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    AceRugs

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    12 years ago

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    Toms Price Home

    Toms Price Home

    3.7(3 reviews)
    9.3 mi

    I hadn't initially planned to write a review about my experience nearly two years ago, but I feel…read moreit's important to share it now. I waited almost a year for a special-order sectional sofa with a chaise lounge--an investment of nearly $10,000. We also purchased a coffee table and an end table. When the order finally arrived, the tables had multiple chips in the finish, and the sofa was not what I had ordered. The seat depth was two inches shorter than specified, and the arms were completely different from what we selected. Resolving this required multiple home visits, along with detailed photos comparing cushion measurements from both the showroom and my home. Returning the damaged tables was straightforward. However, my experience with customer service regarding the sofa was disappointing. I was informed that Century, the manufacturer, offered either a 10% discount if I accepted the sofa as-is or a full refund. I was stunned to learn that Century would not remake the sofa because, as stated, "the same thing could happen again." I do not consider this acceptable customer service, especially given the cost and wait time involved. As a result, I will not be purchasing from Toms Price again.

    I happen to like Toms Price. This store is open with a huge skylight area so it is very bright…read more For clarification, the store is located across 16th Street from the Mall. It is next to Binny's. Huge parking lot. We have purchased furniture from Toms Price in the past and found the quality to be high end. Also, pricing is reasonable for the brands they offer. The store is one level, unlike Wheaton, and filled with displays. It really is helpful to be able to sit on the chairs and couches. We were cheerfully greeted upon entry and introduced to our designer, Taraneh. She is extremely talented, professional, knowledgeable, and helpful while guiding selections. Now everyone will want to work with her. My only suggestion: furniture selection takes time so you might want to offer your customers a bottle of water. There is a drinking fountain in the back corner but how about some cups?

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    Toms Price Home
    Toms Price Home
    Toms Price Home

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    Minasian Rug Company - My carpet, in situ, after cleaning and repair.

    Minasian Rug Company

    4.8(23 reviews)
    14.2 mi

    Our Persian rug got soaked when out basement flooded, and the Minasian Rug team handled our…read moresituation exceptionally well at every point. We wanted the rug dried out - we couldn't just hang it over a railing bc it was soaking and we had rain in the forecast for the next several - and while many other companies needed us to bring the rug to their site, Minasian said they could pick up our rug that afternoon, clean it at their facility and return it to our house at a date we would schedule. They quoted us a competitive price, their team showed up that same day (on time), their team guys were friendly and professional, and they removed our wet (now useless) rug pad, in addition to taking our rug for cleaning. A few days later, the company called us to schedule home delivery of our cleaned rug. They gave us a tight (30-minute) window - not one of these cases where a company gives you a 4-hour window! - their team arrived on time, and again, the guys were super helpful and friendly. Although we didn't buy a rug pad from Minasian - we got one from elsewhere online - their team cut our rug pad (at my request) to fit our rug's size. All around, fantastic service! I recommend Minasian and would use them again.

    Tom Jorjorian and the folks at Minasian were incredibly helpful with some rugs that have been in…read morethe family too long to let go. They salvaged what was possible and had great ideas for the rest. Highest recommendation!

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    Minasian Rug Company - 2 weekends May 13, 14, 15, & 20, 21, 22 at the Minasian Warehouse 1706 Sherman Ave Evanston. Visit therugevent.com to learn more!

    2 weekends May 13, 14, 15, & 20, 21, 22 at the Minasian Warehouse 1706 Sherman Ave Evanston. Visit therugevent.com to learn more!

    Minasian Rug Company
    Minasian Rug Company

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    AceRugs - rugs - Updated May 2026

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