RUN AWAY! Very far and very fast! They quoted me $231 to snake a pipe. I thought it was high, but I was anxious to get it fixed, so I agreed. The tech didn't have the tools, had to go back to his office, came back and did the work while we were out (we agreed to this as it was on the front of the house).
He told me if they couldn't fix it, they wouldn't charge me. The tech said he was able to get it running, then it stopped working again and running very slowly. He thought it was clogged with grease it needed to be 'jetted' and he quoted me a price for that, but said they didn't really do it. He called his boss to ask if they should charge & was "since you were able to get it running a little bit, that they would charge me". He said I couldn't use my garbage disposal, etc.
s/w manager and told him I had it fixed by another company - WITH a camera run - $64. As it turns out - NO GREASE - the tech just did a bad job. The manager then asked me to pay $150 instead. I said NO. I ended up paying $64 to them to get them to go the heck away. They knew they were in the wrong, so they bugged me like crazy to get me to pay, and I finally agreed to get them to go away.
DO NOT USE THESE PEOPLE - they are 100% gougers ($231 for a $64 job because they thought they could get by with it) - and not what I would call highly ethical! read more