My daughter's car was stolen in February. After dealing with insurance I was dreading the purchase…read moreof a new car. I generally dislike car shopping and dealerships. She was looking online and found a couple cars she was interested in at Corvallis Toyota/Subaru. We went on a Friday night to pre-look at the cars and then went back Saturday to test drive the cars she was interested in. She chose a car and we drove it home an hour and 40 minutes later. Eric was the salesman and took good care of us, making sure that the car had floor mats and a couple other small items to make it completely perfect for her. I would recommend.

Bought a used car May, 2025. Assumed they had inspected/serviced the car. Granted I'm old and and…read morehaven't bought a car in 17 years. Almost from the beginning I was having trouble with steering related to the safety features, I thought, but then suddenly got check engine lights that caused me to take the car into Kendall Subaru in January, 2025. Turns out the solenoids were shot and during their inspection found all the fluids in the car were shot and needed replacement, there is a huge gash in the transmission cover and a couple other things. I didn't get all the things replaced that they suggested but spent $800 anyway. It now has no steering problems. Why isn't there a law that at least requires dealerships to inform you of service needed on the used vehicles, so that we can at least address them before it's too late. FAIR WARNING OF ALBANY, OREGON SUBARU POOR PRACTICES.

Literally the worst car dealership I have ever experienced. These people are the worst of the…read moreworst. They do not care about you or the car they sell you. Sold us a 10k car that they lied and told us it had a used car inspection but when the engine blew up 34 days later told us we should have bought an extended warranty because it never had a used car inspection! Reese is a pompous jerk and the old woman who does the paperwork is no better. Liars and thieves!

Reese was exceptional from his quick greeting on the lot to heckling on our behalf to get us the…read morebest deal imaginable. We got exactly what we came for and great service along the way. Check them out if you need a rig in the Albany neighborhood!

Bad customer service from one employee. 1st off, gave me a quote for labor cost of $195.00 per…read morehour and to water the area to find the leak which is $600.00 and he explained to me that the person that would inspect where the leak might be which i already knew and to take it apart. Too steep i thought. So i went to another place and got a second opinion. So i go back to the service dept and same employee, Richard waited on me and i explained that i wanted to order grommet, He said no. I said yes and he acted like i did not know what i was talking about and pretty much walked away and let someone help me. Well, someone in that service dept walked out with me to see what i was talking about and he said he would check it out. Came back and he was honest with me that the part cannot be found, and he got another person to come out with us and basically said the same thing. Gave me a great advice. That how should have been done this way in the first place. Sorry Richard, you lack customer's service skills. If you want great customer service, don't go to Richard R.

Rich Ramsey is AWESOME! We asked for help with our Jeep. He jumped out of his seat and fixed the…read moreproblem with our lights. Thank you!

I've been buying cars for nearly 50 years. I can say without hesitation that my recent experience…read morewith Jake Zilverberg and his team at Hyundai of Albany was the most straightforward new car purchase that I have ever had. From the negotiation and creation of the deal, to the contract-signing details, and then through the taking-possession process (getting educated on some of the Palisade systems), well, Jake has assembled a great team. Knowledgable and energetic, it was a great pleasure to see a group of young professionals operating in such an effective fashion...and I can't say that I've ever had these kinds of thoughts about a car dealership! If you're in the Eugene or Salem area (or beyond, Portland, southern Oregon, etc.) it will be worth your time to reach out to these folks. I promise. Kudos to Hyundai of Albany...highly recommended by this old-guy!

Albany Hyundai. Advertise internet pricing, use the online calculator, only to get there and be…read morejerked around telling me you can't get that price with the special .99% financing even though their calculator will apply both.

The gentlemen who work in the service department here are truly class acts…read more I had a service representative named Garret. This was my vehicles second opinion. The first opinion was a complete engine rebuild. The team went above and beyond in their investigation, discovering that there were damaged wires in the wiring harness causing the issue. Garret and the team went above and beyond doing repairs on damaged wires resulting in a simple diagnostic charge for the services. I cannot thank him and the team enough for this. They came up with the best decision for me and my family. These are truly honest men and I will be recommending their services to all Honda owners in the area.

It was going good at first- but not even a day after started I noticed MAJOR OIL LEAKING. have been…read moregoing through at least a quart a week! Now I don't know much about cars but there is NO WAY you miss that big of leakage during inspection and no way that is my fault or just from ware- that is neglect. I feel taken advantage of. I called them to ask them to fix it- told me I waited too long:/ I do not recommend going here if you would like an honest company. Very disappointed and now I have to pay a lot to get this repaired. I worked so hard to buy a car straight up.

Damaged our truck and refused to fix it and show the security footage. added parts when they were…read moretold not to and tried charging more than discussed. terrible shop and terrible owners

Bad management, bad customer service, very unprofessional. Who is running this place? They should…read morebe ashamed. Ford needs to look into this...

Need a vehicle. This is the place to go. I've been using South Commercial Auto for years. I won't…read morego any where else. I've bought at least 4 vehicle's from them. If anything goes wrong, they will help you out. I highly recommend them. You won't be disappointed.

Buyer beware! purchased a Truck from South Commercial Auto in Salem about six month ago. Have only…read moredriven it about 200 miles and in that time, I have had to tow it to a shop for repairs on two occasions. Both for blown hoses. When I bought the truck, I returned to SCA in Salem and told them all the issue it had after my mechanic looked at it. They agreed to go over the list and work on anything they saw that needed fixing. They ended up keeping the truck for a month. When I came to pick-up the truck and ask them, what all did you end up doing, I never got a straight answer other than my mechanic didn't know what they were talking about and the truck was fine. Since then, I had to install new breaks and the 4x4 actuator was locked up and had to be replaced. I continue to get an engine light for the Turbo, I'm sure i'll have to replace that soon. It's unfortunate, cause i would like to get rid of this truck but unlike SCA, I don't feel comfortable selling a POS without fixing all the issues. Ted F.

Dave replaced my hybrid battery several years ago and provided excellent service. Gave me a good…read moredeal and battery has been great. Would go back, but hope I don't have to!

I got a simple oil change but yet treated like royalty as if I was spending hundreds. As good as…read morethe amenities were the service was impeccable and I recommend them to anyone looking to have their vehicle serviced.

My husband and I have leased cars for several years. Our former leasing agent always used made…read moreeverything so easy. So when we moved to Oregon we really didn't know if we could have such an effortless and ideal experience. I found Oregon Roads online and read all the reviews. We decided to call them to get a feel of what their service would provide. Joy Rose was exactly what we were looking for. She was professional and understood what what we wanted. Leasing from her went smoothly. We traded in our older vehicle and we got the exact car we wanted in the color we preferred and at the price that matched our budget. Flawless and terrific customer service. We highly recommend this company.

We've purchased 2 cars through Carey and the team at Oregon Roads and even considered selling one…read moreof our cars through them. Every experience has been so much better than any of the other places around town. While they don't have the service department or the huge lot of vehicles, the process with them is pressure-free and friendly. Also, you don't spend a whole day at the dealership if you buy from them, they know what they're doing and don't waste time going back and forth between buyer and manager or whatever it is the larger places do to drag things along. They also won't push you to buy something you don't need. Every time we've been there, they've waited awhile before approaching us, letting us look at vehicles without feeling like you're going to be accosted by a stereotypical salesperson as soon as you park on the lot. Also, if you're looking for something really specific, they do offer to do the searching for you and will get you the car you're looking for, if you can't find it here right away. I recommend Oregon Roads all the time!