They have been all I need for anything, beyond professional, I had 2 bikes there, and both times I…read morewas very pleased no need to look elsewhere! Bruce was the guy who help me! Aaron Neey

Absolutely the place I nave ever taken my bike. Complete professionals. Impeccable shop. Ed & Bruce…read moreare excellent, thorough & honest. I've had my bike for 22 years and I wish I had taken it there sooner! Larry

Have not bought a car from them since 2014 Bought a E400…read moreConvertible Great deal Gave me a great lease rate Nice people I did everything over the phone They delivered the car and took my old lease car back with them

The salesmen and staff are the embodiment of your stereotypical sales personnel. Behind their cheap…read moresuits and ties, they lie and deceive for a living. On 5/9/2025, I purchased a 2023 Mercedes AMG SL 43 from these con men at Mercedes Benz of North Olmstead. (MBNO). This car had 107 miles on it and was sold to me as the first private owner. On 7/18/2025 I returned the car to the service department with 1761 miles because I was experiencing a rubbing noise when turning the steering wheel and because of a popping and creaking sound when driving, turning and backing up. On 7/21/2025, I returned to this dealer to pick up my car. Service department records found loose strut bolts. Loose strut bolts are extremely dangerous and impact a vehicle's handling, breaking, and overall safety. It can also cause premature wear on other steering and suspension parts. I had a face to face meeting with service advisor Yahya and sales representative Doug regarding these concerns. I asked them to purchase the car back and make me whole. They refused and told me to take the matter up with Mercedes Benz USA. When I asked them to provide me with a loaner vehicle until the matter is resolved, they refused. I was forced to drive the car home and park it in my garage until Mercedes Benz USA determines what it wants to do. This process could take 3 - 6 weeks. Mercedes Benz of North Olmstead sold me a car that should never have left the assembly plant. They endangered my safety and the safety of others. 8/12/2025. Mercedes Benz USA called to inform me that "THEY WOULD NOT DO ANYTHING". 9/2/2025. I called to schedule an appointment because the steering column was making noise. When I purchased the car, Mercedes Benz of North Olmstead told me that if I ever needed to bring my car in for service, they would provide me with a loaner vehicle. What they failed to disclose is that loaner vehicles are not available for 2 weeks. Therefore my appointment is for 9/15/2025. 9/17/2025. MBNO informed me that they could not duplicate the problem. 9/18/2025. Same problem. I had to wait until 9/30/2025 to take the car back and have a loaner. 10/3/2025, MBNO calls me and said that they could not duplicate the problem. Service adviser Josh, told me to record the noise on my phone. 10/6/2025 I returned with the audio and video of the steering column making noise. I suggested to Josh and another useless Service Advisor named Stacy that we listen to the audio in a quiet place and not in the noisy service area. Neither Stacy or Josh would honor my request. I'm scheduled to return the car on 10/16/2025. They want to keep it for a week. I did exactly as Josh suggested and he dismissed my concerns 10/17/2025. Service Department records state that they "found a document" instructing them to remove the steering rack and pack it with grease. I've had to return the car for They also told me that the manufacturers warranty begins on the day it rolls of the assembly line. Since I purchased the car new, I should have a 4 year, 50,000 mi warranty. They lied to me and only gave me 2.5 years. I was pressured into buying a very expensive warranty on a NEW CAR. Today they want me to pay for services that should have been completed 8 months before I purchased the car. And I don't have a choice. They will void the warranty if I do not. I know this sounds unbelievable but it's true. The people that work here are absolutely despicable. BTW. In a good faith effort, I paid cash for this piece of junk. If you are thinking of purchasing a car at Mercedes Benz of North Olmstead, consider this review.

I've been buying motorcycles, atvs, side by sides, and parts from Kennedys for years. Great place,…read moregreat people!

We have been getting bikes, parts and gear through Kennedys for a few years and it has been a great…read moreexperience! I will always recommend people to shop there. Definitely better customer service and relationships than the big box stores !

I bought a 2026 Toyota Corolla LE from Salesperson Anthony J. Testa on July 7, 2026 at Victory…read moreToyota of Brook Park. I negotiated with him by email and with 3 other Toyota dealerships in Greater Cleveland. I chose Anthony's offer over the offers from the other Toyota dealerships because Anthony didn't resort to any types of high pressure sales tricks, like other Toyota dealerships used. My deal was reached fast and it was significantly below what other Toyota dealerships offered. Anthony was polite, professional, and made the new car purchasing experience easy and pleasant to go through. I recommend anyone thinking about buying a Toyota vehicle to deal with Anthony.

Buyer Beware... Do not go to this dealership they will knowingly sell you a vehicle that has…read moreproblems and tell you nothing. I purchased a car from them for $20,000 and was told the carfax was excellent and the car was a great car. It had an 182 point inspection but I was never given a copy of it and an oil change. 4 months later there was catastrophic engine and turbo failure that will cost over $23,000 to repair. The independent dealership stated they would have seen the sludge in the oil when they did the oil change. Nothing was said to us before the purchase. We now do not have car and they are refusing to help.

Steve and his staff really care about what they do. It's so hard to find a reliable vendor these…read moredays. I could not be happier with their company.

I asked steve to fix my bike. He took it in right away. If the parts didn't have to be ordered I'm…read moresure I would have gotten it back right away too. None of that 2 to 4 week wait to get the bike in. Quality workmanship. Very reasonable price

The service department saved me in a major way today…read more I pulled my camper down to this area and when I got here found the fuel filter was leaking diesel everywhere! I pulled into the service department late on a Friday afternoon of a holiday weekend, hoping they could save me. I had to drive about 2 1/2 hours home on Monday so I had to get this thing fixed. They were nice enough to squeeze me in even though I didn't have an appointment, their diesel tech got to it before too long and got it all fixed up and cleaned up. They had a nice waiting area too for me to sit in and relax while I waited. If you're in the area and you need your car or truck fixed you should definitely check this place out.

Lied to us. Told us to submit a credit application, although we had financing through Cap 1. We…read moresaid no thanks. They said it is a soft pull , won't impact credit report. They did a Hard Pull. Turds.

Awesome guy to talk with . Very honest and informative. Thank you for your help . I spent a good…read moreamount of time on the phone with him and most of all he was honest and up front . What else could you ask for .

Just dropped in on our way across country. Needed him to take a look at my transmission fluid. Told…read moreme to go right back to where I came from (Oregon) and basically told me I was stupid for buying my car. Wouldn't help me knowing that we were probably going to break down in the high heat.