I was in the need for new hearing aids. The store where I bought my first pair was no longer in…read morebusiness. Not knowing where to turn I filled out a questionnaire on line and was contacted by Hear.com,and working with them they recommended Chicagoland Hearing. After an initial hearing test to establish a baseline I odered new aids. They arrived in three day. I went in to have the set up and I have found them to be patient and helpful. The new technology is amazing and the clarity is superb. I have been back several times for adjustments and question. I would highly recommend Hearing.com. if you need hearing devices.

Do yourself a favor and go somewhere else. My first experience here seemed ok. But recently I went…read moreto Dr Musgrave for severe sinus pain. During the appointment he did not take much care to listen to what I was saying. I was given medication but after the course was completed, my symptoms returned. I called back and was completely blown off for my concerns. They wouldn't even listen to me and how things changed. Didn't even ask me to come in for another appointment. Long story short, I just saw another ENT today and was diagnosed with a sinus infection. Dr Musgrave totally missed it. And the medications he prescribed were inappropriate for a sinus infection. So now I've suffered additional weeks, lost time off work, and the infection got worse. I will never go back to them or suggest this place to anyone!

Absolutely loved my doctor! He was gentle and funny. Plus he sent my prescription over using a…read morediscount code. I haven't been able to smell in forever and now I can. Mot Sure if that is good or not .

Yesterday was my first visit to an ENT doctor. To begin I was given hearing tests by Dr. Heneghan…read more She was amazing. She was very pleasant and immediately put me at ease. She explained everything she was doing and then showed and explained the test results. Then I saw Dr. Saidha and once again I was impressed by the quality of care I received. She, too, explained everything she was doing. She was very efficient and had an excellent "bedside" manner. In the future I would not hesitate to return to this practice. Definitely two thumbs up!

Dr. Alvi and team is amazing. Front desk staff is always so kind and knowledgable. Had my sinus…read moresurgery in March and so far things have been great! I can breath much better and haven't had a sinus infection since. Dr. Alvi is so kind, calm and knowledgeable.

A month ago I could barely hear my my children talk to me. Today I am hearing the world like never…read morebefore. I am a singer songwriter but I lost the ability to keep in tune. I nearly quit. Today I laid down a new track for the first time in over a year. It sounds great. The world sounds great. Thanks Chicagoland Hearing Aid Centers. You gave me my life back.

I recommend them to family and friends. Their services and care are exceptional and they will meet…read moreyour needs. The audiology are also nice too. I totally recommend The Hearing care of Palatine to my family and friends! -Payal

When I had to look for a new audiologist a couple years ago, I had a recommendation to come here…read more Regina (the owner/audiologist) was incredibly friendly and helpful from the start. She had me fitted for a top-of-the-line hearing aid brand and met with me several times to ensure the hearing aids were working correctly. During the first few months, I was having problems with the hearing aids (they were a brand new product) and she patiently worked with me and the hearing aid company to ensure that I had the perfect hearing aids. When I had problems with the hearing aids again a year later, she worked well with me again to get them fixed. I am very thankful for all the hard work she has put into my experience (as well as the few battery samples she's shared with me) and will be staying with her as long as I can. (As for the troubling hearing aids? None of it was her fault -- it was all on the company. She did what she could.) I highly recommend this place to anyone seeking an audiologist. I also love that this is a private practice and the people working at the front desk always remember me!

Do NOT go there. Went there for 1 yr hearing aid checkup. Owner wanted me to come back for…read morereprogramming for another $135.00. Did not test me with hearing aids on. Only w/o hearing aids. Did not give me any supplies did not clean properly. Her test of my hearing aid was to stand on my right side and say "Can you hear me?" No discount on batteries. Thumbs down!!! sw

Dr. Gallagher gave great care when I got my hearing aids, and has not only recently returned my…read morecalls regarding questions I had about accomodations, but has gone above and beyond the call of duty to provide me advice and the necessary information I will need for accomodations and continues to provide his time, energy, and compassion during continued care. The staff is very attentive to any issues or questions you may have and I imagine contributes a major factor in the care given by the doctors at Northwest Speech and Hearing Center. They made a considerable impact on what can be a lonely and trying issue by making it possible to hear very well after their care. I couldn't be happier with the care they provide and continue to provide me. Kudos to the doctor and his staff.

UNPROFESSIONAL, it was around covid time when I went for a visit, he came into the office dressed…read morelike GI Joe, and I was protected with a mask, gloves and a hairnet, and he said something sarcastic and laughed at me. The experience was just RUDE that's all I got to say

Poor office and communication skills experienced here. ENT Services were 5 star and went to 1 star…read moreafter Dr Garrity left. I believe this multi doctor practice is now closed or has moved. Avoid this practice.

I've been a customer for almost a year now and I can recommend the staff and service here. Look,…read moremost people who need hearing aids (HAs) don't want them! HAs are not 100% perfect. And they are expensive and should be covered by Medicare! So that makes people crabby and truthfully, sometimes unreasonable. I was fortunate to have a minuscule amount of the total cost covered by my insurance company, IF I went to this provider. I figured I'd get mediocre service and a less than great product. But that didn't happen. Diane Leahy is a caring, knowledgeable and, professional audiologist. She provided me solutions for problems I was having regarding communication. Explained the science behind it and gave me tools to help myself. I love my hearing aids (Starkey brand, in the canal) and are so happy--they brought me back into the world!! I am delighted how they integrate with the app on my phone! I hear my phone calls and podcasts directly in my HAs! The staff at both locations are superior. I've had great interactions with Natalie at the Arlington Heights office and the very warm and caring young lady at the Glenview location. Sorry I can't remember her name right now! They both are on top of things with regard to scheduling and rescheduling appointments!! There customer service is excellent! I absolutely recommend this business!

I purchased hearing aids from Justin at Hearing Labs and normally I am a distrusting person when it…read morecomes to purchases where I am completely dependent on the honesty of the salesperson. I knew I needed hearing aids because I was tested at two other places and I knew their cost was not covered by my insurance. What really impressed me was Justin's service and congeniality. I felt he only cared about making me hear better - not the bottom line. What I loved about my experience there and sealed the deal were two things: First their 30 day trial period. No other company that I contacted offered that. There were no gimmicks and for whatever reason, if I decided not to purchase them, I could return them within 30 days and nothing would be charged to me. That was an amazing offer that was hard to refuse. But it was the second thing that rocked my world. I asked for the phone number of the company's owner because I wanted to talk with him. I had a question and wanted to hear directly from him. I was given the number and called on a Saturday afternoon, not really expecting to hear from anyone until sometime the following week if I was lucky. But surprisingly, within 15 minutes of my call, Mike Marino called me from his son's barbecue to answer my question. I was so impressed with the customer service, that when I hung up, I said to myself if after the 30 day period I'm happy with my hearing aids, there would be no hesitation to purchase them. And so I did. It has been 15 months since I've owned my hearing aids. Every three months, I go for the recommended service calls, and it's always a pleasant experience. On my last visit, I thought something was wrong with my hearing aids, but it turned out that I had wax built up in both ears. They recommended that I have my doctor clean my ears out and then come in again. I did that and all is good. You just can't ask for better care and service than that! The product is superior but most importantly, I know that Justin and his boss Mike "have my back". Simply said, Hearing Labs is a great place to do business. Chuck Tossman

Extremely happy with the service and the results. Ben is a Subject Matter Expert and is passionate…read moreabout making a difference. I consulted Ben for my father who has been wearing Beltone hearing aids for over 4 years. However, his average usage per day was less than 4 hours. Even though the hearing aids were high end expensive ones, he was not comfortable in them due to the irritation at certain frequencies. Ben took the time to diagnose and make intricate adjustments. In less than 3 months, the average usage increased to 13 hours per day. I highly recommend this center for all your hearing aid support!

From the owner: Beltone Hearing Care Center proudly serves the Schaumburg, IL community as your local Beltone…read moreHearing Aid Center. We provide comprehensive hearing tests and evaluations, expert hearing aid fittings, and the latest Beltone hearing aids, including rechargeable, custom, and Super-Power Behind-the-Ear (BTE) models for severe hearing loss. Backed by 80+ years of hearing aid innovation and recognized by Newsweek as one of 2025's Best in Customer Service for Hearing Care, we deliver trusted, personalized hearing care to help you hear your best.