I spoke with her. Zelled her a deposit…read more Confirmed the day before. THEN SHE NEVER SHOWED UP. WONT ANSWER. Wont send my money back

I booked this appointment for service with Maria in March. She texted me a week later stating that…read moreshe had an appointment and could we reschedule for earlier in the week. I accommodated her and switched my schedule. I reached out to her on Friday to confirm. Today, the date of service, I texted her at 8 am to confirm the address and see her at 10. She replied at 9:15 stating she had an emergency. And she could come Thursday or Friday. Originally she was only available these days and I'm not sure how she could be out of her emergent situation and able to accommodate those days now. I wish I'd did better research and like many of you, I'm in a last minute bind. Very unprofessional! She is fraud! She is refusing to send me my refund . I sent her three requests , she stated she needed to contact the bank after screenshots of my request. Why would she need to contact the bank to send me money? Please be aware

Our non-profit organization has been using Maids Around Chicago for a few years now and we are…read moreconsistently impressed by their professionalism and thorough cleaning. They always arrive on time, are incredibly detailed in their work, and leave our studio looking sparkling clean. The team is friendly, reliable, and readily accommodates any special requests I may have. Highly recommend them!

I had a great experience with this company. I have hired them 4 time already and was never…read moredisappointed! they come on time ,they communicate , they are very reliable, they did a great job and they are very nice .. I will recommend them to everyone!

Bastien was the first to repond to my request for a quote. MCS was also the most affordable…read more Bastien was easy to reach and quick to respond. His team did a fantastic job and i will use their services again

I contacted and booked Mergault to do a move out clean for me. They confirmed the day before and…read morethey said they were going to arrive early. About half an hour after their originally scheduled time passed, I called and Bastien (I assume the owner or manager) said the crew was on their way. Another hour passed and I tried calling but no answer. I tried texting, no response. Complete no show and I had to find another company to come out last minute. Thankfully I was able to find someone else.

After a full kitchen remodel, my place was buried in construction dust. Every surface, every…read morecorner, everything. Yuliia came in and absolutely transformed it. Not just clean, but deep-cleaned in a way that felt almost magical. She didn't rush, didn't miss details, and treated my home like it mattered. Cabinets, floors, hidden corners, the stuff most people skip. When she was done, my house felt brand new again. On top of her incredible work, Yuliia is warm, friendly, professional, and genuinely pleasant to have around. You can tell she takes pride in what she does, and it shows in every inch of her work. If you're looking for someone who goes above and beyond, especially after messy construction or remodeling, stop searching. Yuliia is exceptional, and I can't recommend her highly enough.

10/10 service! My house smells amazing and looks spotless. The booking was super easy and the…read moreprice was totally fair. If you need a cleaning service, look no further. Love these guys!

I highly recommend City Maids cleaning service. This is based on the fact that I know some of the…read morecrew members whose behavior is unparalleled. This cleaning service stands out above other by their professionalism and costumed to be on time, they are also friendly and fairly priced.

Best Cleaning Service in the City by far!…read more I almost want to keep this secret to myself but City Maids is so amazing and professional I have to share. The owner of City Maids, Iliana and her husband, are not only the most efficient and detail oriented cleaning service but also so incredibly sweet, hardworking and honest. Our condo is absolutely dazzling from top to bottom after they have cleaned it. Literally every nook and cranny is spotless, dishes are cleaned and put away, inside of the rerigerator has been cleaned, dust bunnies under the bed are gone, wood is polished, floors are vacuumed or mopped, windows and blinds cleaned and everything else you can think of is shining and cleaned...literally every detail and more is cleaned to perfection. When we walk in the door our place just shines. They spend so much time and effort into cleaning our home and I would not trust anyone else to clean it after using them. We had a couple bad experiences using other services and I am so lucky we came across City Maid. They come on an as needed basis (you dont have to schedule them on a set schedule), bring their own supplies and are ALWAYS on time. I always get through to her on the 1st call and she always gets me in within a few days. Price is right and always consistent! Very reasonable. A++++++- I reccomend them to all my city friends- they are fabulous, best in the city!

They do great job every time! I highly recommend best friends cleaning for anyone looking for…read morecleaning their home !

For 30 years Mom had cooked from scratch practically every day in her kitchen, turning out steaming…read morebowls of gumbo, fragrant loaves of bread, big southern breakfasts, heaping platters of delicious fried catfish. Even into her early nineties, while taking care of our dad, she cooked, even though she herself wasn't well. Towards the end as her energy waned, her cooking never suffered but the cleaning did. When she passed away, we knew we'd have to host condolence callers and family. With so many other tasks to tackle following Mom's death, my sister and I knew we'd need help with the house. Best Friends Cleaning came to our rescue, fastidiously cleaning not just Mom's beloved much-used kitchen, but the living room, dining room, and a bathroom and family room on a lower level. The crew was friendly, pleasant, prompt, and worked the entire time they were at the house. And boy, do those ladies know how to clean! In just a little over two hours, the place was sparkling. And, by the way, theirs was the lowest bid. Highly recommend!

RUN AWAY. I had been a client of Kathy's for almost 9 years and continued to use the service during…read morethe pandemic. A few months ago, we had a horrible mold discovery and requested a change of cleaner. We've been trying to work with Kathy since but of the last 4 appointments we were supposed to have, she rescheduled 3 and has now completely ghosted me. I could not be any more disappointed.

My family used this service for around ten years and we couldn't be more pleased! Kathy and Paulina…read morewhere our regular cleaners and these ladies always provided top class service and cleaned very professionally and efficiently without fail. They were are also the most friendly people ever, never any complaints and we trust them utterly. If you are looking for a quality cleaning service, look no further. Very thankful for this service! - Tammy Gianfortune

Cindy has been cleaning our home once a month for over 4 years. She is fabulous. No notes.read more

They do such a wonderful job every time. Do not hesitate to contact them -- their work is thorough…read moreand done with care. Every time they clean my house I'm in awe of how beautiful it looks.