I appreciated this because I knew I'd have to be up for TSA. He was really cordial and nice. What matters to me is the reliability of a car service and this establishment didn't disappoint - from the reservations made to the drop off at O'Hare. You really don't need a fancy limo - this is both affordable and down to Earth. From Wonder Lake to O'Hare was $70 without tip. Thoroughly enjoyable and comfy.

Early morning trip to the airport in December went off without a hitch, however the return trip a…read morefew weeks later did not go well. Landed on time about 11pm and received my text message. Instead of pickup information, I was told by the driver that he had a flat tire and couldn't pick us up. Gave me the number of a taxi company and suggested I call a taxi. Not "a replacement driver is on the way," nor even "we arranged a taxi for you." Very disappointed and won't use again.