Alex and Vacily were amazing! they showed up within 15 minutes of my calling and by the afternoon,…read morethe back up sewage was cleaned up, and the fans were going.

Started out as a 5 star, but as time went on and I waited 12 weeks for my belongings to be put…read moreback, the work got sloppier and sloppier. In the end, my belongings did not get put back fully and I had to do that myself. In the process of moving furniture, they destroyed my office desk and refused to build the replacement or dispose of the broken one. They told me that they would only work with my landlords and I wasn't their customer so I shouldn't ever call them again. For a local company in the business of helping to fix things after a fire or flood, they sure don't take the time to ensure that property and people are respected. As another local business owner, I would never belittle and speak down to another person the way I was spoken to. Yes, I was loud the final time I called, but I never once used bad language or called anyone names. I was told I was being "unladylike" as if they would EVER tell another male business owner something like that!

It has been just over one week since Hell was unleashed on our poor condo unit by neglectful…read moremaintenance and faulty equipment. A mini Niagara Falls, you could call it, was created in our bathroom! We were confused and didn't know what to do. This was the first time we ever put in a claim for a home. Our condo management directs us right to Servicemaster. I fell in love with Kim, immediately after answering the phone! She knew I was upset and nervous, and calmed me down quickly to get the information needed. About an hour later, Ben came. I was embarrassed because we are not the the tidiest housekeepers due to being disabled. He looked past that and went right to the bathroom. It was a mess! Needless to say I was nervous about the estimate. (Unfortunately, this was only part one of the mess created by my neglectful neighbor, created and will not help us pay for any damage that was caused!) Ben was helpful. Making sure we understood everything. Yesterday, he finally got a crew in and work on us. Very happy with everyone and everything through the process. Unfortunately, the air quality has forced us out of our home. The blower and other equipment has now moved through the condo allergens that makes our eyes run and for us to wear HEPA masks to enter the unit for even short periods of time. Our only solution now is to remove ALL the carpeting and replace it with laminate flooring. Then send in a cleaning service to remove all the dust that was blown out. While not their fault, it has been a definite drawback to this situation.

Kind folks who did great work. They cleaned an ancient and beloved braided rug and a (newer but no…read moreless beloved) large sheepskin for me, both of which had been much with the doggos and smelled less than beloved. So grateful for their work! Would absolutely recommend and will definitely be a repeat customer. Thanks, Camelot!

Look elsewhere! Not sure they did more than vacuum the rug, it came back the same as it went…read morein...and it was $$$$ Plus the customer service was terrible as another customer has found. So nothing good to say at all here.

the technician that came to the house was outstanding . very professional and polite. I told him…read morewhat the problem was, he looked at it and then explained what he was going to do. in the end everything worked fine. He didn't make any mess at all. Cleaned up his tarp and tools and made sure we were satisfied with his work.

Burim #279 was prompt and very efficient in figuring out the issue. He explained the process of…read morelooking for the blockage and how to remove the built-up grease. At first, I was taken aback by the set price, but we were in a bind: it was the holiday weekend with a full house of guests. Evidently, our problem was a combination of grease buildup and frozen pipe, which is frustrating because it gets cold every winter! We appreciated his professionalism and positive attitude, and when in a fix when your plumber may not be available, I fully recommend Roto-Rooter.

Great prices and excellent quality work. Very affordable, and they treat you with a lot of respect…read more Diva Construction is definitely the company to go with. They truly care about customer satisfaction and building strong relationships, not just making money. They're honest, upfront, and always point things out before doing any work. They go out of their way to help and make sure everything is done right. Highly recommend them if you're looking for reliable and trustworthy service in Agawam.

Good work, unfortunately the price isn't fair or even valid. They charge for work and after for…read morematerial. I would have been ok if when they showed up with materials I had a receipt. They showed me a receipt then and on the last day another receipt from material bought that day for more than then first day. This is at least sketchy. Again the work was good just left a bad experience.

We have been using these guys to clean our carpets in our home for 4 years and up until recently…read morewere pretty happy with them. Last 2 times we've gotten pretty substandard service. We put up with it once but not twice: * Carpet was left filthy. Dog hair and grime left on the carpet. Lots of it. * We pay the minimum "3 room" rate ($125). Normally they make up for this by also cleaning our couch and easy chair - usually takes the guy 5 extra minutes. * Cleaning guy refused to do the couch, even though he was in and ready to leave after cleaning the one room in 15 minutes. He said, "I have other places to clean and I'm running behind" * When we showed him the dirt we were able to scoop off the carpet, he said "if you're not happy, just take it up with my manager about making it right" and took off. * We called the manager, mentioned the still-dirty carpet and the couch not getting done. He said, if you want the carpet cleaned again it's $125. * We said, we just had it cleaned today, and it's not clean. Will you make it right? He answered, if you're not happy with us, call another cleaner, and hung up. I guess, sadly, avoid these guys, they have lost their integrity.

These guys rock. We had an overflow of sewage in our basement and needed it cleaned up and…read moredisinfected. Sterling cleaners were super fast, efficient and friendly. Will highly recommend to anyone who needs this type of service.