Quick and reasonable the delivery guy was awesome. He listened to where I needed the dirt dropped…read moreand put it right where I needed it which was great. Good company. I bought from them a few times now and I will continue to go back.

Only wish I could give them no stars. Horrible experience with Madison at the service desk. I…read morehope they will wise up and realize a smile goes a long way. I'll never do business with them again, I've given them enough tries.

As a small business I get all my wood products at intermountain wood. Great prices and friendly…read morestaff!

At first, these guys were fantastic. On time, straight forward, no BS…read more As time went by, more and more "complications" arose none of which seemed to be their doing. Due to inept communication, the slab of granite we had picked out somehow ended up in someone else's kitchen. We had already waited several weeks longer than we were supposed to originally, and now....... We'll add an additional 10 weeks. We had an appointment for their install crew to come and install the counters. That was between 9-10 in the morning. After waiting the entire day with not do much as a phone call, we decided to give up and go eat. As we were leaving, they're install pulled up in front of our home. The two guys got out of the truck and said we're here to install your counters. This was about 6:30 in the p.m. When I asked you to where the hell they had been and why we receive no notification they said that they were in McCall finishing up a job and that they were busy. They figured that we would be around when they showed up and that we wanted to counters installed bad enough that we would like to go ahead and do it. I told them to pack her crap up and get out of there and reschedule, we were done for the day. Finally the day of installation came. After several hours of working on putting the counters in the kitchen, they had left telling us the job was finished. Standing in the kitchen looking down on the countertops I about fell over. Being a contractor I have an eyeball for lines and such, however, one does not need to be a Carpenter to see how bad of a screwup this was. What was supposed to be a 90° angle cut ended up being a 97° angle cut. When we spoke to Big Wood Cabinets they sent the rep out to take a look. Of course she tried to come up with all kinds of roundabout excuses and reasons why it was the way it was the bottom line it was screwed up. He was Going to check in to finding out about having it replaced. After several days of negotiating back-and-forth he asked if we would be willing to except the countertop as it was and reduce the price for doing so. We agreed telling him that we would like at least a 20% reduction on the price of a granite slab that was miss cut and looks well looks terrible. That was agreed. Looking further into it not only was the countertop miss kit for the cabinets were installed just a little bit out of square as you can see in the pictures. These guys are supposed to be professionals?During the installation process of the cabinets, we had noticed flaws in the faces of the drawers and cabinet doors. Some were warped, some had chips taken out of them. Every time we inquired about such we were told to go ahead and wait until the end and we would do a final walk-through and then submit a claim under the warranty for the damage pieces and they would replace those parts. Well 7-8 months past the finish time of the cabinet installation and countertops we still have received no discount on the countertop after paying full price and we have received no parts or pieces to replace those damaged ones or defective ones. When calling Big Wood Cabinets we are told basically to shove it and they weren't going to do anything about it. You can see in the pictures how bad some of the damage was. Would you accept this in your home for all the money they charge? Wells Farfound one of our brand-new kitchen towels watered up underneath one of the cabinets looking like this. Bottom line these guys don't stand behind their word for a damn thing. They are liars and they're cheats. Not the kind of business dealing I would expect from a fellow native Idahoan.

My wife and I spent couple hours with Jenni yesterday She is FANTASTIC. We were very honest and…read moretold her we planned use her to look at stuff and pick brains but doubted we would buy anything. She never promoted or pushed anything but answered questions and pointed out challenges we not thought of. AND we aren't newbies. We have had 4 kitchens done in remodels and new custom houses and kind of know the program and what we' need and like and what we value. She was just great. So great we almost turned the planning to her and have a preliminary quote and will likely get a design from her and we hope be able to buy from her. As for work, quality etc I just hope they are as good as her

Overall a 10/10 experience. It was a super easy & seamless process all thanks to John!!read more

Just an update here of the installed product. Again, super happy with this piece of stone.read more

After months and months of research and quotes and bids and blah blah blah...we finally found NRG…read moreFlooring! Talk about a true gem and a total find! The service from the salesman to the sales floor people to the actual installation crew... 100%, A+ and Superb! The carpet and pads that they use are all top quality but definitely affordable. They have a very wide selection but if you have something else in mind they will try to get it for you. The installation was super quick and very clean. I had about 1200 sqft of carpet and pad removed and then installed. They absolutely turned what was beginning to be VERY stressful and budget bursting experience into a pleasant and budget friendly experience. We love our carpeted rooms and everyone that comes over gushes over the comfort and beauty of them. If I could give 10 stars I would in a heartbeat!!!

Called these bums for a quote and watched the estimator walk around confused in my living room for…read more15 minutes trying to use his high speed IPad program to measure a square room. I suggested a tape measure but he didn't know how to use one. Go figure. After that show I asked how long on the estimate? He said real soon. Well, three weeks later and no estimate. Guess he can't use email either. Maybe he's making too many trips to the Ontario weed shops. I wouldn't let these 's measure my dog for a diaper. Cheers amigos!

Great company to purchase all your masonry needs from. Thank you, Rocky Mountain, for always…read moredelivering the best products.

The Boise location for Rocky Mountain Supply may look modest from the outside, but the store…read moreactually provides a great choice of manufactured stone, real stone veneer and pavers for building projects. GREAT PRODUCT DISPLAYS They have many of the options displayed in big format installs on walls in the showroom or on the walkways outside the building. This makes it much easier to evaluate the fit of product for your home than using a small sample board as is what is available in some other sellers. This was our fourth custom home project but the first in Idaho and in other venues we used real, full dimension stone for exteriors house trims and inside for fireplaces too.. We found in this area manufactured stone veneers were "the thing" but we wanted the look of real stone. Full dimension stone was cost prohibitive here and in doing our research, we found Rocky Mountain Supply. Through the crew there we had a chance to not only learn about real stone veneer but they also carried the one we wanted. HELPFUL STAFF Although I'm sure the staff here work mostly with the masonry and hardscape trades, the nice and expert men were ultra helpful to my husband and me when we were looking for the "just right" real stone veneers to use on our new home build and were getting zero assistance from our builder in that regard. (Here's a tip. If building in this area, we recommend avoiding Tradewinds Construction.) The staff was also able to advise us on the kinds of questions we should be asking the builder and mason for installation ins and outs using this particular 'new to us' material. FOLLOWED THROUGH If we were building again in the Treasure Valley, Rocky Mountain Supply is a supplier we would use again. They were easy for us to work with, they were easy for mason to work with and they had the product he needed available when he needed it. We recommend Rocky Mountain. THIS N THAT: 1) PARKING: Small private lot. 2) ACCESSIBILITY: Although they have no marked accessible (aka ADA required) parking, there is a ramped up, paver surface to the door and the store is on one level throughout.

Was in desperate need of a Xmass present for the wife..Called the owner James who came thru in a…read moreclutch moment... My VERY nice cutting board was ready day before Xmass eve... The craftsmanship is impeccable!!! Super nice family!! Thank you MHW!!!! T Ray

Ordered an expensive end grain cutting board as a gift for my wife, the website says ships in 7…read moredays. After paying I get an email saying actually up to 20 days. It ends up taking double that. When I finally get the board it has knot holes in the surface, the owner disputes that holes in a cutting board are defects so I have to pay a restocking fee and return shipping to get the "satisfaction guaranteed" refund. This company is a hard pass

We used Capell's to put in new carpet and laminate. They were extremely friendly. I love that they…read moreare local and family run. We wanted to match a laminate that we had previously put in and even though they didn't have it in stock, they helped us locate it and put it in so it matched perfectly. Prices were competitive. They were timely and had great follow up. We felt very well taken care of.

Removed carpets out of 3 bedrooms and stairs. Matched a 10 year old engineered wood floors…read moreperfectly. Installed perfectly. Crew as very professional, efficient, and friendly. Accomplished as promised in a day and a half. Cleaned up well after themselves. Loved the whole experience ! Will use them again for sure