I see that you thought I had reviewed the wrong business several years ago. I did not. I don't know why Yelp thought I was in California, but I am in Lancaster, and I can assure you that my bad review WAS for your office on Oregon Pike in Lancaster. I did spell Dr. Belser with a z, which was incorrect. The receptionist was rude every time I called in (when I could actually reach someone), even the very first time I talked to her. I could never get anyone to call me back, and I was billed $100 more than I was supposed to be and although I eventually got my $100 back, it took 4 and a half months and a drive to the office to actually talk to someone. Dr Belser was nice, but for my last appointment I was rushed through and your office almost didn't let me have my appointment since I was late (no more than 5 minutes)! I see most of your other reviews are also very negative, and mostly mentioning the receptionist, so I can't imagine why that receptionist hasn't been fired. She is not doing your office any favors. read more