I was concerned after finding several black widows around my house that my newly walking baby would…read moreget bitten. After calling around for rates, Orkin had the best deal. On the phone I was told the first visit was $260 and then it would be $39 each time they came out after that; was told they came out QUARTERLY. Initial visit went well, the agent was kind and listened to our concerns and checked out our problem areas. We didn't see any more spiders. My rating is missing stars due to the fact that communication with this company is terrible! I was being charged monthly $39/mo, the first time I noticed the charge, no one had even come out to spray (I work from home). I guess they come out monthly which is not what I was told by the phone agent when getting a quote, this drastically increased the overall cost. They don't let us know before they come out. I never received a bill, contract, or email receipt until today. I couldn't even log in to my account online because I was never given my account #. Today an agent actually left us a paper invoice and I was able to cancel service. Again when I explained the error in communication, the phone agent who cancelled my service explained the payment and amount of time they come out differently. STEER CLEAR! And if you have to use them, GET A PAPER CONTRACT AND ACCOUNT NUMBER AT THE FIRST VISIT.

I highly recommend looking elsewhere for pest control. Our experience with Orkin has been…read moreincredibly frustrating due to a severe lack of communication and hidden fees. We were originally quoted one price, but they continuously raised the rates and tacked on unmentioned charges. When we tried to resolve this, the office staff--specifically Tori and Jacob (the General Manager and Account Manager)--were completely unprofessional and dishonest about the costs. Furthermore, their "satisfaction guarantee" is completely meaningless. Technicians routinely failed to show up during their scheduled windows. Despite paying them, our rodent and bug issues were never resolved. My husband ultimately had to go to Walmart to buy DIY products just to get the situation under control. We will never use Orkin again. Save your money and find a company that actually delivers on its promises.

I've been with them since mid-2024. It started fine but has turned awful; I just cancelled my…read moreservice. Customer Service tells you one thing and the opposite happens. You stay home from work to be present for a scheduled appointment. No one shows up. Later that night they cancel your appointment and tell you if you want another, call them. You call them, they say sorry, they offer you discount to keep you, they promise you a new service date, again, the tech is a no show. You call back, they tell you it's not an Aptive problem it's a tech problem, and you're thinking, well didn't Aptive hire that tech?? It's definitely an Aptive thing. If you are in the OKC area I Highly recommend Champion Pest and Lawn, owner Brandon Porter. That is well run, responsible company.

The people who come out to do the work are very nice people. the customer service is so horrible,…read moreand they insist they take your bank account number .. they charged me double.. and I signed up for 1 plan to get a deal reluctant to give my bank account I wanted to use the service.. they after I cancelled and already paid in full the plan I signed for and only received the service for that plan they constantly harrass me for more appointments and say I still owe 98.00 after they CHARGED me double and wanted me to just leave it as PRE payment and not refund, I accepted, they are still harassing me and insist I owe.. STOP!!!!!!!!! I owe nothing .. WORST experience in my life with anything. DO NOT do it..

Tony was great he came out for an assessment and took about an hour explaining what was going on…read morewith termite infestation and gave a very reasonable quote for moving forward.

Best extermination company, EVER! Tony is professional, friendly, personable but more importantly…read morehe is fair with his pricing and he's literally the BEST exterminator we've EVER used! If you want your job done right, call Tony today....

We had to get bedbug treatment after my kid bought a mattress from the internet. Michael was…read moreprofessional and clearly an expert. His price was much better than his competitors' prices. Two treatments were included in his price as well. Highly recommend!

I had a major flea problem in my house for months and wasn't sure who to hire because I just moved…read moreto Edmond, OK several months ago. I decided to use Trizone because of the solid reviews and the results the pest control company provided. Mike was awesome, the price was right and he did an outstanding job. He got rid of all the fleas and get this, he guarantees his work as well as coming back two weeks later to ensure that all the fleas are gone after a final treatment. If you're looking for a great pest control company, look no further, he's the best in Oklahoma to say the least! I learned so much for him as he took the time to inform me how fleas get into the house and other information I found absolutely valuable. There are many choices in Edmond and OKC, but the best choice is Trizone pest control!

Made an appointment for a smoke bomb treatment to rid chronic fruit flies along with spraying the…read moredrains. Was told I needed to be out of my home for 3 hours so all the smoke could clear away and it would be safe to go back into the home. So my cat and I sat in the car and waited. I come back in my house at 8pm to see that only the drains had been sprayed. No smoke bombs. I did not need to be out of the house for 3 hours so the drains could get sprayed.

From the owner: Champion Pest Solutions provides pest removal services.read more

Listen!!! Do yourself a favor and do not waste your precious time! Jeremy came out to my home, gave…read morehis spill and stated he would email the quote that day, which was April 13th, 2024. After 4 calls to the office and speaking to him personally once, STILL NO EMAIL with the quote! Keep in mind, that I explained, to everyone, that the situation was dire!!! Spoke to Jessica and she did her best but, there is no way I can recommend this company. I overheard, during the 4th call to the office, this time Jennifer answered (only 2 calls to Jeremy since last Saturday). Jeremy said that he will get it sent out when I can (the rest was unintelligible) "...but the guy keeps calling..."), alluding to my basically pestering him and not allowing him to do his job apparently. Point is that after the home visit, showing the location of the ants and the promises, I still have yet to be serviced! Not sure how gentleman is still employed with such substandard work habits.!!! Totally ridiculous. Their number is 405.330.2929

I was so disappointed in Orkin pest control. They have the nerve to come in to your home, and spray…read morea corner, which took less than a half a second a spray. I told Man he needed to spray the baseboards where the spiders come in. he said the company said that they are not allowed to, I called his boss and he gave me the nonsense stating a law would not allow them to spray my baseboards which was total garbage. I told them if they can't spray where the bugs come in then I don't need them. I would give them zero stars they don't care about you as a customer they only care about their money never again will or can be in my home !!