After three years of increasingly incompetent hvac service, I wanted to share a positive…read moreexperience. I had a local company come out to bid on some furnace work after the company I had a service subscription with missed something big, but they gave me bad vibes, very sales-focused. Given my track record with service pros, I decided to just tackle it myself. Fast forward to last night: I woke up at 3am in a panic wondering if I'd done it all wrong and convinced we would die from carbon monoxide poisoning. This morning I called SOS Heating and Cooling, and honestly, this is the kind of service that reminds you good people still exist in this industry. Jake came out the same day. He actually listened to my concerns instead of talking over me. He walked me through everything, put my mind completely at ease, and (here's the kicker) he's the only HVAC professional I've ever met who didn't immediately try to upsell me on seven different things. Capable, honest, sympathetic, and straightforward. That's it. That's what good service looks like. SOS Heating and Cooling has earned a customer for life. They'll be my go-to for anything plumbing or HVAC from here on out. If you're in the SLC area and need someone you can actually trust, I can't recommend them enough.

Very good and explained problems easily. I would work with them again for their valueread more

Talked to Harris air about re-locating my ac unit so I could my riding mower into my front yard…read more Mr. Rigo Villa showed up promptly on time to give me a bid. He was very personable and explained what would be involved. I told him the bid was acceptable and we scheduled for the following Friday. Once again showed up on time. he explained to me what he was doing in a way I could fully understand. He done the work in the time he estimated and didn't try to talk me into add on items that weren't needed. He was one of the most honest technicians I have ever met. When the work was completed he checked to make sure the unit was functioning correctly. Upon giving me the cost involved I asked if they had a military discount and he assured they did so the job actually cost me less than was quoted. I think Mr. Villa is truly an asset to this company and would recommend him to do HVAC for anyone in need of repair. I'm personally happy that the original Harris Air is once again serving our community. Bill Dixon

I called Harris Air at 6:30am just to leave a message so I had a chance to get my central air…read morerepaired by later that day. To my surprise Nick answered the phone and was very understanding and said maybe they could come up later in the afternoon due to a huge work load but he would see if he could get help to me any sooner. Long story short, a repair person was at my house at 7:00am and the unit was fixed by 8:30am. The guy they sent was very professionnel and explained everything he was doing the entire repair. Im a customer for life!

Adam and his team did a great job of replacing our furnace and installing new air conditioner. His…read moreproposal was thorough and complete including the electrical work, which other contractors were not including. He knows his business and him and his crew did a great job.

We had someone on site within about 30 minutes of initial contact and the technician (who also…read morehappened to be the owner) had the part on his truck. He fixed it in 15 minutes, and the pricing was reasonable for coming on the 4th of July.

Branden was professional, kind, and the only service rep to tell me he could repair my AC rather…read morethan trying to sell me an expensive new unit. He saved me thousands of dollars and was a pleasure to work with. I highly recommend B&Z!

Thes guys are HVAC studs! I've never seen such great customer service and the work they did on my…read morehouse has kept me toasty in the winter and cool and relaxed in the summer! They even come and tune my system up before winter and summer!!!! It's great having that peace of mind!

Great service. Had our furnace up and running in no time at all. Got some great advice on keeping…read morefurnace running it top condition. We would defiantly use them again in the future.

My furnace stopped working. I had another furnace repair company tell me I needed a new furnace!…read more I called Wasatch Heating for a second opinion and found out that it was just a dirty sensor! I can't say enough how much I appreciate an honest repairman and company. The repairman fixed the problem gave great advice about basic maintenance and saved me a lot of money.

Great customer service!!!! Prompt reply when I've left a voice message. Have used his service many…read moretimes!!!

From the owner: Exclusive Custom Heating and Air is a locally owned and operating business in the Great state of…read moreUtah! We pride ourselves on Excellent Customer Service and Satisfaction. We stand behind every thing we do whether it's a new system install or a minor repair both services are just as important to us. We don't sell you anything you don't want and if we can fix it vs replacing we would rather fix it. We know that homeowners would like to get the most out of the equipment they already have. However when you are ready to replace your furnace or A/C we will gladly provide that service as well. We have the best heating and cooling tech in Utah with 20+ years of heating, cooling repair and replacement experience. Call us today and we will help you with any and all of your heating and cooling needs.

Jose came super quick and was able to diagnose and fix the problem within a couple hours. He was…read moreeasy to work with, friendly punctual and clean and was able to fix a water leak and filter for a water bottle machine

AYSP were gracious enough to contact me about my post. After doing so, they were able to come out…read moreand fix my unit quickly and well! I will be using them again in the future and make sure I'm clear on if I'm requesting a diagnostic or asking for an estimate.

Sean was great! I came home late Friday afternoon and my furnace was out. The house was cold and my…read moreusual service team wasn't available. After calling several other companies that weren't available I called Zephyr. He was out within an hour and got the furnace fixed. Very professional and compassionate.

Sean was great! He came out to our house same day which was amazing. I called him to see if he…read morecould install a mini split in one of our bedrooms and also wanted a service of our current A/C unit. He did a through service of our system (very reasonable pricing) and called out some issues to be aware of. He gave us great insight on what was needed to move forward with the mini split. We definitely recommend Sean! Thank you!