I needed a ride from Ohare on short notice. My usual company couldn't help so I tried ABC…read moreLimousine. Great service from the start. jay the dispatcher was friendly and helpful. Joyce is the driver that picked me up calling me as I reached the door and picked me up in five minutes. On a Friday afternoon! Great conversation too. I can't recommend them highly enough! 5 stars

Jay was amazing! Great communication! Very prompt and kind. Thank you so much!read more

We had a wonderful experience with Midwest for our daughter's wedding. They provided two coach…read morebuses to shuttle guests between the hotel and venue, and everything ran perfectly. The buses were clean, comfortable, and always on time, which made the evening stress-free for everyone. Mel and Amy, the coordinators we spoke with by phone, were especially helpful--friendly, knowledgeable, and very professional. Their clear communication made planning easy. We highly recommend this company for any event requiring reliable group transportation.

My work crew needed a party bus to get from Aurora to Chicago…read more One of my coworkers had used this company before for a wedding. She highly recommended we use them for our outing. I have no complaints. Communication was fast, efficient and professional. Contract, receipt and all communication was emailed promptly. Pricing was fair and our driver was great. Got us to our destination safely and quickly. Pick up was easy and on time. He even gave us his number to call if we were ready to leave earlier than the scheduled time. Highly recommended and will definitely use again.

My experience is probably between a 3 and a 4. I utilized this service for wedding day…read moretransportation. I discovered the company by reaching out to several vendors on Yelp. For what I was looking for, they offered the best pricing, and I assumed they would know the area as their office was close to our destinations. Over the phone for the booking, I felt like they took a lot of notes for the details/requests. I had a couple of things that did cause some frustration. 1. Multiple charges to my credit card. (They accidentally charged me for each quote instead of the final amount) It took several calls and emails to get them to refund the overcharge payment. 2. Upon booking, I was given one driver's contact information. As I was trying to organize wedding guests, I provided the original driver contact information to guests. A different driver called me the day of the event. It didn't appear that he received all of the notes for the event. As I was in the midst of being busy with wedding prep, my maid of honor took control to get everything/everyone organized . Another positive: The car we booked was the car received. The car was clean, and everyone got to/from the event safely. Driver was friendly.

We used this company Christmas Eve for a lights tour and it was AMAZING! Our driver was Robert and…read morehe mapped out the entire route, gave us an aux cord to play our music and was so nice!! It definitely exceeded our expectations!!

I put out a "project" seeking to get a ride to Chicago from Sandwich Illinois just a few days in…read moreadvance. These guys reached out to me right away and answered all my questions regarding availability and price in advance. There were no hidden fees, and if anything they went far out of their way to make sure I knew everything and there were no surprises. Honest, up-front, proactive communication earns you 5 stars, in my book.

Used Midway O'Hare Livery Service for a recent trip to Florida. They provided our transportation…read moreto and from our home in Sugar Grove to O'Hare. Both drivers were very courteous and a pleasure to deal with. Both arrived on time and the cars were extremely clean and comfortable. We will definitely be using their service again for future trips.

I definitely recommend them. My fam and I needed a ride to ohare and back for a vacation. We opted…read morefor the large black SUV and everything was great. It seems when you request black car service, the drivers know you're not in it for a conversation, and honestly that was nice. I've taken lots of limos in the past and it's usually a gab fest. We enjoyed the silence. My one suggestion would be that they send you a text, or call you, the night before to confirm your ride. I didn't receive either and ended up calling at 9pm the night before just to make sure all was good. The driver did text me exactly at our pickup time the next morning and arrived promptly for pickup at my house.

Peter is excellent, we have used American Limo Naperville for 20 plus years and have always been…read moresatisfied with all are rides.

Kevin was on prompt with pricing (VERY reasonable), on time, courteous and a very clean car. Having…read moretried to get Ubers and taxis out to the suburbs for the airport was frustrating, expensive and I almost missed a flight due to cancellations. Going to use Kevin from now on.

Great service- responsive and flexible. Had to make a change and they accommodated quickly. Will be…read moreusing them again!!

Wish I could give "0" stars! I called to inquire about a price for a Limo to transport a bride and…read moregroom after their reception for a 10 minute drive from the venue to their hotel. I was quoted $450 plus tax and gratuity. I repeated back to him that it was not a rental for several hours but just a 10 minute ride and he responded by saying, "If you cannot afford it then why don't you call a taxi." When I told him I was just trying to clarify that he understood I was not asking for their services for the entire evening but just a 10 minute ride and he said again, "If you can't afford it call someplace else," and then hung up on me! Such an incredibly rude man! Who does business in a customer service field like this? Steer clear of this company!

Too expensive to go to airport. Lyft was $100 less. I have…read moreused them in the past, and the service was great.

Used the service for a group of 9 of us for pick up from the airport to our hotel and then hotel…read moreback to the airport. The communication from the company was amazing and both drivers were professional and friendly. The driving was comfortable and having the tip and everything included in the pricing was amazing. The vans they used for our party were large and clean. We had plenty of space for our group as well. I'd use Echo Limousine services again to book for our family if we need transportation services when in the area.

We recently used the Echo Limousine point to point service to get 8 of us back and forth from an…read moreevent. In addition to the very competitive pricing, my absolute favorite part of using their service was the pricing page on their site. They make it SO EASY to enter in the type of vehicle you need, the service you want (point to point, airport, or by the hour), and when you need it, to find out ALL IN pricing (tax and tip included). There is nothing I hate more than having to call a company to get a quote or send a request form which just leads to a ton of spam. The drivers were polite, drove safely, and arrived on time; the vehicles were clean and stocked with water. We also got an upgraded vehicle for one of our trips which was a nice perk. Highly recommend and will definitely use them again in the future for any larger party transportation needs.

Ok, I am not the most organized person in the world. Good thing Dan came to the rescue! I wasn't…read moreexactly sure where we wanted to take pictures when I made the reservation for our wedding 11/19/2016, and he was flexible enough to let us fill that in at a later date. Then two weeks before the wedding, I realized we needed more space, and he was wonderful with helping me make an additional reservation. They were prompt at each pick up and drop off time. Came to my rescue with lots of cold bottled water (super important during a wedding as everyone seems to be dying of thirst), had plenty of beer for the wedding party to party with as we made our way to our destinations, and finally had a red carpet champagne toast that was super cool for pictures. I would definitely recommend them! They made our day fabulous. Thanks for helping us get our party started early!!

We rented a trolley from them on a busy holiday weekend and we couldn't have been happier with the…read moretrolley and service.

Used this service for White Sox's game. Driver was told to drop 25 people off with food, gear,…read morechairs, kids on the EAST side of the expressway and walk. We have been doing this for 20 years we have ALWAYS gotten dropped in Lot A. DO NOT USE THIS COMPANY. HAS GONE DOWNHILL IN A BIG WAY.

We booked M&M Limo on Feb 20 to transport about 140 guests for our son's April 18 wedding in…read moreChampaign, IL. (70 from the I-Hotel, 70 from Hyatt Place). A 50 passenger and 24 passenger vehicle was required at each hotel, arriving at 3:30 PM and departing at 3:45 PM. On the Wednesday before the wedding M&M called and confirmed. However, the next day they called to tell us both 24 passenger vehicles were unavailable due to maintenance. By Friday morning they had no solution, so we had to scramble and pay a local shuttle $1,000 for an 18 passenger van and ask some guests to drive or Uber. Two hours before the scheduled pickup we were told a 50 passenger bus wouldn't arrive. Now we were in panic mode! After we demanded a solution, they were able to substitute another 50 passenger bus that had to leave 15 minutes earlier, forcing us to notify guests and adjust plans. The stress and last minute chaos ruined what should have been a celebratory day. If M&M can't reliably staff events in Champaign, they shouldn't accept work there. Return service in the evening after the wedding was also subpar. We expected professional contingency planning and timely communication -- neither was delivered. 2 days after the wedding, I emailed their owner Mike and have not received a response. We did get a call from their account manager Freddie. He assured us that a customer service member would be in contact. That never happened. It was a very disappointing experience!