About as perfect as the ride could get! Pricing was a little expensive but the travel was also…read morepretty far (Aberdeen to Olympia in WA). My taxi driver was well kept, vehicle was clean, driver arrived early, and was very courteous and friendly. The customer service team too, friendly, responsive and understanding while trying to reserve in a low cell service area. Kudos to the team and please treat them well! They all earned it! (I believe the team was Ashley as the service rep, and Williams as the driver. 10/10 would recommend both for their interpersonal skills!)

Dennis was on time, very friendly and when we got to our destination waited to make sure we were…read moreable to gain entrance to the building. That was important since a call had to be made in order for someone to unlock the door and let us in. It took a while before the person came out of a back room and opened the door so we weren't sure for awhile about being let in. We appreciated very much that he waited for us to gain entrance. We would definitely use his service again! Teresa 3/25/2023

Looking for shuttle to the airport from Enumclaw. Despite the address they don't serve Enumclaw…read moreanymore! False listing.

If you live out in Maple Valley and need to go to the airport in the morning, Please save yourself…read morethe time and trouble. Do not call them! You can also look over the reviews and see for yourself that this is not a reliable company to hire. Maybe if you live in the Auburn/Kent area and going within a 5-10 mile ride....Say the Muckleshoot for Example they "Might" be your first call.

Are you guys open today? I've been calling all morning and still not getting anyone to pick up. I…read moredepend on taxi rides to literally get anywhere. I missed work. Also I was stranded at work for 2 1/2 hours before I could fine a ride. I normally have a pick up time for work and a pick up time after work. I could mess up my braces process and I have an appointment every week. And I could lose my job. I'm trying to keep my job by struggling to even make it to work and then worry if you guy are going to pick up or keep your guys word. And come when you guys say. Also a lot of time lately I feel like my calls are being ignored. Which is upsetting because I've been a loyal customer for 12 years to this taxi. I know there is constantly new owners but this is the most I've had trouble with a taxi.

we reached out to Viking Cab when we needed to get my 84 year old mother to the airport…read more Allie was careful to choose a route that would get her there on time responding to traffic issues in real time. The Seattle airport had changed their sky cab service when they arrived. My mom is completely dependent on sky, cap and wheel chair service to travel and Allie went into the airport and got each of my mom's needs met so that she could safely travel. My mom's health was literally in her hands, and she came through trumps. Well worth the price.

Taxi did not show up for my prior reservation for an early morning doctors appointment in late…read moreOctober. Subsequent calls to the company on their listed phone number are dropped. I conclude the company no longer exists.

Great at first, scheduled multiple pick ups with no problem. Last driver asked move up the pick up…read moretime, no problem. Then back, then got lost. Barely made it on time. Tried to schedule one last pick up over a week out. Response was, "No, we are short drivers." Disappointed

This taxi business used to be okay but now this taxi business is insanely expensive and very hard…read moreto get rides from.

I had to drop my car off, first ride was amazing, i have been waitting since 9 am to be picked up…read moreto go get my car, had to call them, it is now 1036 am, and I am DONE waiting.... good luck using them if YOU need to be somewhere on time

THEY NEVER SHOWED UP. I almost missed a bus to a surgery that I've had on the books for two…read moreyears. the company never reached out initially with a number that I could call in case there was an issue. My ride was scheduled for 4:30AM and we were told to be outside by 4:15AM. The driver never showed or called. I had to wake my 60 year old mother up at 5AM to catch a ride to Seattle. Then 5 hours after they were supposed to pick us up the people at Patty Wagon call to inform the us that they never showed. The woman gave the most apathetic apology and told us that reason her driver never showed was because he "confused AM with PM" and that going forward she would "make sure the drivers know the difference between AM and PM". This was the west experience I've ever had with a medical ride company BAR NONE.

I called Express on two successive days last week and received a recorded message each time that…read morethis number is not currently accepting calls. Is this outfit still in business? If so, how does one actually get the highly rated service reviewed here? Clearly, one can not rely on getting transportation from Express. How can it be listed as the most highly recommended Taxi on Yelp if they don' even answer the phone?

Love them. I hesitate to recommend them, because then when I need them, and they get busy, I will…read morenot be a happy walker on my late shifts. Denise and Rick are the main characters in the story, and they will help you find another reputable driver if they can't make your deadline. I am without car (by choice) and happy to take the bus and get some walking in when needed, but there are nights, and weekend mornings that just don't work (retail hours, retail feet, and the #21 bus does not work for me all of the time). And, they make me laugh. Normally, in my years of taking cabs (work travel...and oh, so many stories about New York cabs, but worse stories around the Oly and Seattle area), I am the gal in the back of the cab not wanting to engage. They will absolutely respect your quiet time, but are pretty cool if you decide to talk. They are reliable. As close to on-time as possible (usually early), and they communicate if they get tied up with another fare.

Hands down, Joey is the BEST! Kind, considerate, no muss or fuss type. Gets you where you're going…read moreon time. Conversation is NOT extra!

Due to car trouble we were left without a way to get around, and Ubers in the Chehalis area were…read morefew and far between. We asked the front desk of our hotel for taxi options, and after the first 2 taxi companies fell through Quality Taxi came to the rescue! We called and the driver answered on the first ring. He was able to pick us up from our hotel within 30 minutes, and got us to the rental car agency the next town over for about half of what Uber had been quoting us for the same ride. The driver was friendly and knowledgeable about the area, and we could not have had a better experience. Definitely give them a call for a ride!

Doesn't answer phone calls wouldn't recommend calling in an emergency since they don't return Calls…read moreeither

Simply cannot say enough Positive Things about the Absolute Best Service I received today!!…read more Not only did the driver pick me up at my campsite in Silver Creek, he took me to the Urgent Care center near the hospital which saved me five hours of waiting time... Additionally, when he picked me up for the return trip, he was entirely patient with the further delay at the pharmacy. Hero of the Day Award