I give 5 stars to the doctor Michelle Throp, she was very nice and honest. But for the office I…read moregive 3 stars. One of the staff turned away a patient because he wouldn't pull his mask up over his nose. He told her I can't breathe and was elderly. The lady was so mean and rude to him, it's was really hard to watch. They are low staffed on doctors and the appointments are weeks to months out. For a major medical company in Placerville like Marshall medical. The prices are really high compared to other places like Costco, ect.

This is a review for Robert Chase, MD. I saw him yesterday. From the start of the visit with the…read morefolks at the front desk to the initial intake by the medical assistant to the very kind and thorough evaluation by Dr. Chase I was really happily surprised at the consistent professional and kind presence in the office. Dr. Chase was cordial, relaxed, organized in his thinking and sharing of medical information with me, considerate of my questions and unhurried. He gave me a thorough evaluation and recommended I be seen by another specialist and he offered to set up the referral. He also washed his hands when he came in, a practice so many doctors and medical staff have given up when they started using gloves. I wish all my medical contacts could be like this one. Thank you. Patty Caramagno

I was able to get my broken hearing aid repaired and set to cover my hearing loss!…read moreKeep up the great service!

I highly recommend The Hearing Aid Center. David knew exactly what I needed, provided me with just…read morethe right information at each appointment without overwhelming me, and helped me with additional tips for my phone. On my second visit after I received my hearing aids, David gave me two additional programs, again with just enough information for me to feel comfortable using them. He and Kathy are efficient, cordial, and skilled, and the hearing aid David recommended was reasonably priced and just what I needed.

Well I had my first appointment with them. I failed my hearing test. I was so impressed. Jasmeen…read moreSahota AuD did my hearing test and I was diagnosed with Tinnitus. Jasmeen spent time to explain everything to me and what she felt would help me the best. Such a comfortable atmosphere.. the office is immaculate and everyone if friendly. Highly recommend.

They provide great service, from answering the phones and getting your aids to helping with…read morebilling. Today I had to contact three businesses for billing issues. The other two places failed but Linda at Gold Country went over and beyond to contact my insurance and discover what the issue was. Nice to have a place you can trust.

Great place and awesome staff! Seems like they changed the reception desk employee. Good choice…read more And now a carrier of Phonak!!! Greg and his son offer excellent service!

From the owner: Our professionals use the latest technology to perform pure-tone air testing, bone conduction…read moretesting, and speech testing in order to properly identify which sounds and frequencies you can hear.

**Custom Ear Plug/Protection Appointment Review**…read more I just had my custom ear protection fitting and wanted to share my exceptional experience. My partner initially had this appointment himself and recommended them to me because of the staff, their service level and location. The building is clean, well decorated, and and in a beautiful location. The staff were extraordinarily kind and attentive throughout the entire process. What impressed me the most was their genuine helpfulness and supportive approach - they took the time to answer all my questions, ensure I was comfortable and gave us great personal attention during our time. Even though my appointment ran over the scheduled time, the staff remained patient and thorough, never making me feel rushed. They truly went above and beyond to ensure everything possible was done during my visit to get the perfect fit, and to ensure I was comfortable. The level of care and professionalism I experienced was outstanding. Thank you for going above and beyond. I personally want to thank Dr McWilliams and Dr Barragan for their amazing service and professionalism. I would recommend this service to anyone.

I want to update my review. Dr. Kirsten McWilliams reached out to me, there was an issue with the…read moreemails. I met with her today, she is VERY helpful and knows everything about hearing. She explained everything to me and even let me know I can email her back with any questions too. Love the atmosphere there, almost a Victorian feel too I recommend The Hearing Solution to everyone. Thank you so much Kristen and the staff! Rob Lerman

Very receptive to your needs. Always prompt response from his office. He is professional and…read morecourteous.

Hmm, well I've posted a review a few weeks ago with lots of details, so hope it took as the at…read morereview still stands. They are amazing, kind and professional. Highly recommend them for all your hearing needs.

About 7 years ago my Mom was fitted with her first pair of hearing aids from a hearing aid center…read morein Roseville, CA. Unfortunately, those hearing aids never meet her needs as they didn't work well, were very difficult to maintain and nearly impossible to change the batteries. At some point she had gave up on them and stopped wearing them. in late December of 2023 we were referred to Imagine Hearing Solutions through an insurance provider. I scheduled my Mom's first appointment for a hearing test for mid January. Janene (a licensed audiologist) was very friendly yet professional and made my Mom feel totally comfortable. She was very thorough in asking lots of questions and then explaining all the options to my Mom and why she did not have success with her previous hearing aids. My Mom selected her new hearing aids and had impressions taken for her new hearing aids. She was very excited about the potential of finally being able to have improved hearing. We were notified about 2 weeks after her first appointment that her new hearing aids had arrived. I contacted Janene and we had her new hearing aids fitted on February 5th. Once again, Janene was very thorough in explaining how to use the new hearing aids: from inserting, charging, cleaning, using the phone app to select the different filters, and answering any questions my Mom had. Since then Mom has had 2 additional follow up appointments and Janene has gone above and beyond addressing any concerns and insuring she is having the best possible experience with her new hearing aids. I encourage anyone that has hearing difficulties to make an appointment with Janene at Imagine Hearing for a hearing test. She will take great care of you and provide you an honest assessment of what can be accomplished with today's hearing aids.

So happy with my experience with Imagine Hearing Solutions. I was having such a hard time hearing I…read moreknew I needed hearing aids but I didn't know where to start. I saw Janine, the audiologist, and she was fantastic! She helped me pick out the best aids for my hearing loss. When they arrived she fine tuned them to meet my needs. I've heard horror stories of people getting hearing aids and hardly wearing them. I got mine and loved them the first day! It is great to be able to hear again! Highly recommend if you like first rate service.