Excellent, skilled, friendly and fair…read more This morning Rick had scheduled to meet me at my place at 8am. At 7:30 I stepped out for some coffee and stupidly locked my keys in the house. I texted expecting be would (reasonably) reschedule until I could figure out my lock Smith situation, but instead he texted that he be over shortly... Within 20 minutes it arrived (10 minutes early) and he proceeded to help me figure out how to get into the house... Which included scaling a letter to a window that I thought might be open, and ultimately taking me to Home Depot to consider purchasing a whole new door with the thought that we might have to break the door to get in, but then he suggested that we look for a locksmith again and this time (thanks to Yelp) we found one. So we returned the house to wait for the locksmith who arrived about a half an hour later, the entire time you're just making conversation keeping things light... And as soon as we get into the house he began to take care of the few things that needed doing, which he did quickly officially and accurately. Based on this experience today, I will never hesitate to call Rick again, and recommended that he be the first person you attempt to call for wide range of expertise.

Brian and his crew at Dunn Rite did a fantastic job on a few things on our property, including…read morereplacing water-damaged siding on our house (it looks so perfect that you can't even tell the boards were replaced), installing flashing to prevent future water damage, and more. We were so happy with everything he did. He was professional and honest, and his fee was reasonable. I will definitely hire him again, and wouldn't hesitate to recommend him.

Brian and Dunn Rite finished our bathroom remodel - everything except the walk in shower…read moreinstallation - including changing from a sash to an awning window, removing old ceramic tile from walls and floor, new lighting and fan, new drywall, removing an ugly popcorn ceiling, and wonderful finishing and painting. It looks like a million bucks - and they were patient, pleasant, meticulous, creative with problem solving, versatile, skilled, and reasonable. We have signed him on for our next project We trust Brian. He is a knowledgeable professional, and hires reliable workers who share his work ethic.

I would like to warn people not to hire this company, now renamed AP Home Improvements and Repair…read moreLLC, in Gill. The owner is Andrew Paige and his employee is David A. Walker Jr. I interviewed them in the fall to do a kitchen remodel for me. When I asked, Mr. Paige told me he was a registered home improvement contractor and Mr. Walker told me he was a licensed construction supervisor with 20 years of experience. They seemed very agreeable, personable and flexible. Mr. Paige was just starting up his business and offered that I could purchase tools for them and we would take it off the labor cost. I became frustrated because Mr. Paige was showing up very inconsistently and always asking to be advanced more money. I tried to make it work because I wanted the project done. But eventually I started asking about permits and they got skittish and tried to dissuade me. Once I insisted on getting them, Mr. Walker told me he would call the building inspector, and he recounted a conversation to me that he had with someone there, who I later found out from the actual building inspector, is not a real person. Mr. Paige meanwhile said he would help me obtain the permits and then stood me up every day for a week, stalling my ability to get them and move forward. At that point I looked them up on the state registration and licensing boards, which of course I wish I had done to begin with. I discovered they had lied to me from day one. I later confirmed with the HIC registry that they have no record of Mr. Paige's ever applying, and I confirmed with the state public safety board that Mr. Walker has never been licensed in MA. Operating this kind of business in MA without an HIC registration is illegal. Additionally if someone operates this kind of business without an HIC registration, you as the homeowner have less recourse to get help from the state if there is a problem. When I confronted them about their misrepresentations they vanished. They did plumbing and electrical work themselves in my home that they were not licensed or qualified to do, that I have had to pay to correct, because it was hazardous. I did not understand it was out of their scope; I knew very little at the time about how these things work. I am out an enormous amount of money and most of the work on my kitchen still needs doing. I was lucky I found someone who is actually qualified willing to do it. These folks took advantage of me and were in my house regularly and got to know my children. Mr. Paige continues to post photos of the interior of my home on social media to promote his company and when I contacted him he refused to take anything down. He also is promoting his company as "fully licensed" - which is clearly a lie. I have tried to go through the Better Business Bureau to resolve this and get something back, but unsurprisingly, Mr. Paige hasn't responded. I am embarrassed to be in this position but mostly I would like to spare other people the same type of experience. It has been unbelievably stressful and costly.

From the owner: With over 10 years of experience, we strive to offer our clients a wide array of services with the…read morebest quality. We pride ourselves in customizing each project to fit your needs. Call us today for your free estimate and to find out about our specials!

Skip was excellent and paid attention to detail. He was straight forward and honest. I will use his…read moreservice again

Skippy is always a pleasure to work with and does a great job in a timely manner and leaves his…read morework area cleaner than it was before he started. I'd give 10 stars if I could

Andy is new to the area and so glad he's here for Western Mass residents!! He is efficient, an…read moreexpert carpenter and roofer. He helped me with my lingering to-do list around my home. Would recommend.

STAY AWAY HE lost our address I gave him $50.00 so he wouldn't have to spend his own. He kept and…read morenever answered me he stole our money.

Prompt and professional service. We've used Bache Plumbing for years and would highly recommended…read morethem for any residential or commercial plumbing, heating or cooling needs you have.

From the owner: At Bache Plumbing and Heating, we are committed to delivering top-notch plumbing and heating…read moreservices to ensure your home or business stays comfortable and worry-free. Whether it's a leaky faucet, a broken water heater, or an entire heating system installation, our team of experienced professionals is here to help. Contact us today for reliable solutions you can count on. Your comfort is our priority.