Service is pretty bad , kids/employees think they're just there to make up for hours, they don't care for the quality of their job. Johnny was pretty useless. Asking the manager to help me instead of him. He admitted he didn't know what he was doing. Never coming back to this store again . Service is bad all lost read more

Ace Radon has been in business for 30 years and is the preferred mitigation company for most Denver realtors. Jennifer at the office is very responsive with scheduling and follows up on time. Our technician was Chris, he spent most of the day installing the mitigation system from the basement. The job was very detailed at every angle and Chris even cleaned up afterwards. Highly recommend Ace! read more

The entire team at ACE Radon is absolutely outstanding! We received high results from our home inspection (28pCi/L) and were really worried about mitigation. Our account manager Jennifer got a technician out within 48 hours to do a proper inspection in order to start a plan for mitigation and allow us to feel better about moving forward with the property. Her plan included a thorough and detailed approach, and from start to finish she was available via email and phone to answer all of our questions. She took full accountability when there was a scheduling hiccup and worked to ensure that the re-schedule happened the next day. Can't ask for better customer service than that. Andrew, our technician, was extremely knowledgable, capable, and thorough with how he installed the mitigation system. He went above and beyond and educated us on the different components and why he made the choices he made. He sealed all of the cracks in an entire basement and to be honest, it looks much better than it did before. The work was impeccable. Finally, Brian was prompt to drop off and pick up the post-mitigation tests. We decided to do 3 tests throughout the house - and they all came back less than 1pCi/L!!! I will repeat that last part - less than one!!! I received a prompt call from Jennifer to discuss the great news and follow up on next steps to ensure the numbers continue to stay low. I would highly recommend working with ACE Radon - they stand by their work and put their customers first. read more

They installed my radon mitigation system back in 2018 and came highly recommended then. I contacted them when I noticed the system may be failing. They agreed to come out, and we scheduled a time. Then I contacted them when no one showed, and we rescheduled, and again no show. I keep canceling plans to be home for them to come, and no one shows. read more

We hired them to install a radon mitigation system, which they did an excellent job on. Our technician, Nick, gave very good explanations of all the work to be done and was careful to make the system as unobtrusive as possible. The fan is outside and very quiet; you can barely hear it even 3 feet away. The exhaust pipe looks like a gutter drain and fits in well with the house. They originally bid the job sight unseen, and reduced the bid after Nick had seen the site and revised the work order. As other reviewers have noticed, they are aggressive about demanding payment; it's due upon completion, and they really mean it. We gave the technician a check for the full amount upon completion, but their office billed us the next day anyway. read more

We used ACE Radon to install a mitigation system and we were very pleased with their service. Amanda has excellent customer service skills and talked us through the entire process. We were able to get an appointment rather quickly and the technician did a thorough job explaining each step of the install. Thanks for helping to keep our family safe! read more

We needed to have the radon levels checked and I had heard the advertisement on KYGO and we have them a call. Jennifer was helpful and explained the process overview, answered all our questions and made the appointment. The tech who installed the system was professional and friendly and was in and out within the day. Would highly recommend read more

Chose this place for the reviews - Andrew was fantastic. Answered all my questions, super great attitude, and even cleaned up my garage cleaner than he found it! Thanks Andrew & Jennifer! read more

Not too fond of them. They raised their price from what they originally quoted. They're also pushy. They don't care about your health they just want your money. read more

My system was installed this morning and everything was explained with regards to the future testing etc.. I would like to take this opportunity to give Karl a "5 Star" review. Karl took the time to explain what radon actually is and how it can affect a person's health! He further explained how the system that he installed works to mitigate that radon to a manageable level. He explained what I should do if there are any future problems with the system or if the radon levels do not lower after the allotted time. The pitch of my roof presented a minor hurdle that he easily overcame. He is obviously very skilled in your company's profession. Again, I thank you and Ace Radon for a speedy and professional installation by Karl. I definitely will recommend your company and services to family and friends! Don G. Denver, CO read more

We used Ace Radon to install or Radon system. Karl the installer did a great job! Would recommend to others read more

Two reasons for a 1 star. First, the final price was double their estimate. Unpleasant surprise. Not something I would expect from a seasoned professional. Second ... super aggressive billing tactics. 3/13 - Work done 3/24 - Partly paid during closing. Why not 100% paid, I don't know. 3/26 - Received final invoice for balance. 3/30 - Pay balance, sent email with bank's confirmation number & bank's estimate the check would arrive on or before April 6. 4/1 - Receive email from Ace Radon saying I'm "**OVERDUE" and requesting a credit card payment. Let that sink in ... I paid 4 days after receiving their final invoice. 17 days after they performed their work. They should have known they were paid as I emailed my bank's bill pay confirmation number and the check's estimated arrival date. HERE IS THE KICKER: Yet, they still put me in "**OVERDUE" status. Wow. For those that pride themselves on integrity & honest dealing, let that sink in. Super aggressive. Ace Radon, I will never recommend you. Goodbye. read more

Good morning Denver! Ace Radon has provided my family with assurance of a radon free home. The customer service, inspection, financial and pre-work expectations were clearly set which made planning stress free. The execution and follow up were very professional. No clean up left to do on our part. The results have been excellent: Radon measurements before and after dropped from 6 to 1.1, with a target of 4. Highly recommended. Thank you Ace! read more

Karl with ACE set up our mitigation system for our 2 crawl spaces despite the structural complexities. Thanks! read more

We decided to have a new radon mitigation system installed at our house so we got three quotes. We chose ACE based on their reputation and experience in Colorado, and we were not disappointed. Andrew did the installation and did an excellent job. Very professional, personable, and efficient. We would definitely recommend them! read more

Karl did a really great job installing our radon fan/unit. He was thorough and explained everything clearly so I understood how it all worked. Highly recommend Karl and Ace for any radon issues. read more

Came in and saved the day after Axium Radon was completely incompetent. Highly recommend, Patrice's sip all and KNOWLEDGEABLE techs. Right on time and everything as promised. Thank you read more

If I could give 6 stars I would. Showed up on time, worked all day, and installed a great system. It should also be noted that Absolute Radon safety came the week prior and was unable to do the job after saying they could do it the previous week. The difference between ACE and Absolute is night and day and I would never hire Absolute for any work. 6 stars for ACE, will recommend them to everyone I know ! read more

Professional and courteous. I appreciate the fact that the owner came out to make sure things were going well. Prompt response. Good service. Reasonable pricing. Would recommend. Thank you. 5 stars. read more

I received several quotes from other companies and chose ACE radon because they had amazing reviews, a better price than anyone else, and some of the best customer service that I've ever had! Shout out to Leigh Ann Schieffer! She helped me from start to finish and I probably chose ACE in the end because she was so incredibly friendly and helpful. The technician who came out to my house explained everything to me very clearly and we found the best place to put a mitigation system. I haven't check my radon levels yet, but they guarantee levels below 3.9, which is lower than the standard! I was over 10 and they assured me that it wouldn't be a problem to get it significantly low. The system itself is MUCH nicer than others I've seen. Their pipes are more efficient than the industry norm AND thinner, so it actually looks sleek. I can't even see the pipe from inside unless I look into the furthest corner of my basement window. Their fan housing and other parts are the same white color as the pipes! Not grey or black like others. Overall, I'm beyond satisfied and I would recommend ONLY ACE radon to anyone looking for radon mitigation. I still have the free post mitigation test running so I'll know the results soon, but I feel very secure knowing that they will make things right if I'm not satisfied. This was such an important decision for my family as we value our health most of all and aesthetics are very important to us as well. Who knew that something like radon mitigation would leave such a lasting impression! If you're looking for a knowledge and helpful representative or don't even need radon help and just want to talk with one of the kindest and friendliest customer service reps in the world, call Leigh Ann Schieffer at extension 106. read more

I did want to let you know how HAPPY I am with your service, your technicians, the company and the quality of the job. Your technicians were very mindful, courteous and cared about my house. From the protection they laid to safeguard my floor, the work in the basement and crawlspaces, the brick penetration, the electrical wiring the PVC pipe / fan work, it is all first rate! It will be easy to refer you. Thank you for a job very well done! read more

The Radon levels in my home were 5.9 and 4.6 in the basement and first floor, respectively. (A level of 4 indicates a problem.) Four months after ACE Radon did their work, the Radon levels fell to 0.6 and 0.5. I couldn't ask for better results. These people really know what they're doing. Hats off to ACE. read more

ACE Radon is the best. Their technician on the initial visit seemed more knowledgeable than the others I worked with, and their quote came in lower for a better setup than the others. The installer was professional, showed up on time, and did an outstanding job. We haven't yet been able to retest the radon levels yet, but the review will be updated when we do. read more

Ace Radon is a great choice for Radon Mitigation and Testing. The entire staff was professional, courteous and quick responding to our needs. They were able to schedule our system install with very short nice. Their pricing was excellent, and they provided us with the required documentation in an expeditious manner to obtain a reimbursement from our builder! Once the system was installed we were almost Radon free in a few short days. I would recommend them to anyone in need! read more

Very professional. Though I did not choose Ace to ultimately complete the job, Leigh Ann was amazing to work with. Very quick with an estimate when we had a loan objection deadline to meet and couldn't thank them enough. Every question I had was answered in a very timely manner. read more

I hired ACE Radon to perform radon testing during the home inspection phase of a home purchase. They quickly setup a machine and ran a 2 day test (hourly samples) and emailed me the results. The home averaged 16 pCi/L that ranged from 6 to 23 pCi/L. The EPA mitigation recommended level is 4 pCi/L (Radon is the second leading cause of lung cancer after smoking). I then hired them to install a mitigation system and retest. A gentleman came out one day to find a good installation spot and discuss the process with me. Then we easily scheduled an install day. The installation went smoothly (in less than a day). They even managed to squeeze it into a wall that had a small access hatch! Out of sight and near silent operations (by a bedroom). The test result after a month of operation was 3.8 pCi/L. As a follow up, I hired them to perform a long term radon test (9-12 months) so we can check for any seasonal changes (very inexpensive). Need any radon testing and/or mitigation give this excellent company a call. read more

Thorough, helpful and very pleasant. Had Joseph come out to seal some areas off and he was very knowledgeable about our specific situation. I loved how the manager Nick actually called me to follow up with any questions, very impressed and will gladly refer to anyone I know. If you need work done I highly recommend! Also great how they installed our fan to vent through our garage and not on the exterior of the house! Thanks guys for all your hard work and professionalism. read more

Work was scheduled for 8 AM April 4th, 2018. Matt showed up a little be that time. Great!! No waiting for someone to show up late. I was surprise that Matt was alone, as we had an almost 600 sq ft crawl space to be covered with a plastic ground cover, in addition to installing the radon mitigation system. I thought that the job would take almost eight hours. He assured me that he would be done by noon. He went right to work. He worked rather quietly and efficiently. I hardly knew he was in the house. There was a lot of work to be done. Just before noon he told that the work was completed. I was very surprised. He showed me what he had done and how the system worked. He was VERY professional during the whole process. Thank you Ben F. read more

BE WARNED! ACE Radon will try every blame and scare tactic to avoid honoring their warranty. First, they tried to say it was OUR fault their system wasn't working because we "didn't test frequently enough," which is just ridiculous and also NOT a condition of the warranty. Next, they tried to impose the rules of their NEW "phased approach" warranty on us which our warranty pre-dates and, frankly, is a scammy workaround in-and-of-itself. Then, they tried to scare us away by "consulting with their lawyers." Well, we have a lawyer too, and he confirmed the warranty was cut-and-dry and ACE was just trying to weasel out of their responsibility. And finally, the moment ACE found out we had engaged a lawyer, they sent us a full refund even though we didn't ask for it. Why? Because they were just playing chicken. They knew we would win in court and wanted to cut their losses. This is NOT how a company with integrity does business. Steer clear of ACE Radon. read more

While there are many good reviews, we had multiple scheduling challenges with ACE Radon. They did not show up for one appointment and canceled a second appointment at the last minute. Both times I had rearranged my work day to accommodate meeting them at the house. They did finished the job and the installation looks good. I am also disappointed with how loud the fan is as it can be heard in multiple rooms in the house. read more

I called up Ace Radon based on reviews and their BBB rating. My radon mitigation fan was making a tremendous amount of noise. The people from Ace came out and told me I needed a new fan and recomended that I replace the ventilation pipe as it did not extend up to the roof line. PROS: Extremely nice, courteous, professional, knowledgeable and patient. Willing to negotiate slightly on the cost. CONS: Price. I called up another local company and they were able to do it for roughly 1/3 the cost. Do yourself a favor and get a couple of quotes before you do anything! read more

So we bought our house a few years ago and it already had a radon system. In April of 14 I noticed the fan wasn't working anymore so I started looking into buying one and I decided to call ace since they installed the original system, to my surprise they replaced the fan under warranty free of charge, the guy was friendly and in and out. Last week the fan went out again so we called ace again, I know this was no fault of theirs, I'm an electrician and I think it was just a bad motor from the factory. Anyway the guy that came this time was awesome, he replaced the fan, checked the rest of the system and got on the roof to put wire mesh over the roof jack, he even cared enough to paint it to match our roof. The office people are friendly and easy to work with too. Keep it up ace. read more

I recently bought a house and radon mitigation was done as part of the agreement before purchasing. ACE radon did the work. I did not own the house nor have access to the house at the time. I am not sure if it was there at the walk through or not, I did not notice, but i wasn't looking for a mess on the carpet either. I did not notice this until i received the keys and moved in ~10 days after the work was done. There was a mess of urethane caulking left over a 5-6 ft span on the carpet, as well as all over the cement in the area. ACE radon was receptive to emails/calls and i spoke to Jeff who claims they did not leave the mess. It IS their urethane caulking and Jeff's solution is to cut out chunks of my carpet. Jeff is stating that ACE radon did not leave the mess, and is blaming the owners of the house. Jeff stated that the caulking can be "wet" for months, and the owners must have done it after ACE left. If it is wet for long periods as ACE claims, then ACE should leave plastic down and warning signs not to touch it. They are supposedly licensed but have offered NOTHING to compensate the damage done, which i have sent them pictures of. All i know is i have urethane caulking in my carpet and there is nothing to do but replace the carpet or cut chunks of carpet out. Basically damage was done the owners say they didn't do it and ACE is saying they didn't do it. Its each word against the other and i'm left with damage. I didn't even own the house, nor have any access. The work appears to have been done good besides the urethane everywhere. Because of this damage and cost it will cost me to replace the carpet i cannot recommend this company. read more

Ace Radon installed our system on March 22, 2019. Our installer was Mike. He was on-time, did a great job, wore shoe covers and completely cleaned the minimal dust created. Shout out also to Brian, Bidding Coordinator and to Jennifer, our office contact. I found all of these employees to be very professional and are the types of people with whom I desire to work on home projects. read more

Absolutely amazing service. Great communication, only sold me what I needed (and gave honest answers to things I didn't need). Installed exactly what I wanted, quick & prompt service. I could not recommend them more - too bad they only do radon and sump pumps, I would love to have them for everything else! read more

I scheduled an appointment to replace a noisy fan or at least to see what could be done about the noise. They came out only to evaluate the noisy fan and would sent a quote. If they did the work part of the service call cost would apply to the bill. I was shocked when I saw the quote. To replace less then 10 feet of gutter pipe with 4" PVC pipe was $$$$ each dollar sign equals one hundred dollars. That was the only recommendation in regards to the fan. Since the system was installed as a real estate transaction it took effort but we were able to get the original installers to relocate the system away from the bedrooms. Upon request they also used PVC pipe instead of gutter pipe since PVC is less noisy. A new fan was also installed. Check around and compare! Though very polite I do believe this company likes to take you for your $$$$ read more

Wonderful, friendly and timely service from all those involved. Zach- the installer- was a true professional. Arrived on time, explained what he would be doing and answered questions that I had along the way. He completed the job in the estimated time frame and left the area he was working in spotless. Would highly recommend this company to others. read more

Ace Radon has earned my complete confidence. I was a nervous new home-owner that freaked out when I heard that the radon levels in our new home were "just at" the acceptable rate. That didn't instill me with confidence so I was recommended to Ace Radon by my Realtor. Their staff was incredibly kind and informative. They walked me through the whole process including matching my house paint color for me to paint the unit correctly and to please my HOA. They were a true pleasure to work with and my system has been working flawlessly for the last two years. I highly recommend that you use Ace Radon for your mitigation. They take the stress out of this process entirely and allow you peace of mind that your home is safe. read more

These guys are great! I have worked with a lot of Radon Companies and no one comes close to ACE. Jeff the owner really stands behind his work. They use very high quality products and stand behind their warranty. I just had them do work on our house, and they would not even take payment until I was 100% satisfied, which I am. I highly recommend ACE Radon. read more

We had a minor issue with our mitigation system 5 years after it was installed. The owner of ACE Radon went above and beyond to correct and compensate us for the issue. I will be recommending this company to everyone I know because they stand by their product. The owner could not be a nicer gentleman and his commitment to his customers is beyond commendable! read more