Certainly a five star service. I am very pleased with my hearing aids and the excellent service…read moreprovided. Would recommend Paoli Advanced hearing Care with Tara Fogel and her assistant Carol. A very pleased customer, Marion Angelini.

Dr. D'Alessandro and Dr. Flaherty are both wonderful. I wasn't sure about hearing aides as I was…read more"only" 38 when I first went to see Dr. D'Alessandro and had been suffering with mild hearing loss my entire life. I was getting frustrated with not being able to always hear what people were telling me and decided it was time to look into hearing aides. I have a not so common type of hearing loss and Dr. Flaherty was so patient with me as we explored different styles to find something that works. Scheduling appointments has been easy and Dr. Flaherty has been communicating with me by e-mail which is great. I highly recommend their practice for anyone needing hearing aides.

I don't write reviews often, but when I do, it's because I've had an exceptional experience. I took…read moremy grandmother in for a hearing assessment because her hearing loss has been very obvious and frustrating for friends, family, and of course, herself. She was extremely reluctant to go, and would not even listen the words "hearing aid" without a fight. Understandably, the potential cost and emotional impact that hearing loss has on a person can be painful and scary. Needless to say, Dr. Curtin's approach and patient care skills were amazing. Through information, conversation, and genuine CARE and empathy, she empowered my grandmother to feel that she had a choice, and helped her truly understand how much "healthy" hearing could improve her safety and quality of life and how hard she was working when she didn't need to be. By the time she left, my grandmother rated her curiosity about hearing aids at an 8/10.... she walked in at a 0/10. We are so grateful for this progress and I know that the provider we saw would make or break how my grandmother would react to the experience. We BOTH walked out smiling, with more knowledge and a renewed sense of hope. Somethibg tells me we will be back soon to evaluate the best hearing aid for my grandma :) Thank you, Dr. Curtin!

I would like to recommend a local small family business that I use. Here is what I wrote on their…read morewebsite. It has two parts with the second part (the last sentence) being the most important. Please read the entire recommandation to see that sentence. "As a client I can honestly say that this small family firm is the very best in the area! And for those who do do not take the time to check their bios, I will give you an idea of their qualifications. Judy is an internationally known PhD audiologist (who has taught, lectured, and written at the highest levels, Kim, also a Penn PhD audiologist, served a VP for Ed. Development for the Pennsylvania Academy of Audiologists, and Fran is a former SW engineer of the highest level (and I should know because I was a SW engineer for many years) who performs the critical task of tailoring a hearing aid to the exact needs of each individual client! On top of this, they treat each client as a family member."

Purchased Oticon's top of the line hearing aides to replace a 6 year old pair that were failing…read more Paid full price ($6,000) as I had no insurance. When initially fitted, they used the results of a 5 month old hearing test. The new ones didn't sound right, so I made a second appointment and insisted on a new hearing test and reprogram, which they did. Still wasn't satisfied since my old set still worked better. Made a 3rd appointment and was told one of the hearing aides was missing data for several frequencies. Even after 3 efforts, I still didn't think they were right. Gave up and paid a different audiologist to perform a hearing test, erase the previous programing completely and reprogram them. It was his opinion that they were programmed by amateurs. Not only did the reprogram result in the new hearing aides working better than the old, I was told one of the domes was the wrong type, and that a separate program could be added to reduce background noise to enhance speech--a major problem for me. This program was added as a 5th program. Main Line only programmed 4 channels, one of which was totally useless. My visits were with 3 separate audiologists, 2 of whom had another person stop in to help. The audiologist I worked with in the past no longer worked there. I was a patient for at least 8 years and purchased my last set from them. Until last year the service was satisfactory. Something clearly changed. It troubles me to have to write such a negative review, but I don't want anyone to go through what I did. Roy T.

EXPENSIVE TESTING FOR INCONCLUSIVE RESULTS Billing: was told…read moreaud proc. testing would be covered by insurance, it was not, leaving me with large bill and no adjustments Diagnosis: was told there was an issue in first meeting and then when I asked follow up questions the doctor changed his mind leaving me not knowing whether there was a problem or not.

Terrible communication. First they didn't tell me when making an appointment for a ct scan at their…read morecenter that my insurance might not cover it. I've been asking them to send a script to a place that would and even though they keep claiming they did the other place keeps saying they never got it. They also don't print up after visit notes and when I asked if they could give me a list of allergies I tested positive for (I have ADHD and struggle to remember things) they said they would and never did. Considering their patient portal doesn't work this is extremely irresponsible.

Took my family member here for a walk in appointment for what appeared to be a sinus infection…read more After a course of antibiotics from an urgent care, they still had symptoms There is a large sign on Business Rte 30 saying they take walk ins. They don't always take walk ins, we learned. If there is a hole in the schedule, they will plug you in or schedule you for another day, if they can. Care here was thorough. I did not have to pay anything upfront but it appears that that depends on insurance. Follow-up was not with a doctor but with a PA. There was a lot of push at the follow up for allergy testing. (There is some history of that) but considering allergy shots/treatment was not something we wanted we did not sign up for that that day. OTC treatments were suggested and followed and this brought enough relief

Dr. Lish and crew are absolutely amazing, I am never disappointed when I need support or supplies…read moreto keep my hearing in check. I've been a patient for at least 10 years and feel like I hear better now than before I had hearing aids!

The system made me give at least one star or I couldn't leave a review…read more I had the mistake today of talking to a Cris female) today 12/23. I bought top of the line Oticon hearing aids a number of years ago. I paid $6,000. Should have taken care of them. My hearing aids are out of warranty. I sincerely let my aids lapse. . Now Im experiencing more hearing loss. Marianne Mculogh the owner told me I could send them back to Oticon to refurbish them. She told me it would cost about $90 to send them back. Oticon would Probably have to charge me more to fix them. Cris said I had to layout $495 to send them back. She outright lied to me. Audiology and Hearing aids has good reviews . Maybe now that they are a chain called Living Well ( corporate America destroys people once again. )they start to take advantage of people, especially senior citizens like me. I called Oticon to express my dissatisfaction and the lady at Oticon offered to give me other hearing aid places to go and will file a complaint against Audiology and Haring aids, I spoke to a Monica at Oticon customer service. I also explained my batteries used to go one at a time...I would replace one battery on Saturday, for example and then on Tuesday for example I would haven't replace the other ones . Monica said it's possible that some batteries might be older .It never fails, hearing aid stores try to cheat people and this is one example.

Simply the best! I was apprehensive, even reluctant to get…read morehearing aids. The staff could not have been more friendly and patient. I am now enjoying life with the ability to clearly hear others speak, watch tv, and once again going to a movie theater. I wish would have gone to see them sooner. I cannot thank the staff enough.

While not for me, my mother goes here for her hearing aids. While visiting, she picked up a new…read morepair which are rechargeable. One of the problems people have with hearing aids is the frequent need to change batteries. The doctor had mentioned these to her before but said the technology wasn't good enough at the time. Now, apparently, they improved so she ordered a pair on the doctor's recommendation. When we arrived they were so friendly. They seem to know everyone who is a patient - greeting them when they arrive. When the doctor came out to greet my mother, she hugged her. That is not what I expected. That is one reason for the five-star review. The other reason is she stands by her products. I'm not sure what the hearing aids cost, but expect they were not cheap. Mom tried them out and said the quality of the audio was much better than her old ones. We left, finished our other errands, then went back to her home. We plugged them in and the next morning they weren't working. So, we went back. The doctor saw us right away and asked if we could leave them with her for a couple of hours so she could test them out. When we returned, she gave us a new pair. Now they work fine. Fortunately, I don't have problems with my hearing (yet). But if I did, and I lived in the area, I'd certainly come here.

AVOID at all costs. East Norriton location. 0 stars. Manicured and bejeweled "doctor" told me I had…read morethe worst case of deviated septum he had ever seen. CAT scan results said other wise. Turns out that I had a mild sinus infection. Once it cleared I have never had another sinus issue.

I went in several times to deal with ongoing ear and throat issues- and paid my $100 co pay... each…read moretime... and every time they submitted my claims they got coded wrong so everything had to go in twice which led to more confusion on my claims. I recently got the bill and somehow still owe $224- I looked where the primary cost was and it was for a procedure I didn't consent to have given costs- but the costs were not disclosed to me. And now I'm stuck with a bill- I keep trying to call the billing office but they call when I'm at work and are only open until 4:30 pm... so I can't even call on my lunch break because they never answer the phone- every single has to leave a message it seems and you just hope they call back at a time you can answer... this makes no sense. I am now having to juggle communication with my insurance company- who did answer the phone unlike these people at their billing office. They also billed me for a visit with pinnacle ent alliance which is a place I have never been... Also tele health is included with my insurance. These people took advantage of me...