A friend and I recently rented the Blue Trolley Party Bus from Limotainment, and unfortunately, my…read moreexperience fell far short of expectations. While my group and I made the best of the situation and enjoyed ourselves simply because we were together, the condition of the trolley and the service provided were incredibly disappointing. First, the photos and descriptions on the website are very misleading. The trolley looks modern, clean, and well-equipped in the images, but in reality, it appears to have had little to no upkeep. The bar areas were dirty, there was no ice as promised, the TVs didn't work, and there was no light show. The heat and defrost didn't function, which made for a very uncomfortable ride on a cold night. Additionally, the blinking lights throughout the trolley suggested an electrical issue, which was not only annoying but also concerning. On top of that, the driver was rude and unprofessional, further souring the experience. While the company did issue a $200 refund, it was nowhere near adequate for the significant shortcomings of the service, especially considering we paid $930 for three hours. I suspect the overwhelmingly positive reviews for this company are not entirely genuine, as my experience does not align with the five-star reputation presented online. I hope this review serves as an honest account to help others make an informed decision. While I appreciate the partial refund and the memories my group and I made in spite of the circumstances, I would not rent from this company again. If Limotainment wants to maintain their reputation, they need to improve the upkeep of their vehicles, ensure amenities match the advertised descriptions, and prioritize customer service. Attached are two photos of how the trolley looked when the lights were off, and then when they popped on all by themselves. You'll notice the old fashioned, kitchen-like fixture in the ceiling. Nothing like the laser light show in the photos that's on the website. I wish I had taken photos of the empty dirty bar areas, with no ice that was also supposed to be provided.

I couldn't recommend Limotainment enough. My husband and I needed a bus big enough to accommodate…read more25 people for our wedding. It ended up snowing all day and Limotainment still showed up! We worked with Mike and he was awesome! He helped us organize transportation and went through all the details. He even let me call him later in the day on a Friday to talk about transportation. Such a nice and accommodating man. Our driver for the night was Priest. He was professional, fun, and efficient. It snowed ten inches on our wedding day and we arrived at both the ceremony, and reception safely and in a timely manner. We also had someone leave a belonging on the bus and Priest came back to drop it off. He was truly the best! 100/10 for Limotainment. They saved the day during a snow storm and were great to work with!

Dan drove my family early morning to the airport during spring break/TSA shut down. We were nervous…read moreabout getting to the airport in time and everyone at north shore taxi service was so helpful and flexible with our request for an even earlier pick up. Dan was on time and drove perfectly. Getting a stretch limo was a special treat for the kids and we're so thankful to everyone at North Shore Taxi for helping make the trip smooth and memorizable.

Great communication and service. Sam was our driver. He was on time to get us to airport for our…read morevery early flights and picked us up upon return at midnight. After a long day of travel, having the car set up alleviated any stress of finding our way home. We'll use them again!

We used ECHO to move our party of 9 from O'Hare to Milwaukee, and a few days later from Milwaukee…read moreback into Mid town Chicago. We had booked the big Transit vans because we had a mountain of luggage. The service was impeccable. On time both times, the driver was polite & helpful and vans were spotless. During our trip I had to make some changes to pick up times which were made without any issue. ECHO is by far the best service I have ever used, I cannot say enough good things about them. You are the best.

This was my first time utilizing Echo's service. The previous reviews did not disappoint…read more The service was excellent. The driver was early, friendly, and there was plenty of room for our luggage. I would certainly recommend them for anyone that needs an airport transfer, or any service.

In the past several months we have had occasion to use My First Limo four times. In those four…read moretrips we have had three drivers, Agustin, Jerry, and Maria. We have been in three different vehicles. ALL the drivers are on-time or early. They are neat, clean, polite and very professional. They are all good drivers. When getting picked up at O'Hare they are there within minutes of my texting them saying we have our bags. ALL the vehicles are immaculate inside and out. They are large and comfortable and have bottled water. As they say in Yelpish, MFL is "As good as it gets". We will be using My First Limousine for all our future limo needs. Why go anywhere else?

We've known Augustin for over 5 years and use him frequently. Always on time, always professional,…read moreand beautiful vehicles! Best of all, a nice guy to do business with!

Great service! Drivers always early or on time, they service all of IL and neighboring states, and…read morehave a great system for when you land at the airport!

Great service!! Will definitely use again. Very punctual and clean vehicles. Driver was friendlyread more

I've been using TOL for many years. They have always provided excellent service for all my travel…read moreneeds. Their drivers are exceptional and their office personnel are always professional and extremely friendly. When my son was getting married, they came through with their party bus, in less then 2 hours after our other service never showed up !!!!

On time, reliable, very nice driver and great customer service. Just booked for my pick up at…read moreairport to return home. Will definitely use them again.

We recently used 312 Limo for our wedding day, and they were absolutely amazing! Our driver, Peter,…read morewas so friendly, professional, and accommodating throughout the entire day. He was right on time, an excellent driver, and made sure everything went smoothly for us. The bus was extremely clean, comfortable, and everything worked perfectly. Peter even provided cups for us, which was such a thoughtful extra touch and very much appreciated! We had such a great experience with 312 Limo and would 100% recommend their service to anyone looking for reliable, professional, and friendly transportation. Thank you, Peter and Dan, for helping make our wedding day even more special!

Emsi and Dan were wonderful to work with providing shuttle buses for my daughter's Wedding. They…read morewere on time and very professional. I highly recommend 312 Limo. Thank you for making this day special.

I needed a ride from Ohare on short notice. My usual company couldn't help so I tried ABC…read moreLimousine. Great service from the start. jay the dispatcher was friendly and helpful. Joyce is the driver that picked me up calling me as I reached the door and picked me up in five minutes. On a Friday afternoon! Great conversation too. I can't recommend them highly enough! 5 stars

Jay was amazing! Great communication! Very prompt and kind. Thank you so much!read more

I've used Roses Limo for more than 10 years for trips to the airport and special occasions (my…read morewedding). Their prices are competitive and their service is EXCELLENT. They are always on time and the drivers are polite and courteous. And the cars are kept in pristine condition. I will continue to use them and recommend them to family and friends.

My fiancée has been using Rose's limousine service for years and we always use them to get to the…read moreairport. They are the best!