**Custom Ear Plug/Protection Appointment Review** I just had my custom ear protection fitting and wanted to share my exceptional experience. My partner initially had this appointment himself and recommended them to me because of the staff, their service level and location. The building is clean, well decorated, and and in a beautiful location. The staff were extraordinarily kind and attentive throughout the entire process. What impressed me the most was their genuine helpfulness and supportive approach - they took the time to answer all my questions, ensure I was comfortable and gave us great personal attention during our time. Even though my appointment ran over the scheduled time, the staff remained patient and thorough, never making me feel rushed. They truly went above and beyond to ensure everything possible was done during my visit to get the perfect fit, and to ensure I was comfortable. The level of care and professionalism I experienced was outstanding. Thank you for going above and beyond. I personally want to thank Dr McWilliams and Dr Barragan for their amazing service and professionalism. I would recommend this service to anyone. read more

I want to update my review. Dr. Kirsten McWilliams reached out to me, there was an issue with the emails. I met with her today, she is VERY helpful and knows everything about hearing. She explained everything to me and even let me know I can email her back with any questions too. Love the atmosphere there, almost a Victorian feel too I recommend The Hearing Solution to everyone. Thank you so much Kristen and the staff! Rob Lerman read more

To start, the customer service could not have been better! ***** 5 stars. It was all new to me but, missing out on conversations especially at restaurants and I got tired of saying what..Because the customer service is so good they walked me through the process of getting these hearing aids..there was trial applications and then went back a couple times for help after I acquired them (free). 6mo. Went back and got adjustments..I guess the best part is, besides working great the company is there, in person for questions, fittings etc..if I had bought aids on line I doubt I would still be wearing them read more

As a user of both a BTE hearing aid and a cochlear implant I want to let anyone with issues with either type of hearing device know that The Hearing Solution can and will do everything possible to improve your hearing with care and consideration. Dr. McWilliams helped me with an upgrade to my hearing aid, and Dr. Bellotti got me through all of the hoops I had to jump through to get my CI processor upgrade. My hearing is noticeably better, my comprehension of speech is much improved and even my life is better for being able to communicate well enough to socialize, catch joke punchlines, and listen to music that had been a challenge for decades. I'm very happy with the results and I recommend The Hearing Solution to anyone who wants to improve their hearing and enjoy life to a much greater extent. Thank you The Hearing Solution - I'm so glad you've become my go-to hearing solution. read more

I typically don't write a lot of reviews, but this place is wonderful! The staff is very friendly & attentive. I got my first hearing aids here, and Elizabeth took all them time needed to explain, and make me feel comfortable. I have since had more family members come, and they have had the same experience. I would have no problem referring anyone . read more

Once again, at my yearly visit, Dr. Kristin was sooo amazing. She is a true expert! I'm so happy with my hearing aids!

I had trepidations about getting hearing aids but after a visit with Dr. Kirsten McWilliams all my concerns were addressed and put aside. The staff is professional and very friendly. Kirsten is very professional yet creates a strong, warm personal connection. She listens to you about your hearing challenges and works with you to find a solution that is appropriate for you. I have made multiple visits to fine tune my hearing aids and for follow up visits. I am a thoroughly satisfied client and sincerely recommend The Hearing Solution. read more

This place is awesome! I've used hearing aids most of my life due to otosclerosis. I needed a new pair and I went to The Hearing Solution for a second opinion after visiting another provider whose test results I questioned. Elizabeth - an audiologist, which means she has much more knowledge and training than a licensed hearing aid dispenser - had a totally different opinion based on her test results. It turns out I am literally going deaf, and will need a cochlear implant in just a couple years. I was astonished. A visit to an ear nose and throat Dr. at UC Davis confirmed her findings. They also allowed me to try 2 different manufacturers (Phonak and Oticon) to demo them before purchasing a pair. I am now using two powerful new Phonak hearing aids I'm very pleased with. The quality of care, professionalism and expertise I received was excellent. I highly recommend The Hearing Solution for your hearing needs and care. read more

Hearing health is very important even if you don't think you have a hearing problem. It is a good idea to take a hearing test and monitor for hearing loss over time and if needed of course, to be fitted for hearing aids. The best place to do that in Sacramento is The Hearing Solution. The service and attention to detail by The Hearing Solution is beyond compare. Elizabeth is a wonderful doctor and she really knows her stuff. She is passionate about her job and it shows. Thank goodness for people like her, otherwise I would be still living in silent isolation like I have for many years before I got my wonderful hearing aids. If you feel you may have a hearing issue or even if you don't, make an appointment today for The Hearing Solution and experience another important way to take care of your health. Thank you to Elizabeth and the Hearing Solution crew! read more

You might expect a glowing review about the service they provide. BUT, they really are great. Dr. McWilliams is very attentive and is diligent in her efforts to find the right device to help improve your hearing. The service does not stop after a purchase - she and her staff make sure your device is properly adjusted. I do happily recommend The Hearing Solution. read more

I was referred to The Hearing Solutions (THS) by a family member. I have had experience with several other companies in the past due to my parents need for hearing aids. I can say that the professionalism and service I received at THS was superior to what I have experienced in the past. The followup and care that I have received since receiving my hearing aid has been great. I highly recommend THS. read more

I went in today for a consultation regarding symptoms i've been having after a horrible double ear infection. I can't tell you how comfortable Dr. Barragan made me. She explained my audio test, did a couple of tests in office as well, and explained to me what to expect with my situation. She made me feel so calm and so comfortable and was very nice to me. The ambience here at their new location is welcoming and the office staff was welcoming as well. I will definitely be going here in the future, and I recommend this business to anyone!!!!! read more

Elizabeth was a sweetheart. She smiled a lot, which i like, and very good personality. She was very complete and compared to the hearing center i had in Auburn, I'm glad I went there. She saved me about $6k for new hearing aids by just reprogramming my old ones. I didn't know I was that deaf with my old nearing aids. I'm glad I went. The only drawback I see is going to their office at 4:45, the traffic can be quit busy. I would recommend this office any time. read more

I was there 10 years ago and i still contact them they helped me with my tinitus i cant write enough here but i couldnt sleep for a month until i got my hearing aids over there and i slept like a baby for a week , very professional and honest team i highly recommend them read more

I've been working with Elizabeth for a few months now. She is so professional, kind, and you can tell she really knows what she's talking about. At the first appointment she really took the time to explain my hearing loss to me and my husband. As a new wearer of hearing aids, the process was overwhelming- but not with Elizabeth's help. She took the time to find the right hearing aids for me (and even let me try several different brands). I am now hearing everything I had been missing for years. I can't recommend Elizabeth and The Hearing Solution enough! read more

We found this business on Yelp, and they were above and beyond the best!! Our Audiologist Kirsten McWilliams was so helpful with deciding which hearing aid to purchase. My husband was able to try a few different types, and it was easy to decide because we actually were able to take them home! She was so knowledgeable about how hearing loss affects your brain. We feel we not only gained hearing back, but we made a friend! Thank you Kristen! read more

Your company is the only vendor that medicare uses yet only one product is available without paying more than the allowance provided by the supplement to medicare. This is just one more example of the medical insurances systemic abuse of seniors. I pay over and above the outagous cost of medicare to get extra needed benifits like hearing coverage and then have one choice of product covered. The advertising done by the insurance company's that get rich off the backs of the elderly is misleading at best, close to criminal. How this system ever got to this point is beyond comprehension. read more

This is a very nice and friendly office. The staff and doctors are professional, knowledgeable and efficient.

I can't say enough good things about The Hearing Solution! Everyone there is warm, welcoming and professional. Dr. Kirsten McWilliams is an excellent communicator and her kindness and empathy immediately put me at ease. I will be forever grateful for her advice, expertise, patience and support. Every interaction I have had with her is friendly and positive. She consistently follows up with me to see how my hearing aids are working out. She is a perfectionist and I highly recommend her. If you are struggling with hearing loss, reach out to them and you'll be glad you did! read more

Dr. McWilliams and the entire staff at The Hearing Solution are so kind, thorough, and knowledgeable when it comes to providing hearing care. My grandmother and I have been coming here for seven years now and they continually go above and beyond. There were many occasions that her paratransit bus did not show up to pick my grandmother up and they gave her rides home. My grandmother would be so lost in life without The Hearing Solution. Because of them she is able to participate at family gatherings and I get to hear more of her stories. read more

I really like this place. The ladies are very friendly and professional in everything they do regarding the hearing aids. My Mom has been coming here for many years and will not go anywhere else. I would recommend this office for all hearing aids and information on hearing aids that you can use. read more

They really understand the needs of people with hearing issues and answered most questions I had before I asked them. Lovely, friendly, generous, professionals! A great experience! read more

Great service! I had my ear protection rush ordered and they did the molds and had the final product back to me in less than a week!

Feeling concerned about your hearing or need for hearing devices. This is the place to go. I heard about this office from many friends and when I needed help with a hearing loss, it is the first place I called for an appointment. From that first phone call with Denise, I knew that this was the right place to go. Denise was friendly, patient and I had my appointment as needed. Walking into an office, that is so beautifully appointed and clean, was like entering someone's home. Coffee and cookies available if you had to wait. Not the case with me, I was immediately taken to an exam room. Handled with care and dignity, I was able to overcome my concern for using hearing aids while being assured and fully educated about care and use of the product. The staff of this office is a pleasure to work with at every turn. Calling to set up appointments, solving problems and being there immediately should you have a problem, it will be the best experience you can have in this field. Honest, thorough, never a rush or overselling. See for yourself at this fine establishment. read more

I went to the Hearing Solution on the recommendation of a friend who had been impaired since her teens. This was after I had purchased an aid at a warehouse hearing center which did not deliver a solution for me. I met with Kirsten McWilliams who first, is very knowledgable and professional and in addition, is cheerful, positive and patient. She is a delightful individual and is focused on solving the challenge of hearing impairment. After extensive testing and two months of cost free trials of various aids we agreed on the best option. The follow up and polishing of the details has been immediately addressed and resolved. Her assistant Tanner is of the same cloth-cheerful, positive, knowledgable and like her, doesn't know the word "no". I admire the entire culture of The Hearing Solution which makes this my recommended place to start! There is no competition. read more

My 88 year old mother, "Mama Maria" thought she was TOO YOUNG for a Hearing Aid. She was referred to "The Hearing Solution" and when she had her hearing tested by Dr Julia Tanner...mom thought she "passed with "flying colors". Actually, she mis-heard approx 25% of the words. The office was decorated beautifully in nautical ways, and there were refreshments including coffee and cookies...etc which made mom stay and listen to Dr Tanner's recommendations...nearly invisible device, which mom refers to as a "hearing booster" (rather than "hearing aid"). Will definitely recommend Dr Tanner and"The Hearing Solution" to anyone who needs help with hearing! read more

Great service and friendly staff. I had a thorough hearing test and Dr spent time explaining results. Highly recommend them.

Dr. McWilliams is a phenomenal audiologist with excellent bedside manner. I have taken my father to many audiologists in the Sacramento area and her professionalism/care is beyond what we have experienced. She took the time to thoroughly explain my fathers hearing loss and tinnitus. My father was very hesitant about hearing aids but thanks to Dr. McWilliams he won't leave the house without them! read more

My mom needed a new hearing aid during a time she was displaced due to fires. Dr. Kirsten McWilliams made time to see my mom and was SO kind and knowledgeable. She helped me learn and understand more about my mom's hearing problems and was so caring and patient during a long initial meeting. She rushed ear molds for my mom's new hearing aids and when they came in made sure that everything was working perfectly. My mom hasn't heard this well in years. I cannot recommend Dr. McWilliams enough! It was a wonderful experience for my family and we're very grateful. read more

I bought my hearing aids here. They are awesome. Very professional,kind and understand your needs. I recommend anyone who even thinks they might have hearing loss. To go and at least get checked. Hearing is a big part of life . And when you are not hearing right you miss out. I love this place! read more

These people are truly wonderful. Of course they have all the current hearing aid options, but their customer service is what sets them apart. My husband has Alzheimer's in addition to being severely hearing impaired. He forgets to gently remove his aids, yanks them out & pulls the device apart. We have gone in over a dozen times this year to get repairs, adjustments, etc and they are always so nice, patient and caring towards him. Can't recommend highly enough! read more

Dr. Tanner and her entire staff are completely dedicated to making your experience great. And the services are built on excellent technology and hearing devices. I had a less than satisfactory outcome from my first attempt to improve my hearing at Costco. A lot less expensive, but not much improvement there. After my initial testing, at Hearing Solutions, I was provided several options, at various price points, to improve my hearing, and Dr. Tanner worked with me on an ongoing basis to continuosly improve the fine tuning of my devices until I am now hearing like I did thirty years ago. I am truly delighted by the results. Not cheap, but still a great value when you consider how important hearing is in terms of quality of life. I can't recommend Hearing Solutions any more positively. read more

My experience at The Hearing Solution was a revelation. I had tried Costco and the major HMO in Sacramento but never felt that the solutions they offered were sufficient. The difference at the Hearing Solution was so much better, it was as if I was getting help on a different continent, where fitting hearing aids in the best possible way was a top priority. Every part of the experience was superior. The introduction to the process, the education, the testing, the explanations, the extraordinary patience and the continuing refinement of the fitting process and adjustments were superb. I am a very detailed person with little tolerance for "average", If you are as demanding as I am, you will be very pleased with your experience. read more

As usual, I've always had great great service with The Hearing Solution, the staff is always very friendly helpful. Julia has been my audiologist for all my hearing aids. She's very helpful and has always attended to my hearing aid needs. I highly recommend this company for your hearing needs. read more

Simply put, Julia is the best. She takes great interest in making sure that my hearing aid(s) are the best for my hearing condition and that they are properly adjusted and serviced. I recently had need for repairs to my aids. I took them to her office on a Monday morning, and they were ready to be picked up by mid-day that Wednesday. I don't know how they do it, as the aids needs to be shipped off to a repair station, but this is the second time I've had that kind of great service. Don't settle for anything less than the best if you need assistance with your hearing. read more

An excellent experience from before the initial appointment through my first 3 months of hearing aid usage. Warm, friendly, and highly professional. They were recommended to me and I highly recommend The Hearing Solution. read more

I've been extremely pleased with The Hearing Solution for my mom's hearing needs. Friendly staff, always prompt and very kind and patient. I highly recommend Julia Tanner and her team! read more

Julia and the entire staff we very friendly and professional. Julia asked very detailed and specific questions about my hearing and exhibited a genuine concern for my health. I would highly recommend her office!! read more

Dr. McWilliams was phenomenal! Her passion to help people and serve their best interest is evident throughout the appointment. She was incredibly friendly, walked me through all the tests, and took the time to explain the results and answer all of my questions. It is so nice when you come across medical professionals invested in your wellness. I highly recommend The Hearing Solution. read more

The entire staff including Julia and Grant are wonderful. Everyone is amazingly helpful and encouraging. I felt more like a family member than a patient. It's refreshing to be greeted and treated by everyone there with such caring, courteous, and respectful way. The most competent team of audiology doctors and staff I have ever encountered read more