Showed up early and was able to get my daughter's 60 year old grandfather clock up and running…read moreafter many years of sitting. Completely cleaned it and running great. Excellent service. Thank you Rachel.

Rachel serviced our grandfather clock today and it's working like new! Very prompt, professional,…read moreand responsive. Grateful for her expertise!

My fiancee's gold necklace broke about a week ago, so he dropped it off here for repairs. Since…read moreit's so close to my job, I came by to pick it up. I'm not someone who enjoys going to jewelry stores (the people always seem shady and smell blood in the water when they see an inexperienced customer like myself). Here was different. I walked in and was greeted kindly, and asked for my brief patience because all associates were helping other customers. Then, when I was assisted, it took less than 5 minutes. The person helping me was personable, friendly, and enthusiastic to help. The customer service here was top-notch, the environment was clean, homey and inviting, and the displays were organized and visually appealing. Now, let's cut to the chase--I got to meet GUNNER. It always makes my day to meet well-behaved pets in unexpected places. If I could give this place 10 stars, I would because of him being the goodest boy.

Would avoid this jeweler. Went into "Anthony & Co Jewelers"…read moreto get a citizen watch sized and some links removed. The lady at the front desk sized my wrist and then took my watch back to be worked on. Never quoted me any price. While I was waiting, my wife and I were pricing some pearls. (A wedding gift i intended to purchase from their store) When she returned from removing a couple links, I was informed that the cost of service was $50. $50 to size and remove links! No thank you, unfortunately have lost my business. I would avoid this shop.

Friendly staff and a decent select of jewelry. I have…read morepurchased a couple of things for gifts that were well received.

Great service on a repair. No pressure to buy something else. Fair price. Friendly and…read moreprofessional! Five stars all the way!

This place is amazing ! I spend hours there every time and leave with at least 20 new things!!!read more

I've heard of the Brass Bear when I've been to a few estate sales. So when I looked over while…read moredriving by and saw it, I figured I'd check it out. Kind of a mistake. It's a pretty big store, and there is a lot to see. I'm sure there are many fabulous items, but it's not really a place to "stop in and check it out." I think you have to both be in the mood/frame-of-mind to really look at everything and have the time to do it. You could very easily spend all day there. "Just browsing" isn't going to cut it. That said, I had neither the time nor the inclination to spend the time to really give it a good shopping. Instead I found it overwhelming, so I just politely walked most of the aisles only looking at the things that really jumped out at me. Because it was a Saturday, there seemed to be a number of vendors there, so I'm sure there are some interesting stories to be told, and they could surely help if you're searching from something specific.

Go see Rebekah she is thorough, knowledgeable and worked with my requests over the course of…read morenumerous weeks to find something special for my fiancé. Plus he loved it which was the best part! Now his favorite piece of jewelry.

Shouts out to Amy for her amazing support in acquiring my beautiful Bluesy (aka the Rolex…read moreSubmariner 126613LB). She made me feel so welcome and was an awesome steward in helping me with my biggest watch purchase to date. While the wait definitely required the patience of a saint, my timepiece arrived just in time for a major work event that I hosted. This is my second watch purchase from Bromberg's and won't be my last (not to mention they also did a great servicing on my lady's Omega DeVille). I can't thank Amy enough or overstate how great of a customer service experience that she created for me.

Personable people great suggestions they know me by name and always clear the price before…read moreproceeding highly recommend

Very helpful. Explained all of my choices. Told me what they would do to determine cost of repair…read more Called the next day with the cost. Very reasonable. Told them to proceed. Highly recommend.

Bought my wife's engagement ring from them. Lee is the real deal. Honest and timely. I would…read morerecommend to anyone looking for an in town jeweler.

Dale and Lee are the best. They are always so helpful and will make sure you find exactly what you…read moreare looking for. Selection is always top tier.

Crystal and Madeline gave us the best of the best customer service today. I was looking for a pair…read moreof the Brighton butterfly shoes , which unfortunately were not in stock, but they helped me locate them from another store by printing out location choices. They also let ne know about the outlet store in Sevierville which sounds like a great sidestop when we travel to Dollywood. The Summit Birmingham location is beautiful and it was also great to be welcomed by their bright Brighton smiles

Why do I love the South? Hmmm...let's see...well, people are NICE, service at retail establishments…read moreis actually SERVICE oriented, and there is always parking no matter where you are. As far as Brighton at the Summit goes, the service and sales staff (particularly Rachel) are shining examples of what a shopping experience should look and feel like. My mother and I have a Christmas tradition: I give her a bright, shiny bauble or two from Brighton and she plies me with expensive electronics, jewelry, and designer clothing. Good deal! After nana's passing earlier this year, this holiday season was less than magical for our family. It was downright dismal. I dragged myself into trusty Brighton, kind of in a daze, and not convinced that anything was going to be special enough to lift mom's spirit and get me out of my holiday funk. Rachel, a bubbly and kind sales associate assisted me in designing my very own creation that incorportated memories of my grandmother as well as my mother and myself- a piece that can be passed on in our family. At under $300.00. That beats Tiffany any day. The service is incredible, the attention to detail is outstanding and all Brighton jewelry is nice enough to dress up and classic enough to dress down. Mom was brought to tears, I was uplifted, and dad was just happy we were happy. Thank you, Brighton, for being a soft, sweet place to land for the perfect gift for a special person or just an everyday accessory or sparkly for yourself!