Terrible customer service. This company does not follow instructions and misrepresents what is…read morediscussed over the phone. Buyer beware. When placing an order online, I requested a shipping change: if they could refund their shipping charge (which would have covered standard UPS Ground), they could instead ship using my own UPS account via 2nd Day Air. I followed up with a phone call to confirm and clearly stated that if it was too much trouble, just use their regular ground shipping and ignore the change. Over the phone, they confirmed the order would ship via UPS Ground using their free shipping. However, after the item shipped using my UPS account, I was told they could not refund their shipping cost -- despite the fact that I was eligible for free ground shipping in the first place. I spoke with the same person again, who gave no clear explanation as to why a refund couldn't be issued. This is a small business, not a large corporate chain, yet they act as if they have no flexibility or accountability. This isn't about small $10 shipping charge -- it's about honesty and doing the right thing. They profit by refusing to refund money they shouldn't have charged, and then hide behind a false lack of options. Unprofessional and dishonest. I strongly recommend staying away.

From the owner: Visit our showroom to see our line of Moen & Delta faucets, Aker tubs & showers, Tradewind…read morewhirlpools, vanity tops, and more. We are an Authorized Independent Stihl Dealer offering a full line of Stihl Power Equipment and service.

Great products, good prices. The service is good, as they are very helpful every time I have been…read morethere.

cool store with great service. there pricing is competitive with a vas verity of color and…read moreoptions.... they sell the trending metal board and batten siding. if you what a modern look. go check them out.

Always helpful Curtiss staff. Great place to do business . They have every lock or key you can…read morepossibly need. The showroom is also very nice. They do bathrooms as well as kitchens.

the tech guy worked hard with parts that were not perfect, but got it done anyway. many thanksread more

Made an appointment for 1 pm today with Jeremy to repair 2 doors, and he called to do the repair…read moreover 2 hours early. I let him know I can't do that early, and he was extremely rude, giving attitude. He kept saying he had nothing else to do and needed to come now. I said I need to keep the 1 pm appointment. He said he might be there or he would try to be there. I said you can either be there or not so which is it. He said I can't be there and told me to call the company if you have an issue with it.

I had a great experience at Willis Kleine with a recent purchase of an amazing bathroom vanity. In…read morethe showroom, Barbra and Zack were incredibly helpful, knowledgeable, and polite. They went out of their way for me in getting exactly what I was looking for. Besides exceptional customer service, the showroom had an impressive array of high-end fixtures, unique to Louisville. 5 stars

That place is a joke smh you may think you're getting a new door that could be true but the…read morecomponents the tracks the rollers the torsion to the bearing plates the spring is all used and been spray-painted I know for facts

I had a spring break on my 7 X 17 garage door. Called Custom an they came it fairly quickly with a…read moretech and a trainee. Spring was the left side spring. Tech sent the trainee to the truck to get a spring. they replaced the spring and could not to get the door to work. every time they tried to operate it the cables would come off the pullies. After 2 hours I left to go to the bank, they wanted $250.00 in cash or an extra $30.00 for check or credit card. Finally it worked a couple times, paid and they left. 2 days later same thing happened. They came back with a different trainee. They fooled with the door again for over 2 hours and said the bearings were bad causing the cables to pop off. Said I would need a new door, the owner would get back to me the next day. My door was held closed with. pair of vise grips above a roller and charged me another $75.00 cash of course. After 3 days, on the advice of as neighbor, I called Precision. Their tech came out a couple hours and we discussed the problem. Took him 5 minutes to tell me they had put on the wrong spring annd wrong hand spring. Said it was a rookie mistake. Had it repaired and operating in less than hour. Still working properly 6 weeks later. I returned the improper spring to Cuotom and gave Robin pictures of the whole mess. Asked for my money back as they did not fist the door, damaged it on one corner, lend greasy hand prints Afrocentric the bottom of the door and left cigarette buts in the driveway and half smoked in the garage. If anyone is interested in the pictures, call me 502-565-8274. I gave them a 1 as there in not a 0. Would I recommend them,HELL NO. One thing I for got to mention, after they left the first time, my neighbor across the street cam over and wanted to know what was going on. Said he could hear screaming at each other in his house. I would and will give Precision a 5, deserve a 10. Dennis Roederer I do not live in Ca. Live in PRP.

As I had been building a wine collection stored mostly in boxes in a cool room in my basement, I…read moredecided my quarantine project at home to keep me busy would be to make a full-on wine cellar with one of my rooms. Wine Cellar Innovations has tons of information on their site on how to start on the project, and it was a lot of fun to clear out the space, insulate it, and get it ready for their racks. The racks themselves were great quality mahogany, and largely assembled. It takes a bit to get the hang of the way they go together, but once you build your first rack, the others go together super easy. They even included an air nailer setup which made it a breeze - I couldn't imagine doing it any other way! They also offer a free design service which I tried (because hey, it's free, why not?), but I wanted to add a bit more complexity to my design, and as you can probably already tell I'm more of a DIY person in that regard anyway, I took on measuring and fitting in components they have available. Everyone I dealt with was excellent, and the only reason it's not 5 stars is that despite them including multiple spare pieces in the racking kits, there were a few pieces that came incorrectly cut from the factory. I contacted them and they sent replacements no questions asked, so it was only a bit of delay in completing the project. Overall, the project came out amazing and I recommend WCI to anyone looking to build wine racks. They're well built and well-priced.

Great company. Quality and service well exceed the pricing…read more Would buy from them again without hesitation.

My husband and I went to the Newbys furniture store in Harrodsburg, and would absolutely recommend…read morethis place to anyone looking for quality furniture at an affordable price along with great customer service. We received our bedroom suite yesterday, and the delivery guys were very friendly and professional, getting our bed set up very quickly. This family-run business is a rare find, and we'll certainly be back for any of our furniture needs-- thanks so much to all the staff there at Newbys!!

If you buy anything from this Shane guy the owner of Newby's Furniture in Lawrenceburg Kentucky you…read morebetter search every piece of furniture up and down in every crack and crevice there is we bought a $1,300 living room suit and now we have bed bugs for the first time ever !! I called him and he argued with me that they didn't come from him. I don't know where else they would have come from beings they delivered it and that's the only thing I the house and the only thing that is nested with BED BUGS!! SO BE CAREFUL LOOK GOOD!! SINCERELY, A FIRST TIME BUYER AT NEWBYS FURNITURE AND DEFINITELY THE LAST!! THANKS SHANE!!