Fantastic customer service!…read more We had been trying to color match our cabinet paint and had gone to Sherwin-Williams to do so. The told us couldn't do it at that store and sent us to another. 5 stores later and never once offering to call ahead, even when we called ahead they told us they could, only to arrive and be told they could not an eventually be told we were told we were out of luck. We thought about and decided they are not the only paint store in town and went to Benjamin Moore, it was a whole different vibe walking in, it was friendly and welcoming, we worked with Ken and felt Ken actually wanted to help us accomplish our goal. While this specific store also could not do the match (we need and oil based lacquer), he called around until he found a store that could. When we arrived at the next store, they were also super friendly and welcoming. This was such a different experience. Not only will we use them for our home projects, we will also use them for our small business and suggest them to other businesses we work with.

I'm a contractor. Worst business I've ever dealt with. Limber was supposed to be there Monday…read more Loess didn't show up. Nobody bothered to call me and let me know so I drove down fir no reason. Then when it shows up they load the wrong material, take over an hour to load it and they have one 65 year old man loading this $3k order!!! so they set a delivery for next day at 9:30. It's 1:30 and still no lumber!!! I call the office and they say they can't reach the drover and it's on its way!!! Two hours later still no delivery. Go to Franklin lumber!!!! Then I found out Vance didn't even bother to check and the lumber is still at the yard!!! These guys need to pull their head out of their a__!!!!

I like to support local business. Walked in employees wearing masks. Customer not wearing a mask…read moreand coughing and hacking. I then asked an employee how long they've been in business. He said maybe 40 years. I then asked if he knew what year and he acted rude and mad that I asked. I was just curious. Won't be back.

The location in Boise is closing and as of today there's not much to grab as a deal with the…read morebloated 20% off. I don't have much sympathy for BBB as they had their time in the sun and chose not to innovate and be price competitive. The 20% mailed coupons were good but once they lowered their quality and no longer carried the brands that they had, they lost a lot of marketshare. Who really needs a ten pack of hangers made from birch trees organically grown outside of Portland Oregon for $70.00. No one does. Chalk it up to Walmart, Target, and Amazon laying waste to the those that can't keep up.

I've been searching for a replacement mattress topper that will hold the foam pad I already…read morepurchased for months with no luck. I called BB&B this morning and a very nice young lady found what I needed on line. I asked if I came to the store if she would assist me. Savanna was very knowledgeable, sweet and helpful!! She found exactly what I needed, ordered it for me and assured me that if I didn't like it when it arrived to bring it back to the store for a full refund and she'd be happy to help me search further!! How refreshing

Loved the personal service. Color matching was good. It was a pleasure doing business with these…read morefolks

I will NEVER do business with this store again…read more Called on Saturday to enquire on availability of a discontinued Ralph Lauren product. They had it in stock and quoted a price of$80/gal. Today when I went to purchase the price was $96/gal. Outrageous price gouging and misrepresentation. Avoid doing business with this company!!

I have been here a couple times for different small projects. Today I went in looking for a super…read morecheap way to paint a table I got for free to do crafting. The employee showed me where they keep the "oops, wrong color" paint where they allowed me to pick up an entire gallon for $3! There were probably 50 different colors to choose from. He also a showed me which primer would be best for my particular project. He even mixed both paints for me before I left. Very friendly, helpful, and fast. I would WAY rather shop here instead of a big box store.

Giving this place three stars is 1)generous and 2) the right thing to do because most of the staff…read morethere are PHENOMENAL human beings! Extremely helpful, BEYOND friendly! And super eager to do their jobs. Can't remember their names, but two females that work there...made the experience all the better. That being said! Haha! Now comes the surrious, surrioussss part. I gave it 3 stars when I wanted to give it two. As mentioned, the staff put at 3 stars and had this been a review just on the in-store staff, I would have GLADLY given 5 stars. So I moved into my home a year ago this past Spring. One of the contracted painters with this store, Jason, was the one we were SO blessed to have as the guy painting the house Exactly ONE year to the day of moving in, the roommate and I noticed that the paint from this place...began to peel away from the rain gutters as well as some of the trim. Roommate contacted the painter and his response was something like "I am not responsible for that sort of thing" That was it. His response didn't surprise me all that much. I mean, it was crazy rude, because that sort of reaction reflects back on this business. Do they contract quality guys to paint? Hmmm So, basically, ahem! Ahem! Lol, if you choose this place, just keep in mind that the paint...is NOT the best quality...and if Jason ends up being sent to your house, sorry, Jason, but people...request another person to do the job. My house is about 1500 sq ft. It's a contemporary style house from the 80's. Its unique af! Some parts of the roof...shoot up to 17ft at their highest peak. So, I get it can be difficult. Jason..proved that. I don't wanna say to much about him. I mean, aside from his rude response to the gutters/trim peeling...he was a pretty nice guy. Big dude. It took him a month to complete the house. It easily could have been completed in maybeeee 2 weeks? He just called the roommate a LOT to say he wasn't coming and for various reasons. So, this review wasn't as colorful as I guess it could have been. But I'm on Yelp to tell the truth about businesses and the services they provide. That being said, thanks for reading. Cheers!

The staff is extremely friendly and by far more knowledgeable than the competitors. Tristan went…read moreabove and beyond to assist me with a large order. If you enjoy a very clean, well organized store with friendly and knowledgeable staff you'll really like this place. I highly recommend this store to builders and "do it yourselfers".

It's changed. Sooo many new people in the last 4-6 months…read more It used to be so warm and welcoming before Shelby and Gary left, and now.. everything has changed. I almost feel unwelcome going in there anymore. Like I'm bothering them by going in there. Some of the staff are just RUDE.. and the new people are definitely not trained in how everything works.. it's sad that it's gone downhill... I avoid it now unless I have no other option.

The staff at Zamzos were super knowledgeable and helped us find exactly what we needed for our…read moreapple tree . We even brought in some of the fruit so they could help identify what bugs were attacking it--so helpful! They have a great selection for all your green thumb needs . The product we bought was a bit pricier than at Home Depot, but the personalized service and garden-focused atmosphere made it totally worth it .

Incredible customer service. I had everything that I needed, readily available, and Dakota and the…read moreteam gave me the craziest paint match ever for a successful interior painting. I'll be coming here again.

We went into Sherwin-Williams on Caldwell Boulevard in Nampa Idaho, and ordered six colors of…read moresample paint. I could see they had other customers so I told them that we would leave and come back and he told me it would be 10 to 15 minutes. We went and got a drink and came back and waited at least another 15 minutes. I finally called them, trying to be considerate in my offer,, and told them that we could come back and pick it up tomorrow if they were busy. The man I talked to on the phone explained that the machine that adds the color was giving them a hard time and that they had two colors mixed and would try to get the others done soon after they get it fixed. I told him that we could come back tomorrow and pick them up. Then he repeated his exact message only this time he said it very, very slow as if I was having a hard time understanding. This did not sit well with me. I told him to stop. I told him I understood his message and all I'm asking is, can we come back tomorrow and pick it up? I felt like he was extremely condescending and rude to me. Especially because I was trying to take the pressure off of them by offering to come back tomorrow. I do not blame the whole business for this, it was one man, but it was extremely rude on his part. You don't treat people like this.