A friend referred me to K's when I had my first flat in lawrence. I was told they were one of the…read moreonly shops in town that was truly locally owned and run by honest, trustworthy folk. Not only is the staff polite and accommodating, but the service is second to none, efficient, and professional. Jimmy (may be the owner- he's always the guy I interact with) is always kind, knowledgeable, and patient when it comes to questions and needing something explained. Anytime friends ask for shop recommendations, I always refer them to K's! Also, it is probably important to mention that they gave me the lowest quote for new tires out of any of the shops in lawrence. Great dudes. Great service. Great shop. Go to K's!

They lied to me about when they could get my car started looked at and then repaired. They told me…read moreI had no ac leak. Charged me and told me to bring it back when it got hot. Kept my car 2 weeks. For a 5 hr fix. Cost me for a rental car. They only fixed my car when I told them I was coming to pick it up. Liars and they don't care about the customer. I was put on hold. After waiting 5 minutes. I was sent to voicemail. So unprofessional.

Cars. When they are working, I love them. But when things go wrong, I hate stressing over being…read moretaken advantage of as cars are not my area of expertise. The same goes for tires. When I had a recent tire problem, I turned to Discount Tire as I was somewhat familiar with the brand but had not had any personal interaction to this point. So I pulled into the Discount Tire lot with my car limping along with the little "donut" spare on the front looking like a misplaced stepchild. Immediately, I was warmly greeted by Patrick who came out to meet me at the car (who does that in the Winter months?) who listened to my tale and then quickly assessed the problem bringing me into the warmth of the store to discuss my options. He was able to order two of the tires I needed which came in the same day and were put on my car. The pricing was reasonable, the timing quick, but what I will remember was the level of service I got from Patrick. He was patient, and his easy going style helped me calm down from having a car problem in a strange city. Because of him, Discount Tire has a big fan in me! I hope this is not going to become my regular hangout, but I know if I have a tire problem in the future, Discount Tire is going to be the first place I call!

I've always have had outstanding service at the Lawrence location. For that matter, I've traded at…read moremultiple locations, with Discount Tire and have no complaints anywhere. The Lawrence store seems to take it to a different level. They are fair, keep you informed of progress and as we say in the service industry, under promise and over deliver. Now, a new service... they will also perform a 4-wheel alignment at a very reasonable price. Always in your best interest to get an alignment with new tires, to help protect your investment. I worked in the automotive industry as a service manager for many years, and can say without a doubt, their prices and service equal or exceed their competition. I have traded with Discount Tire professionally, as an auto shop manager, and as a client. In both cases, they get the job done, and go the extra mile for their patrons. I had a blowout last night, heading home to Olathe. Today, when I came back to Lawrence for work, I was told the tires I preferred, would not be available until the following day. Zack got with their supplier, got them ordered, and delivered, same day. Much to my surprise, they got me worked in, replaced my aging TPMS sensors, replace the tires, and performed an alignment. All in less than one hour! Lawrence has several options for tire service, and many good options at that. But consistency with each visit, and knowledge and empathy from the front staff can make all the difference when making a decision. Zack, Cody and Dioni all worked as a team along with their tire techs, to ensure I was completely satisfied and got me on my way.

Great experience with these guys! Was driving through from Colorado to Florida, and needed help…read morewith my tires. One of them started making noise on the road and when I looked at it realized that I needed something pretty quickly. Looked them up and headed by and they took care of me fast! Even on Christmas Eve. Very personable and easy to work with also. Highly recommend! Especially if you're not ready for brand new tires and want used ones, if they've got your size in stock you'll save some money too.

Very friendly, great conversation, all around exceptional customer service, handled my custom wheel…read morewith care, and were able to get me in quick. Picked up a nail on the way into work, so I stopped in to see if they could patch it for me. Unfortunately, after inspecting the tire they weren't able to fix it due to being too close to the sidewall. They showed me the location and put air back in the tire for me. No charge for their time or service! Even after I persisted that I pay them something. Definitely will be back once my tire comes in. Thank you.

Sunday afternoon and a friend noticed I had a screw in my right front tire. OMG! I commute for my…read morejob and had to leave my house at Dark Thirty the next morning. Could not believe my bad luck with the screw. I was panicked. What in the world was I going to do? Thankfully, my friend suggested that I take my car to Westside 66. I actually looked at him like he was crazy because it was a Sunday afternoon. He assured me they were still open. I have to confess that I did not entirely believe him. LOL. He said, "They can fix it in 10 minutes and it will cost you about $16." Yeah, right. So I headed Westside 66 and kept my fingers crossed. The cashier told me to pull around back and they would look at the tire. Honestly, within ten minutes... the tire was fixed and it cost $16. I could not believe my good luck on finding this place. The mechanic who worked on my tire was nice, professional and he knew exactly what to do to get me fixed. He did not waste time with small talk and he got me right on my way. The cashier was very nice and courteous. She, too, was professional and very helpful. I appreciate her guidance. I asked her if they had been busy and she said it was a slow day for them. It was hard to believe it was a slow work day because both bays were filled and other cars were lined up for service. I will definitely go back to this station for service. I had counted on being there for hours but it was quick, efficient, professional service. WOW. Still cannot believe my luck with this wonderful shop.

They are competent, fast, friendly, and just wonderful. They are the best place to take your car…read more They are the only full service station probably in Kansas, most likely in the U.S. (they even hold the door open for women)

D&D Tire is a solid, locally-owned tire business that will take care of your tire needs, and is…read morethere for you if you need them in a jam. As I was leaving work yesterday, I could hear a rhythmic "thuk thuk thuk" as I drove down the ramp of my work parking garage. I thought it might have been a rock embedded in the tread of my tire, but when I pulled over to investigate I instead found half an inch of a bolt sticking out of the center of my tread. I called D&D because I've had good experience with them in the past, and I asked if they would be open if I could get my car to them in the next 40 minutes. They let met know that they would be open for another hour, and that if I could get the car to them, they could patch me up. After a quick tire change, I was on the road, and made it in their door 20 minutes before closing. They took my keys, pulled my car in, and went right to work. They extracted the bolt, and let me know that it looked like it probably was broken off of another person's car, but that they could apply the plug and patch that would take care of the hole. A few minutes later, they let me know that it was all done and I was ready to go. Not only did they take care of plugging the tire that I had been transporting in my trunk, but they also replaced it on the vehicle, and put away my donut spare and the tray with the scissor-jack. All told, I was finished and back on the road as if I never had a tire puncture in under 20 minutes for less than $20. I am very thankful to D&D, not only because they patched up my tire in small emergency, but that they fit me in to a small window just before closing time, and took care of me as a customer. Incidentally, I had bought these tires from D&D about a month ago, and I had very good service then and have been very happy with the work. I had not yet written a review about that service, but that work on my tires (and at a reasonable price for four quality tires, mounted and balanced, as well as a brake job that took care of a longstanding issue with a warped rotor) coupled with this excellent service for a puncture has elevated D&D up to a level of greatness in my opinion. This is the kind of solid work that engenders loyalty among customers.

Such kind people! I stopped in from out of town, and they helped me fill the air in my tires right…read moreaway. They handle tires, oil changes, and more. Everyone was so friendly--they even sent me on my way with a hug!

They have taken good care of my daughter's car during her time in Lawrence. They have been very…read morefriendly.

Horribly overpriced, terrible customer service. 10 minutes to change 2 tires cost me $175 inI…read morelabor. Absolutely highway robbery! Do yourself a favor and go elsewhere!

Went in a little skeptical of some 5 star reviews on other websites, but felt optimistic enough to…read moreschedule an appointment to get my suspension looked at because the place I went to before them seemed sketchy. Had to schedule a few days out because it was late on Friday and Monday was booked. They got it on the lift on Tuesday (and even let me look at it) and told me that the only problem with my car was my tire (among another issue that wasn't immediate) and they don't even sell tires or tire service directly. I later asked them if I needed to address the problems the other place was trying to charge me for and they weren't convinced those problems were worth addressing immediately. The reason I write is, I believe the service they did was solely out of building a trusting relationship with me and future clients and I know that's hard to find in an auto repair shop.

They charged us $1,300.00 to replace two coil packs and spark plugs. The truck broke down two…read moreblocks away after picking it up. We hired a new mechanic. He said, they only replaced one coil pack and no spark plugs. He did the work Doug's said they did and charged us for but didn't do. Truck runs fine now. Also, no one from Doug's will call us back. I'm going to have to start with consumer protection for now. Be aware of this place. They stole our money and lied to us.

I have not been coerced or paid to write this review. I did not personally know anyone who is…read moreemployed at Garber Automotive. However, after having my auto serviced yesterday, I feel like a part of their family! This is truly the best automotive business in which to take your auto. You will most likely be greeted by Paige upon entering. She is professional and extremely kind and knowledgeable. Paige sent quotes to me before I took my auto in, she's awesome! I had planned on reading for 4-5 hours while waiting for my auto. Paige spoke with Micah (owner) and he went to warm up his truck to take me home. That was unexpected, appreciated and over the top customer service! I had a list from the dealership in KC of everything that needed to be done for maintenance. The pricing was SO much better with Garber, but in addition, they told me several of the items on the list did NOT need attention. Micah could have ripped me off and charged me to do some things that didn't need to be done. I have such peace of mind now that I found a place that I trust to maintain my auto!! I was hesitant to write this review because I know it could help to increase their business and when I need an appt I may have to wait.....but there's nothing like finding that local, family business which takes perfect care of their customers, I had to share and will take my chances of getting in to Garber!! This business should be at the top of your list!

Garber is great! I won't take my truck anywhere else in Lawrence! I wasted a lot of time with other…read moreplaces in Lawrence. Just take it to Garber!

As a girl who knows nothing about cars this place was fantastic! I was stuck on the highway and…read morethey took my car in right away. Tony (I think the owner) was absolutely fantastic. He put all the problems wrong with my car in words I would understand haha! He ended up having to take my car in 2 days within 2 weeks and figured out the problem. They also give government employee and student discounts which is great! They are defiantly the GO-TO auto body shop in Lawrence. So grateful they were able to fix my car! My father in law is also a mechanic and called to make sure they were giving me a good deal and it was which made me feel much better! My father in law said they were great guys and not trying to rip me off unlike other places in town.

Absolute rip off. Sent my KU student son to get an oil change for his 2006 Chevy Colorado. Told…read morehim to be upfront with them about learning to get his vehicle serviced and ask them to help him build trust. They charged him $80 plus $20 in service charges for a total of $100 for an oil change!!! Absolute rip off, purposely taking advantage of an honest kid. Steer far and wide of these con artists.

Not sure if it's a me problem but I've never had luck finding a good mechanic.. until now!…read moreRandy, and crew, are the shizz. Brought my car in for brakes and knew it needed more work than that; turns out it was rotors. I've taken it two other places and they couldn't find the reason for the noise. Randy identified it from my inept description. But wait it gets better; after dropping my car off one evening he called me the next morning and described the brakes work and additional work which would fix the noise I was hearing. He quoted everything extremely accurately for a job that had a lot of unknowns and didn't do any work until he talked to me and I gave the go ahead. On top of that he had it all done within ~24hours. How many times have you been slipped an oil change or headlight cleaning that you didn't ask for? And the work is done and you're stuck with an extra $50-100. Not here. He was open about the risks, price, and work both for the work I asked for and for things to look out for in the future. Went above and beyond rotating tires. He never created false urgency or inflated the amount of work he was doing. He explained it like the expert they are there and then dumbed it down to terms I could understand when I asked. Moved to the area a couple months ago and I definitely found my mechanic! Won't be dreading my next visit, thus more likely to get ahead of car issues should they arise. Thanks Randy!

This is a great place to go if you are looking for a solid used car. They are very friendly and…read moreacommidating. The process was easy and painless. We plan to work with them in the future.