This is a sham. They are NOT at the physical location listed, the website is blank white, and the…read morephone number only has a recording that says "no one is available to take your call. Goodbye." I have been trying for two weeks, I give up.

Whew!!! These guys are legit. At first, it was strange to see a vacuum and sewing business located…read morein the same office, but it is actually quite nice and open. My kids were able to check out the vacuums on display and keep entertained while we finished up the paperwork. The process was very easy going, and unlike the other lender, no hard sales tactics. We understood everything, and even got a rate that was 30% less. Great guy. Definitely worth a call, and bring your vacuum to get repaired at the same time.

Premier America is a wonderful credit union! My husband and I stopped by to deposit some checks for…read moremy mother-in-law and open a new account for her trust. Juan, the branch manager, made the whole process effortless. He patiently explained each step to be sure we understood, helped us log in to the mobile app, and even offered solutions for issues we might run into later. We were truly impressed by his professionalism and care. Juan is a great representative of Premier America!

I have been a Premier America Credit Union customer since I was about 8 years old, and my mom even…read moreworked at one of their branches, so I had a lot of history and trust with this institution. Unfortunately, that trust has been seriously damaged. After a system update, I was locked out of online banking for about a week. Once I regained access, my mortgage showed as "Current," and the mortgage portal only displayed the normal payment amount due. There was no clear warning that I was past due, that a payment had been missed, or that two payments were required to bring the account current. I made the payment shown online and later discovered I had been reported 30 days late and charged a late fee. Premier America then pointed me to their mortgage servicer, DMI, even though Premier America's own dashboard had shown the loan as current. After months of dealing with this, Premier America acknowledged there was an issue involving their website, but I am still dealing with the consequences. In my experience, their online banking system is confusing, communication is poor, and there is very little accountability when something goes wrong. I have already started moving more of my banking to Chase. I would not recommend Premier America Credit Union for mortgage lending or servicing. Do your homework and consider other options.

Ms. Jany Lopez is a top notch employee and is on top of her banking game, she knows how to do the…read morejob and she does it with amazing skill, professionalism, and perfection, I highly recommend her and give five stars to her.

This is the third time I stop by and there are no tellers or bankers. I did not have my debit card…read morethis time, so I left without cash. Extremely frustrating. I won't be going to this WF. It appears this is a common occurrence:/

Small business owners holding it down! Lisa is super friendly and hardworking! Has helped us with…read moremany of cars over the years! Love supporting a local owned and local living business owner! Old school to the point no BS! And she remembers her clients so you aren't just a number on paper! Thanks for all you do Lisa!

Lisa is amazing. Very kind and trustworthy. She saved me a lot of money…read more If you are looking for insurance, give her a call or drop in.

Leslie Hernandez was great! Friendly and very professional and very helpful! Quick responses and…read morerecieved prompt quotes!

Leslie Hernandez was great always gets things done for me and very respectful and gets it all done…read moreon a timely manner

I came across Thorson Insurance while looking to insure a classic car that was very hard to insure…read moredue to the year, and the modifications on the vehicle. after calling a few companies I called Thorson and spoke to Amber, she was not only able to insure the vehicle but gave me the best price compared to the rest of the companies I called. Since then I have not only insured my vehicles, but have referred to them Friends and family and they all agree that Thorson is able to not only offer the best rate possible, but they also offer a very professional and attentive customer service. I recommend you call them and copamre them to the current you have currently. (ask for Amber)

Stay away! Do not use this company! (IMHO )Horrendous…read morebilling practices, Customer service, and account reps only pass the buck of blame until they just say we will email you. Overall they will not advocate or align with you and they do not have the customer's best interest at hand. With all the insurance needs out there I would very much recommend you pass on this one.