Great products, good prices. The service is good, as they are very helpful every time I have been…read morethere.

First, I'm female. So when I go into a "man store" it usually is a spin. But I go anyway because I…read morehave done tons of research on building and what I want for my new house. I head here. This was the FIRST place that actually quoted me a price for ONE window! Not a group discount IF I bought or when or what type I chose blah blah blah but David gave me a simple run down of what I told him I wanted and what he had. Simple. No smoke and mirrors like I got at a store in Lexington. And a door that was priced for me on lex was about 1/3 the price for the exact thing. ProVia! So are the windows. David doesn't have a computer or cell due to his religious beliefs but by golly, he was diligent and looked everything up and didn't act put out and I didn't feel like I'd been taken for a ride either. I plan on buying my windows and front door and two large sliders here. This man is kind and calm and honest. If he can't figure it out, he will work with the rep to get what you need. I really cannot say enough about this experience but it was certainly refreshing to meet a decent person to do business with. And I can't wait to get my doors and windows installed-- and into a house!

I had a great experience at Willis Kleine with a recent purchase of an amazing bathroom vanity. In…read morethe showroom, Barbra and Zack were incredibly helpful, knowledgeable, and polite. They went out of their way for me in getting exactly what I was looking for. Besides exceptional customer service, the showroom had an impressive array of high-end fixtures, unique to Louisville. 5 stars

Good efficient "Can-Do" professional help, even when I threw in an extra "can you also" request…read morewhile their locksmith was here.

I had a great experience at Willis Kleine with a recent purchase of an amazing bathroom vanity. In…read morethe showroom, Barbra and Zack were incredibly helpful, knowledgeable, and polite. They went out of their way for me in getting exactly what I was looking for. Besides exceptional customer service, the showroom had an impressive array of high-end fixtures, unique to Louisville. 5 stars

I am building a home remotely from Chicago, which has been challenging travel this winter. Connie…read morelet me have her last appt on a Friday evening, and she couldn't have made choosing and pricing easier! I would highly recommend her to anyone!

I had a spring break on my 7 X 17 garage door. Called Custom an they came it fairly quickly with a…read moretech and a trainee. Spring was the left side spring. Tech sent the trainee to the truck to get a spring. they replaced the spring and could not to get the door to work. every time they tried to operate it the cables would come off the pullies. After 2 hours I left to go to the bank, they wanted $250.00 in cash or an extra $30.00 for check or credit card. Finally it worked a couple times, paid and they left. 2 days later same thing happened. They came back with a different trainee. They fooled with the door again for over 2 hours and said the bearings were bad causing the cables to pop off. Said I would need a new door, the owner would get back to me the next day. My door was held closed with. pair of vise grips above a roller and charged me another $75.00 cash of course. After 3 days, on the advice of as neighbor, I called Precision. Their tech came out a couple hours and we discussed the problem. Took him 5 minutes to tell me they had put on the wrong spring annd wrong hand spring. Said it was a rookie mistake. Had it repaired and operating in less than hour. Still working properly 6 weeks later. I returned the improper spring to Cuotom and gave Robin pictures of the whole mess. Asked for my money back as they did not fist the door, damaged it on one corner, lend greasy hand prints Afrocentric the bottom of the door and left cigarette buts in the driveway and half smoked in the garage. If anyone is interested in the pictures, call me 502-565-8274. I gave them a 1 as there in not a 0. Would I recommend them,HELL NO. One thing I for got to mention, after they left the first time, my neighbor across the street cam over and wanted to know what was going on. Said he could hear screaming at each other in his house. I would and will give Precision a 5, deserve a 10. Dennis Roederer I do not live in Ca. Live in PRP.

Called for estimates at 4 different shops and this place was comparable to the other 3 ( actually…read morebelow the others by about about $20). They were quick to arrive, had our spring replaced in less than an hour and gave a 1 yr guarantee along with instructions for preventative maintenance. HIGHLY RECOMMEND!!!!!

Great company. Quality and service well exceed the pricing…read more Would buy from them again without hesitation.

Unfortunately I do not have a positive update. Still more delays, still more poor attention to…read moredetail and customer service from the team managing this for us. We're now on month nine for this project while we've had friends build entire homes in shorter periods of time. **RESPONSE TO WINE CELLAR INNOVATIONS** I am not surprised that this company is not taking any accountability. We have a signed proposal sent in on October 5th and Wine Cellar Pro was managing the entire project, including construction. Really, really disappointing lack of customer care and accountability.