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    ACharles Consult

    5.0 (1 review)
    Open Open 24 hours

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    2 months ago

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    Venus Assisted Living Home

    Venus Assisted Living Home

    3.0(3 reviews)
    0.0 km

    If I could give zero stars, I would. my mother was there for two months when I placed her in a new…read morehome. I thought that a Gated house in a very nice neighborhood made a good home. I was fooled though. I decided to move her after her hairdresser, who we both have been using for years, went there to cut her hair and not only was her hair very dirty, I had called them 24 hours beforehand to ask that they wash her hair, she was in the bed and said to our hairdresser, "can't you cut her hair in the bed?" She said no and they did move her to the wheelchair. Then I was visiting her, which I did at least once a week, and she said she had to use the bathroom and the caregiver told her to go in her diaper. In front of me and the other residents. I was embarrassed for her and completely appalled. At that point, my rose covered glasses came off and I started to look for a new home. I found an house and her new hospice nurse greeted her there and found a huge pressure wound with open sores on her behind, just about to be infected. The new nurse also found that they didn't send all her medications and another medication of hers was missing 8 pills. My mother is almost 87 with a brain tumor among other things and has declined significantly in the last couple of months. How dare they treat her this way!

    My Grandmother lived here for 5 years and received excellent care, after she broke her hip twice…read more I've stayed in touch with the Owner Margarita she's awesome! She gave her great care, love and made her feel welcomed. I highly recommend! She was able to go to church every Sunday, and family dinners, birthdays, etc Excellent service and care!

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    ACharles Consult - personalcare - Updated May 2026

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