Very friendly people who helped my husband to hear again. They truly cared about him and…read moreunderstood his problems.

My MIL and I went to Heidi for hearing aids and we were well taken care of by her and Rachel. They…read morewere patient, relational and generous with their time. I am a first-time wearer and had a few glitches; my MIL was a bit of a challenge...but Heidi helped both of us until we were satisfied. And did I mention the cost savings? At least $600 for me with better guarantees and twice that for my MIL! HEAR HEAR!!

Bring money if you need your hearing aids repaired. The cost to replace one wire on my Widex Evoke…read morehearing aid was $150. Then they charged $70 for the office visit too. Too expensive for the service. Not coming back

Very bad experience with this company. They seem to be more about the money than actually helping…read morepeople. My wife was in need of getting updated hearing aids quickly since her older ones were performing poorly. They say they have a "Low-Income" program and require you to send tons of paperwork as proof, which we did. It took us over two hours to gather, scan and e-mail everything they requested. After close to two months of waiting their story changed and she was told it could take up to 6 MONTHS to get hearing aids on their "Low Income" program. While in the process of waiting for their "Low Income" program, they were of course pushing their $4,000 hearing aids with Financing. They weren't even able to fix the old hearing aids so we have to go to a more accommodating company. They shouldn't offer a "Low Income" program if people have to wait up to 6 MONTHS for urgently needed hearing aids. It just seems like a big bait and switch operation...

The ladies at check-in were very kind. My hearing test went fine. However, the doctor I saw…read moreafterward left me feeling discouraged. I had every reason to believe I had an issue with ear fluid. My regular doctor told me they saw fluid in my ear. I was also sometimes hearing what sounded like fluid sloshing around in my ear when I walked. This doctor seemed annoyed while explaining to me that there was actually no sign of fluid. They also seemed to feel like they had to keep emphasizing that fact as if I was in the wrong. This doctor did not leave me feeling like I could keep coming back for future help. If more issues arise, I'll be looking elsewhere for medical attention.

Would give a zero but it it dose not allow that score…read more Stay as far away from this practice as possible. My husband was having trouble hearing so we picked an ENT rather than just an continuing with an audiologist only practice. I was clear with the office that we wanted to leave the audiologist. Dr. Rizzos office told us they could determine if it was an ear or hearing aid issue. He saw a CRNP and his hearing was tested. The CRNP told him to get the tests from the prior audiolgist practice. We did this immediately She was to review and follow up. If a significant drop, she would order an MRI. We never heard from her and my husband continued to have issues. I called back after six months and demanded to see Dr. Rizzo, after all it is her practice. Found out from the staff that the CRNP left. It was clear no one compared the tests. When he saw Dr. Rizzo, she was very dismissive. Like your old just deal with it. No wonder she is no longer with her original practice. My husband continued to have issues and I looked for another ENT. I scheduled with another ENT. They found the issue in 10 minutes. It was the amplifiers in the hearing aid. 1.5 years of not hearing well because Rizzo does not care about her patients only how much she can make from surgeries and she is not that good at that either. My mother went to her. She put tubes in her ears. When my mom get an ear infection, again Rizzo was dismissive. Told her to go to her family doctor even though my mother was told to call if she had any issues. The tube on the one side is now embedded in wax and the air cutoff. She cant hear and the tube need replaced. I reached out to the office manager to tell her what they missed. They are trying to blame the patient. I have an email when I left Rizzo's practice appologizing for not following up with my husband. Now she is say they did have to follow up. Seems incompetence runs rapid in this practice. Two family member with issues. Plus I know others now that have left this practice for similary issues. Coincidence? I dont think so. STAY AWAY FROM THIS PLACE!!!! There are far better and more caring ENTs out there.

We had quite a long wait to see the doctor but once we did, they were 5 star. Great doctor and…read moreamazing nursing staff.

I can't even begin to say how amazing my experience was with Dr. Dorf and the staff at OPL and the…read moresurgical center. My sons family Dr would not assist me in getting him treated or even a referral. OPL got him in for an evaluation within a day and scheduled for surgery. He was seen and had surgery before any other place could even get him in. The staff that cared for my son during and after his surgery were phenomenal! I would recommend them to anyone!!

Everyone at this business is friendly and professional here. Due to Covid you wait outside until…read morethey are ready for you and someone comes out to get you when it's your turn to be seen. The reception people were nice. I found the audiologist, Dr Brouse, to be excellent and thorough in examination and explanation. A good experience all around.

From the owner: Red Rose Hearing Center Provides Hearing Aids, Hearing Tests, Digital Hearing Aids, Hearing…read moreServices, Hearing Aid Repairs to the Lancaster, PA Area.

In December, 2020 I saw Dr Steven Dorf (MD) for ear pain, tinnitus and hearing loss. He examined…read moreand placed me on antibiotics and steroids for an ear infection. Infection cleared up but pain and tinnitus persisted. In April, 2021 I returned and was 'given' Jennifer Dankel (PA) for care. She removed some ear wax and ordered an MRI stating she wanted to rule out an Acoustic Neuroma (tumor in the inner ear canal). Took some time to get it scheduled. It was done on Monday evening. Had a followup with PA Dankel on Thursday. She came in the room and said 'I have some bad news'. She proceeded to get situated for another couple minutes leaving me to wonder the bad news. She then told me 'I don't have the results yet but will call you when they are done, thanks for coming in'. I finally called the Wellspan Imaging department on Friday to find out if anyone had ever read the results. No - PA Dankel had not specified it be read inhouse (takes 2-3 days) so it was sent out (week plus). The technician told me it should have been read inhouse for something this serious (potential brain tumor). The technician also told me she would place a rush on it so it would be read by Sunday (this was Friday). By Monday it was still not read. I was completely stressed out about the possibility of a tumor in my head. Monday evening the results showed up in my Wellspan patient portal - I read them before PA Dankel notified me. No tumor but it indicated I should see a neurologist. Took 2 more days for PA Dankel to call with results I already had. She told me I should begin wearing a mouthguard at night to alleviate tinnitus and ear pain that continues to this day. I asked for a referral to a specific neurologist. It has yet to be given - that was 2 weeks ago. I'll figure it out on my own - I am better off without her 'assistance'. I still have tinnitus and ear pain and hearing loss. PA Dankel did remove some ear wax from the affected ear and the ear infection appears to be resolved. But other than that in 6 months time I am no better than when I started with the only recommendation of wearing a mouthguard. I do NOT recommend seeing PA Jennifer Dankel for any condition. I have wasted time and money with minimal benefit. I will not return to this practice for any reason.

From the owner: From hearing trouble to chronic sore throats, facial sport injuries to allergy and sinus issues,…read moresleep disorders to thyroid and head and neck tumors, wouldnt it be convenient if there were one medical practice that could help you and your family with all of these issues, and more? Actually, there is: The ENT Center, formerly Otolaryngology Physicians of Lancaster. We are greater Lancasters leading team of physicians and physician assistants in otolaryngologyspecializing in the care of the ears, nose and throat. Combined with the expertise of our audiologists and hearing care professionals, and backed by the resources of our full-service hearing center offering hearing aids and accessories, The ENT Center is the singular choice in Lancaster County and the surrounding areas for healthcare from the neck up, for patients of all ages.

Deb is an absolute angel..So knowledgeable, kind,and passionate about her work..my husband was so…read morehappy to become a new patient for hearing aids.(due to Debs professionalism.) Great place...

From the owner: Beltone Hearing Aid Center proudly serves the Lancaster, PA community as your local Beltone Hearing…read moreAid Center. We provide comprehensive hearing tests and evaluations, expert hearing aid fittings, and the latest Beltone hearing aids, including rechargeable, custom, and Super-Power Behind-the-Ear (BTE) models for severe hearing loss. Backed by 80+ years of hearing aid innovation and recognized by Newsweek as one of 2025's Best in Customer Service for Hearing Care, we deliver trusted, personalized hearing care to help you hear your best.

Chris Brown was extremely helpful, knowledgeable, took his time explaining all details, enjoyable,…read moreand smart. I love my hearing aids, and would recommend Chris and these hearing aids to my family and friends. Chris was excellent. I gave him a five star rating and so does my husband.