This place was awesome! Thank you Erica for helping me get this money quick and simple. Much much…read moreappreciated! CASH MONEY FOR THE 99 AND 2022!!!

Definitely would recommend the place if you are in a tight spot, as long as you can pay it back and…read morecan prove that, many people will be happy to give you a high interest loan, then it just comes down to the level of service. I was really happy with Miriam, she was training someone, but it was okay, everyone's got to cut their teeth somewhere, but in any case, very personable, straightforward, I was comfortable the entire time, and that's definitely not nothing because, when you're in a tight spot, you ain't comfortable. Another lady there Alya she was really cool and made me even more comfortable, so I'm grateful for them. Keep up the good work ladies

Ruby Gutierrez is the most incompetent "Branch Manager" this company has. She refuses to release…read morethe title of a paid off loan even though the check they received was cleared. She claims it takes 15 days for a check to clear when that is complete BS. Don't finance with these people no matter how desperate you are. Made a total of $3,000 in payments and didn't even make a dent in my original loan amount. It's seriously the worst in every way possible.

From the owner: OneMain Financial has been a trusted personal loan lender for more than 100 years and is proud to…read morehave served millions of customers nationwide. Get a personal loan to help with debt consolidation, home improvement, major purchases and more. Our local team is ready to work with you one-on-one to find a solution that works for you.

Customer service here is awesome ! Me encanta las muchachas…read moreme ayudaron mucho ! I didn't think I would be approved but these two woman helped me get a loan, highly recommend coming here.

This is a horrible business focused on getting low-income hispanics (and other minorities) to sign…read moreup knowing the disadvantages that come with high interest rates and a "dig yourself a bigger hole" guarantee that will also prove right in time, the only reason i gave 2 stars is so my comment wont get hidden with the "non recommended" yelps, hopefully someone reads this and saves themselves the debt and the hassle and stops companies like this from wven renting in any neighborhood, this is the type of bussines to capitalize on the new clients then go on to build another company under a new LLC and forget about the "oportun" compony they started off with please help yourself and dont promote this company, y para mi raza no agan negocios con esta compania no tienen valor y no les i portan tu fututo

Waiting over 5-6 hours on the phone on and off , for them to get my hopes up for a loan I had been…read more"approved" for. Literally 3 minutes later the "manager" called . She didn't sound professional, had no other solutions in hand, she just asked if I had money? Like I would be applying for a loan if I did dur duh dur. Anyways , the 2 ladies I spoke with I believe Silvia and Olivia , they both were patient and helpful. Just didn't like how fast they tell someone they got approved without even knowing .

DO NOT GET A LOAN FROM THIS COMPANY! Paid off my car loan with this loan company 2 years ago. Went…read moreto trade in the car at Carmax and apparently they never sent the lien release to the DMV AFTER 2 YEARS. When I called Angie at the local office in Oxnard and pointed out that this should've been taken care of 2 years ago her literal response was "yeah should've would've could've" . I'll be contacting the BBB tomorrow

Information on my account and some questions were answered very professional in no time. Great…read moreknowledge Awesome

Ms. Mancilla was helpful in addressing my concerns with my account. She was patient with me and…read morewalked me through the process of enrolling on the OceanAir app. Thank you!

The ladies that work there are really nice I have no complaints they help me what they can and how…read moremuch I could get I've been going to this place for a long time it helps me with my bills they try to help what they can thank you ladies for all your help you've been giving me

Been here few times but years ago and don't recall how service was. Went today with my elderly…read moremother and Sandra was so sweet !! She was so patient with my mom and very sweet with her and engaging conversation, made it very comfortable and friendly and FAST. Definitely see why they always get great reviews !! Highly recommend. If management is reading this, Sandra deserves recognition she was awesome !

I'm disappointed to be writing this review, as I have previously obtained vehicle loans without…read moreissue from Jennifer at the River Park VCCU branch and have generally had positive experiences in the past. Unfortunately, this most recent attempt to obtain a personal loan was one of the most difficult and frustrating experiences I've had with a financial institution. There appeared to be a significant lack of understanding regarding VCCU bylaws--specifically around co-signer eligibility. We were repeatedly told that a co-signer must be a personal family member and reside within the county in order to apply. This information was later proven to be incorrect. After escalating the matter ourselves by calling the 24-hour VCCU support line, we were clearly informed that there is no such requirement. The representatives we spoke with stated they had never heard of a VCCU loan requiring a co-signer to be a personal family member or to live in the county. Based on their guidance, we were able to successfully proceed with and obtain our loan--without any issue--using a co-signer who did not meet those alleged restrictions. It was embarrassing and frustrating to have to go above branch management to obtain accurate information and resolve something that should have been straightforward. I strongly recommend that upper management ensure staff at this location--particularly beyond branch manager Jessica--receive proper training and become fully informed on VCCU loan policies and bylaws. This situation warrants an internal review of how loan applications are being handled, as it raises concerns about how many other members may have been incorrectly turned away for the same reasons. At this time, I would not recommend using the River Park location for loan services. Members may be better served completing their applications online or by contacting VCCU directly through official support channels, where accurate information was readily available.

Sad to write this review because I believe that staff is stressed and perhaps overwhelmed. The line…read morewas out the door and staff was definitely not friendly. I felt like a bother and tense while there. Not their fault at all just not fair to customers. I will avoid this location on a Saturday. Felt stressed myself. It was not a good experience. I had better customer service before and had one particular teller that was always so friendly/ kind. I don't believe she was there today. They are now understaffed. I hope they can hire more people soon. For now, I use my mobile/ATM for my banking needs.

My truck broke down and I needed cash fast cash to pay for the damage. I called UCTL and was pre-…read moreapproved in mins. I went down to the store and i was in and out within 1 1/2 hrs. I would so tell everyone that needs fast cash to give them a call.

This is a sham. They are NOT at the physical location listed, the website is blank white, and the…read morephone number only has a recording that says "no one is available to take your call. Goodbye." I have been trying for two weeks, I give up.