They repaired my washer and I was upset because it started leaking again…read more They came out to look at it again and it turns out it was my issue as I have a lab and when washing, dog hair was breaking to door seal which made it leak. My bad! Thanks again for coming out and identifying the issue at no charge.

Very unreliable when came for repair waited 3.5 hours after our appointment time to let me know…read morethey didn't have the part second scheduled appointment time 2 hours late we had prior engagement couldn't get fixed was then told there time is more important then mine.

Vitalii from Bold & Short Repair replied within minutes of messaging him for repair services on a…read morelate Saturday afternoon. I described my issue with my freezer (loud buzzing sound when the motor comes on) and he was able to schedule a technician to come by on Monday afternoon to work around my schedule. The technician, Vasyl, texted me when he was on his way and arrived promptly as scheduled. He was able to quickly diagnose the issue (ice build up that was hitting the freezer fan when it turns on). To repair, I needed to move all the food items out of the freezer and into coolers, and Vasyl was able to quickly repair the issue by manually defrosting the ice build up using a commercial steamer tool. He inspected the fan and it was still operating normally and no buzzing, so it did not need to be replaced. He was able to diagnose the issue and finish the work within one hour of arrival. The repair price was reasonable and the inspection fee was waived since I went ahead with the repair. Vasyl also answered my questions about how to prevent this from happening again and also some recommendations on future fridges when it is time to replace mine. Vasyl was very friendly, professional, and courteous. Thank you Vitalii and Vasyl for fixing my fridge on such short notice. My family really appreciates the quick turnaround, fast diagnosis and repair, your transparency on the issue, and not recommending any unnecessary replacement parts. You saved us money from buying a whole new fridge!

Were so easy to work with! Very easy to schedule, and confirmed with a phone call when they were on…read moretheir way. He was able to easily diagnose the issue, had the part, and had my dryer repaired within 30 minutes. Very happy with their work!

My washer decided to totally stop mid-cycle. It would not power on and the door was locked with wet…read moreclothes inside. Basic troubleshooting was no help, so I searched for a professional to help get my washing machine repaired and working again. I called and they had availability to come out the next day. I am so happy I called! They were on time and very professional. They had excellent communication and were clear about cost. The service was exceptional and they got my washing machine working quickly. I am very thankful for their help and I will definitely keep their contact for any future help with appliance repair.

Great service. Arrived next day and were able to fix my dryer. Would highly recommend.read more

I had a great experience with this technician. He came out and helped finish installing my Samsung…read moregas stove and made sure everything was done right. He had the proper tools to check for gas leaks, which gave me a lot of confidence in the safety of the install. Professional, knowledgeable, and easy to work with. I'll definitely be calling him again for appliance repair in the future.

He showed up on time, and was able to let me know quickly what was wrong! He was great at…read moreexplaining things and didn't push me for more expensive options!

I initiated a request for the repair of a stove burner element. Our stove had a non-functional…read moreburner element, and through our home warranty (AHS), we scheduled a repair with RPS. Cameron from RPS was courteous, prompt, and meticulous in replacing the stove burner element. The cost was solely the home warranty service charge, which provided excellent value.

great communication and a great person to fix our issue. I…read morehave just referred a friend to this company.

They were able to have a later appointment window 6-8 pm. Leo was quick and able to diagnose the…read moreissue and at least able to provide a quick fix.

My dishwasher would not drain properly and was showing an error code. It turned out that it was…read morenot draining through the disposal like most DWs do. This was explained to me by the tech, and he originally thought we would need a plumber. Instead we decided to route a new hole through my cabinets to the disposal and by-pass the issue. It was great that Igor was willing to do this and get creative with a better solution. Solid company, and they work hard to get a solution to your problem. Would recommend and would use them again.

Jeff and his crew removed our old (rodent infested) refrigerator, range, washer and dryer, worked…read morearound our exterminator, and installed new appliances with an absolute minimum of muss, fuss and bother. A consummate professional and a nice guy to boot, he had some great recommendations about how to get the new appliances set up. The bottom line was entirely reasonable. We are very happy.

Jeff did a phenomenal job at taking out my appliances. I found Jeff on yelp but was slightly…read morenervous with only 5 reviews albeit glowing reviews. (BTW he has many more glowing reviews on other reputable review sites - including one that begins with G and rhymes with doogle). Anyhow, Jeff is legit. He is professional, communicates clearly ahead of time and arrives on time. He stuck to his price quote - no surprises. Very happy with the job!

I would go with someone else, we got scammed for re connecting a drier vent and the repair to the…read morewasher would cost as much as a new appliance. Pretty disappointed!

Mr Appliance gave me a two hour window for my repair. It is 8 hours later, they never came, never…read morecalled, and the chat on their website only tells me to call tomorrow and make an appointment. I had an appointment, but they didn't even have the courtesy to call to let me know they couldn't make it. This is the worst customer service that I have ever seen.

This business might be a scam. They have come out to fix our refrigerator twice - and no complaints…read morethere. But - the same problem persisted weeks after the second fix. I tried calling - left a message. Again, left a message. Left another. Then my wife. Then me again. No call back. So - I was frustrated and scheduled an appointment. I didn't get any confirmation, so I called again and got the answering machine. I called back from a 503 number and low and behold, I finally talk to someone. They said that I have an appointment (tomorrow at 1PM). I saw something like - 'I must have missed the confirmation message' but there was none. The next day transpires and it is a no-call no-show. It is the absolute worst customer service I have ever had. I left a final message saying it seems like you are screening your calls and not responding to me for what I can only think is you don't want to have to fix the repair you made that did t work. Then my wife started calling again and again... got someone that said they would 'transfer her to accounting' -- HAHA! There is no 'accounting department' - what a scam. I just can't believe you were just so bad at every aspect and interaction. All the calls, the messages unreturned, no confirmation for the visit, the no-call no-show, how easy it was to get a hold of you from a different 503 number, and then the lie about the accounting department. How are you even in business?

Wholeheartedly recommend! My 10 year old Samsung dryer suddenly stopped working. Was able to…read moreschedule online in a couple of minutes, and they came within 2 days. Quick diagnosis (broken belt), quick repair and reasonable price (total after tax $300.00). New machine would have been $900.00. 5 year warranty on the job. Nice guys, tidy, vacuumed everything up, gave me advice on how to avoid repairs with my washing machine too. In and out in no time. They also repaired my gas stove a couple of years ago with no fuss. Thanks much!