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A&E Audiology & Hearing Aid Center

5.0 (3 reviews)
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3 years ago

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12 years ago

Friendly and efficient. Always willing to help and the office seems like a comfortable place, not an uptight office.

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10 years ago

Great staff - take care of your hearing needs with expertise and care. No waiting - they know how to schedule appointments.

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Lancaster Ear Nose And Throat

Lancaster Ear Nose And Throat

1.8(5 reviews)
4.7 mi

Dr Karen Rizzo has treated my family for a number of years, as we all seem to have inherited sinus…read moreproblems. This is the third practice she's worked out of in my twenty year history as a patient. I will say she is very knowledgeable in her area of expertise and for this reason it's not uncommon when you have an appt and think you are seeing her to be treated by her physician assistant. This does bother me at times as I pay a higher co pay for a specialist and prefer to see that specialist. But will say her physician assistant is more personable and has a gentle demeter. Dr Rizzo is matter-of-fact, tell it like it is and can come off as cold at times. Sugar coating or soothing the patient is not her strong point and she can be a little strong for some. With the exception of what to expect after sinus surgery.... While I understand that everyone recovers differently, my post surgical recovery was nothing like I expected. She made it seem like a piece of cake (it's not). I wish I knew going into it that I would continue to have problems and possibly require another surgery. I also wish I had more information on what to expect as far as what was normal discharge and tissue matter - let me stop there. Let's just say it's not pretty...... Three stars because it's hard to get an appt with her, appts never seem to run on time, and the front desk always seems to have a hold up at check in. I also find it hard at times to reach the nurses station for questions or medication clarification. I also wish she had a "warmer" personality. Even with her flaws I stay, she's an expert in her field and for that I can overlook the negatives.

The ladies at check-in were very kind. My hearing test went fine. However, the doctor I saw…read moreafterward left me feeling discouraged. I had every reason to believe I had an issue with ear fluid. My regular doctor told me they saw fluid in my ear. I was also sometimes hearing what sounded like fluid sloshing around in my ear when I walked. This doctor seemed annoyed while explaining to me that there was actually no sign of fluid. They also seemed to feel like they had to keep emphasizing that fact as if I was in the wrong. This doctor did not leave me feeling like I could keep coming back for future help. If more issues arise, I'll be looking elsewhere for medical attention.

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Lancaster Ear Nose And Throat
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A&E Audiology & Hearing Aid Center - audiologist - Updated October 2026

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