My 2005 Honda Civic LX Special Edition, which I bought new, may be 21 years old, but I've taken…read moregood care of it. It is mechanically sound, it has only 26,800 miles on the odometer and its factory fire-engine-red paint looks to be unfaded. At age 90, I'm sure it will outlast me I had my first accident earlier this winter, and it was nasty. A chunk of ice left by a snowplow got trapped under my front bumper cover and split it six ways from Sunday. Attached pix show the BEFORE and AFTER left-side split--the right-side damage was twice as bad (sorry, the BEFORE pic won't upload). Two indie body shops would replace the bump cover and paint it for $1,000. As I drove to Oscar Auto Body for a third estimate, I pretty much figured it would come in with a $1K replacement, too. Owner Ramin Hakimi did, but then he suggested another way. He would weld the splits from the underside of the cover and brush-touch the paint. "You'll be able to see the tiny seam where the splits meet," he said,' but the casual observer won't notice any difference." Cost? $370. This plan's potential savings led me to show Ramin some surface damage to my rear bump cover, incurred some time ago when I backed into a brick wall too low to see. He'd take care of this cosmetic damage for $89 (Collision Bonilla wanted $700!). Attached pix shows AFTER. I chose to have both front and rear ends done, and I couldn't be happier with the work done, including the paint match. My choice made Ramin happy, too, because as an environmentalist he hates having to trash big pieces of fiberglass (his shop was one of the first in the city to transition to water-based or low-volatile organic compound (low-VOC) paint). I went to a family gathering last Sunday. I pulled into the driveway behind my brother, a perfectionist mechanical engineer. Walking over to my Civic, he said, "I see you decided to pop for a new bumper cover." Nuff said. Finally, I want to say that I wholeheartedly agree with the many online reviewers who found Ramin extraordinary. He is forthright and will give you his undivided personal attention as well as a more-than-fair price. He did not patronize me as so often happens with women drivers or discount my input because of my advanced age. We all want an honest estimator, and Ramin Hakimi is IT. Re photos, unfortunately I don't have Before pix of right front damage, which had worse bump cover splits than left front. No Before pix of rear either.

As a single woman, it can be nerve wracking for me to go to a body shop but at Oscar Auto Body I…read morefelt really comfortable and respected. I had a really bad scratch on my door and they repainted it so it looks brand new. The color match is perfect and you can't tell there was ever a problem. They also let me confirm the work being done and the price via email which also helped me feel more secure. Thanks so much for your great work and excellent customer service!

DO NOT GO HERE RUN IN ANY OTHER DIRECTION…read moreafter scheduling originally a service at my home, they canceled because of the weather and I had to drive to their horrible office. First of all, I had to get this done in the AM to be able to get done other things. I was not prepared to LEAVE my home when they called saying I had to come in instead of a home service so I had not eaten anything and could only grab a protein drink and get on the road. In the video they send "please prepare for your appointment" it says this is a 30 to 60 minute JOB INCLUDING SETTING OF THE GLUE. THIS TOOK over 2.5 HOURS! I was livid. I would have ubered home and back if I had known or had someone pick me up?! Let alone all the glass shards all over my dash and MISSING ANTENNA THEY HAVE TO REPLACE. This place was disgusting in the waiting room and it was early AM. Do they ever clean it? Did we not just have a pandemic? Uncomfortable armed chairs provided terrible positioning to relax or do my morning stretches. Sun shining in on gross beige walls and now grey salt covered floors. Bathroom was out of date too but at least seemed clean and not many ladies on site to use it anyways. Just avoid this location at all costs. If they are assigned to you, cancel your appointment and go to another location or a different shop. UPDATE ONE THEY CAME OUT WITH NO ANTENNA SAYING THEY THOUGHT MINE JUST NEEDED TO BE SCREWED BACK ON? how incompetent are these people. Your reply is BS. "service at no cost" the cost is my time for a 4 hour window to be AVAILABLE TO FIX UR MISTAKES

I scheduled my appointment 1 week prior. The day before my appointment, i received a phone call…read morestating that i will need to be re-scheduled to a different location. No not acceptable, I called twice to confirm my appointment prior and everything seems to be settled.

The team at LeMettry's is great! We brought our vehicle here for repair after a collision 3+ years…read moreago. One of the sensor panels they replaced just started to come loose recently. We stopped in to get an estimate today, but Greg and his team just fixed the panel in 10 minutes at no additional charge.

Brought in my car after an unsecured dumpster rolled into the side of it and their manager Greg did…read morea great job cleaning it up and taking care of the dents, looks brand new!

Glasstastic and Dan the owner are THE BEST!! Always great customer service and topnotch work!! I…read moream a client and as an insurance agent I trust them to do a great job for my clients too!

Dan was super friendly and fixed my window quickly for a VERY reasonable price. These guys will be…read moremy first and only source for glass repair in the future. Very impressed. Thanks a bunch Glasstastic!

In Minneapolis from out of town for work, someone broke into my van shattering drivers side window…read more Safelite said 2 days for an appointment , Chevy dealer said a week. Called All Glass and they got me right in. Job was complete 2 hours later , at $200 less than the Safelite quote! Thanks to Kelly , Michelle and Logan for exceptional customer service ! They got me back on the road , and back to work immediately , turning a bad experience into a great one. Highly recommend All Glass!

Pretty damn good job. keep up the great work. They let me…read moreknow there was an opening ahead of schedule

Mark from Clear Choice Glass was fantastic. Great communication. Arrived on time - was quick and…read moreefficient. Quotes from other companies were much more - they were a great value. Other firms were not able to make the repair for several days. Clear Choice came out same day we called!

Wonderful experience! Got two cars done in less than 2 hours. The best showmanship of quality is…read morewhen the technician saw an issue with the class he was about to install. "Im sorry but I need to get a replacement....". Could have easily brushed it off to get home. Went thru the standardizing with the newer Subaru class and explained all that was involved. Very professional and Very very pleased. Thank you,

It was one of those really nice Friday afternoons when suddenly a semi in front of me kicked up a…read morerock and made this tiny tiny hole....no big deal right? Well it grew into a 16 inch crack within 24 hours. I opened a claim with my insurance assuming I had no deductible glass coverage. Apparently I don't. My deductible was higher than the cost of glass....so off I went to start shopping. I was able to get 1 online quote from another company that seemed pretty reasonable based on what the insurance company told me. Then I decided I could find out more shopping on Yelp. I work evenings and nights so I was very grateful to be able to work with a customer service rep over email. Mary was always very responsive to my questions and scheduling an appointment. She gave me a quote that was nearly $100 less than all the other quotes and they would be able to come to me for service. The technician assigned to me was John. He is a customer service dream! Kind, genuine and communicated all the information in a very easily understandable fashion. My garage has a low clearance and he took extra care to make sure that his vehicle would not cause any damage. It seems like an obvious thing, however, there are some really heavy damage on our garage doors because people don't take the extra time to see if they really fit. The whole thing from the time he called to tell me he was on the way to the end was 45 minutes. The glass is great (actually shows now how dirty the rest of my car is...). I had all the "dos and don'ts" post installation. They took my credit card and was processed at the beginning of the job. I would gladly and highly recommend Glass Today. Ignore the 1-star guy. Mary follow up after the job was complete to make sure my experience was good. All-in-all, it's just how customer service should be!!

They were scheduled for service, I updated my address and confirmed with dispatch twice. Technician…read morestill went to original address. When I informed him where I was, still went to wrong address.

My insurance company referred me to Gerber collision and I have to say I've never had a better…read moreexperience with car repairs. EVER. Larry was handling my claim and he checked in with me twice a week just to let me know what was going on. He made it clear any question I had, no matter what it was, he was right there to answer it. He answered the phone every time I called, with the exception of one time and he called me back within 10 minutes. He was honest and genuine and made me feel like he had me and my vehicle at the top of his priority list. When my vehicle was fixed, I went to pick it up and he came out to meet me to point everything out. There were several things not involved in my claim that he pointed out and told me he tried to fix them but couldn't within the scope of the job. He gave me advice on how best to get them fixed and who to call and told me to let him know what they said. When I got in my car and was going to drive away, I noticed when I turned the heater on, it made a really weird whistling noise. I called him and said do you know what this could be? He said hang on, I'll be right out let's go for a drive. He came out and drove around with me, turning things on and off and said I don't know what that could be but go to your dealer and have them check it out then call me and let me know. It turns out that it was just probably cold because the noise went away, but the fact that he went above and beyond the call of duty was really impressive. I couldn't be more pleased with the service I received and highly recommend them.

From the owner: Minimal Disruption To Your Life. A Dedication To Outstanding Customer Service. Flawless Repair…read moreQuality - Guaranteed For A Lifetime (for as long as you own your vehicle). At every Gerber location our helpful collision pros can handle every detail of your repair and strive to get you back on the road as quickly as possible, confident your car looks and performs like it did before the accident. One of the fastest cycle times in the industry means you get your car back sooner! We'll deal with the headaches of insurance paperwork processing. We'll arrange for a rental vehicle to be ready when you drop off your vehicle for repair. Our twice-weekly update phone calls ensure that you'll always know exactly what's going on with your vehicle. If you prefer email or text, we'll provide your updates that way. Interest Free Financing Options: Need your vehicle fixed now but don't have the money available to pay for repairs? Gerber can help by offering 6 month interest free financing. Collision Repair: Services include auto body & bumper repair, scratch & dent removal, frame straightening, paint repair, & paintless dent removal. Our skilled technicians repair all vehicle models and all repairs include a Nationwide Lifetime Warranty. With over 80 years of experience, we are your full service auto body shop. Auto Glass Repair/Windshield Replacement: Our services include windshield replacement, chip and crack repair. Mobile service is provided at no charge.

Safelite provided professional, efficient, and timely service. Scheduling was easy through their…read moreonline system, and the entire process was smooth. Highly recommend!

I had my windshield replaced, and the experience was excellent. Scheduling was easy I just did it…read moreonline. They also confirm your services through text. The staff was very friendly and gave clear instructions of where to leave our car to be serviced. I just went to the nearby shops while I waited. It was actually completed faster than expected. Everything was done perfectly. It was covered by my insurance and payment was a very easy process. Doesn't get any better than free. I recommend it.