Very honest and had my car done in no time. Very helpful and kept me informed. My car is running…read moregood and the price was good.

I had been having troubles with my truck starting so I gave US Hwy 6 a call just to ask for general…read moreinfo about towing, let them know my situation and get advice. I told him I'd call back after I tried some things. Within 5 minutes of hanging up the phone Mike pulled up in front of me and offered to take a quick look. He went out of his way to check on my and resolved the issue I had in minutes. Also providing me with information for future issues. Highly recommend! Thank you mike!

I found Auto Import Specialist a few years ago. After receiving completely awful service for my…read moreMercedes at the local 'beep beep' dealership, I needed a service center that was honest, fair, and that I could trust to work on my E-350 wagon. I have to tell you AIS fits the bill in every way! The service is exceptional, the guys are very customer oriented, and the work is stellar. I have been around awhile, have had many classic cars, and have been to many auto shops throughout the course of 60 years of driving. This place is head & shoulders above most. Take your car here if you want to be treated with courtesy, honesty, and fairness & want good work and great communication. These guys, Mark, Jeff, Joe and all the guys in back love what they're doing ... and it shows!

I am a 73 year old, widowed grandmother and I've had AIS work on my 2008 MINI Cooper S about 4 or 5…read moretimes now and am extremely happy with the service I've received from them. I feel my car is in good hands with them, they are honest, do great quality work and I feel I can trust them to keep my car being dependable for me. They will continue to receive my business! Knowledgeable, professional and trustworthy is what they are!!!! Karen S

Everyone, especially Dallas was so friendly and helpful. I was stranded in my RV with a flat tire…read moreand they not only towed me to their shop and got tires delivered and installed quicker than others in the area, Dallas got me connected to a hotel and took me to and from the hotel. I highly recommend this business.

Cannot say how thankful we were for Danny! He came out at 1:30 in the morning ..in the rain, to…read morefix a flat tire for us and charged a very fair price! I had just recently heard a horror story about a road side assistance charging a ridiculous amount..not this place..Quicks towing did a GREAT job!! Thanks so much Danny for helping the "old man" out!!!!

Excellent quality response. Cost effective. I would use them. Pre purchase inspection.read more

Returned my call promptly. Although D&B could not help me with my problem, he was very generous in…read moregiving me a referral of someone who may be able to help.

Backed into my garage door and needed my trunk fixed. Called and made my appointment. Dropped car…read moreoff and it was fixed the next day! Beautiful! Can't even tell I had work done! Nice guy Lynn. Great work and very reasonable. Thanks

After looking at so many happy 5 star reviews of great work with a fair price, I decided to use…read morehim. He is very professional, honest and fair priced. He also had my car ready as promised. Will use him again if necessary.

Engine overheated and gave up on me mid road trip, what a blessing to be picked up by Shaw's. I was…read moremet with efficient, professional and kind behavior that really helped to keep the tears at bay. Not only did my driver help me through the process of leaving my car at the shop he gave me really good advice like take a picture of the sign so when you come up for air tomorrow you can find your car! So grateful. Hopefully will not need services again but if you're in the Michigan city neighborhood and need a tow this is the place.

This guy has a little scheme going on. will tow your vehicle not even a block and charge you $300,…read moreand not work with you. Taking advantage of blue collar hard working people just trying to get by. never use this a**hole.

Professional, quick, cheaper oil change than most places in the area. Have also had towing and…read moremechanic work done here. Always a positive experience

Rick's towing was fast and professional. Their service department was quick, fairly priced,…read morehelpful, and friendly. We'll be taking our cars to Rick's for service going forward!

The service department is truly terrible. I had by 2022 Ram TRX serviced hear through warranty…read more They replaced the front control arm and did an alignment via approved service through my extended warranty. It took them over a week to fix (it's a 3 hours job). The alignment was botched and the steering wheel was not straight when it was returned to me. When I called them back to correct the issue, the service advisor informed me I can certainly bring the truck back... but they intend to KEEP the truck until my previous bill was paid by my warranty company. Shocked, I called the warranty company to see what was going on. They told me the dealer would not accept their payment due to having to run it through through a credit card service (100% of 3rd party warranties do this with 0 problems at other dealers). Apparently, Tyler did not want to pay the 3% fee for the transaction. Why this was not added to the cost (to me) I will never know. But Tyler would not accept payment and told me they would KEEP my truck until I PAID the full bill (I had already paid the deductible upon completion of the service that day). I wrote to the Service Manager with this problem, hoping to find a solution that worked for everyone. No reply. I emailed the General Manager. No reply. I then emailed Scott Tyler directly to tell him how his customer was being treated, because if it was my business, I would certainly want to know. No reply. I told them all in my email that I was reaching out to correct the issue in order to not have to do what I am doing today, which is share negative feedback with all social media and RamCares. Since there was nothing after several weeks of trying, here we are. And my steering wheel is still crooked, which I will now have to pay someone else to fix. Horrible service, incompetent employees, management, AND ownership. Take your money elsewhere so you don't have the same experience.

Service department customer service is aweful just going through a routine warranty check an the…read moreguy at the counter an I quote from the dealership I bought my car from she said he was a dick will never take another car there drove to south bend got two cars scheduled no problem they won't get a dime from me ever again.