I can't say enough praise about the service and product offerings from Hearing on Call. From start…read moreto finish they worked with me and it was a seamless process. Both Victoria and Dr Ted are just awesome. Thank you! Ralph

I visited several companies to discuss hearing aids. Victoria at HEARING ON CALL was the best. She…read morewent over all of the brands available with me. She is very thorough in the explanation of the product. I was provided a professional presentation. I made the right choice by engaging with this group.

If you need a hearing test or assistance with hearings aids this is the place you need to go…read more Also during this crazy Stay At Home period they have continued to post in FB information and sent supplies out to clients. Today I received a personal call asking if I was ok or in need of anything. They treat you as family not just clients

Having experienced many medical professionals throughout the years- Dr. Sheri Gostomelsky…read moreoutshines any other as the number 1 professional- ever. She has the most patient, kind, attentive approach in providing top notch customer service and care. There is no other audiologist that you need to see to obtain the most comprehensive exam by someone who consistently goes the extra mile at every visit. Kudos to Dr Sheri - spread the word folks. It's rare that someone of her caliber falls into your life. She's simply the best. Thank you for assisting my family member. Peter Goschy

Hearing Care of Palatine and Dr. Regina get 5 stars from me on all counts. Excellent customer…read moreservice and the utmost consideration for you are by no means out of style here, and Dr. Regina works with you and on your behalf with everything from the moment you start with your initial hearing exam. She takes the time to help identify the best possible solution for you, works with you on getting hearing aids properly fit and adjusted , and most of all, always remains there for you if you have any questions or problems (much unlike some larger companies who sometimes place more emphasis on sales and very little in providing support after purchases are made). I had given up on attempting a necessary procedure for keeping my hearing aids free of wax since I had difficulty properly holding and using the tools, and as a result, developed a problem with one of them after wearing it for almost one year. Being concerned that a significant repair might be needed, I immediately contacted Dr. Regina, and she offered to exam the hearing aid immediately. This in itself was dedication at its best, especially in view of the CoVid 19 stay at home order which has brought so many merchants and offices to a standstill. Upon arriving at the office, she changed the filter and instantly resolved the problem, while teaching me how to finally do it properly as well. I did not receive the admonishment which I deserved and would have agreed with, and was pleasantly surprised with the patience and help which I received instead. This is the best possible way to do business , so if you're in need of having your hearing examined and properly treated, I highly recommend Hearing Care of Palatine! Thank You So Much Again!

I recommend them to family and friends. Their services and care are exceptional and they will meet…read moreyour needs. The audiology are also nice too. I totally recommend The Hearing care of Palatine to my family and friends! -Payal

Our daughter failed her hearing test at school and we were referred to Northwest Speech and Hearing…read moreby our ENT. They are amazing! They tested our daughter and determined that her hearing loss was significant enough to require hearing aids. This was a big step for our daughter and our family. They helped us every step of the way. They are kind, courteous, and extremely patient. Our daughter has adjusted to her hearing aids wonderfully, with the help of the staff at NSH. Now that she can hear she is more confident and happier than ever. We are so grateful for all of their help and professionalism throughout this process. Highly recommended!

Extremely Disappointing Experience After 45 Years as a Patient…read more After more than 45 years of going to this practice, I am appalled by how we were treated. We arrived 13 minutes late for an appointment for a patient in a wheelchair who needed help with a broken hearing aid. Instead of trying to accommodate us, the staff wanted us to come back several hours later. When I expressed my frustration and disbelief that they could not help us, I was told, "That's why we tell you to come 15 minutes early." We had not been told to arrive 15 minutes early, and even if we had, I would have expected some understanding and compassion given the circumstances. Eventually, the doctor took me back and reprimanded me for speaking to his staff about the situation. He then told me that we could not come back to the practice. I was subsequently told that despite being a patient here for over 45 years, we were no longer welcome. The most frustrating part? The broken hearing aid took no more than five minutes to fix. We already had another hearing aid on order through this office, making the way we were treated even more upsetting. There was no foul language or disrespectful behavior on our part--just a caregiver expressing understandable frustration over what felt like a complete lack of consideration for a patient in a wheelchair who needed assistance. After 45 years of loyalty, I never expected to be treated this way. A little understanding, flexibility, and compassion would have gone a long way. Instead, we were made to feel unwelcome and discarded as though decades of being patients meant nothing. I would encourage anyone considering this practice to think carefully about how they may be treated when circumstances do not go exactly as planned. Professionalism and compassion should go hand in hand, especially when caring for patients who have mobility challenges.

I was pleased to experience efficient and friendly service as well as receive a recommendation for…read morea good hearing aid product from the Chicagoland Hearing Aid Center in Rolling Meadows. A professional audiologist performed the hearing test in a corporate office space using just a laptop and a headset - no sound booth! Cool! The hearing test results were discussed and the product was selected. The audiologist, Benjamin Wright, was very patient with my mom and she is pleased with the results!

I can't say enough praise about the service and product from Chicagoland Hearing!! From start to…read morefinish they worked with me and it was a seamless process. They know the industry and are changing it for the better. I am so happy and have found this gold mine. Thank you!

Very Thorough Very helpful…read more Very much customer oriented I recommend totally Very competitive pricing

The new receptionist is a bit unfriendly and short. But wow the new audiologist Sheri is not going…read moreto make many new friends. She is very much a know it all and is very Snarky and short with people. She talked almost condescending to me when she answered my questions and acted like she was the only smart person in the room. I've seen her twice but am now looking for another place to go close to Glenview.

I've had a hearing loss for a while, but really didn't want to wear hearing aids. I thought they…read morewould be very noticeable and a lot of trouble. I was wrong. The hearing aids I was fitted with are very small and easy to care for. I should have done this a long time ago. Chicagoland hearing was very helpful. They not only checked my hearing, but took into account my lifestyle needs. I have Starkey hearing aids that connect to an app on my phone. I can adjust them for any situation that arises. For example, I am a church musician and I have a setting in my app memory for church. I am very happy with my hearing aids and the service from Chicagoland hearing. I highly recommend Chicagoland Hearing Aid Centers.

I have suffered from hearing loss in one ear since I was a child. It was time for a hearing test so…read moreI went to Hearing Health Center in Highland Park. I saw Dr MacCrae and she was great. She explained the hearing test clearly and in a way I could understand. Turns out my hearing in that left ear has declined further and Dr MacCrae fitted me with. Lyric hearing aid. This thing is amazing. No one can see it and after a few days of wearing it I forgot it was there. The Difference in my hearing is astonishing. I had no idea the difference it would make to have it corrected. I would highly recommend Dr MacCrae and the Hearing Health Center. Dr MacCrae made me feel like family!

Heads up! Please take the time to compare pricing with other hearing aid providers before…read morepurchasing from Hearing Health Center. I did not and it cost me $2000 by not doing so. Just happened to have a conversation with a co-worker who purchased the exact same model from Loyola University Audiology. We compared prices, she was charged $4300, I was charged $6300 from Hearing Health Park Ridge office. When I called out the huge difference in price and asked for an adjustment, I did not receive anything and I have been a loyal patient now on my 3rd pair from Hearing Health. Sadly, I won't be going back again even though my audiologist there is very good.