I have had the BEST care and in such a beautiful space at Venice Med Spa! I would highly recommend…read morethis space to anyone in the area looking for these types of services! I am on my weight-loss journey of having semaglutide injections weekly with Laurie and she is phenomenal! She guides me through every step of the way and puts me at ease. This is such an all-around great place!

AMAZING experience. 5 stars for customer service , 5 stars for cleanliness , 5 stars for services…read more I had such an enjoyable experience. I got micro-needling done today and I'm very pleased. I got a tour of the place by the owner and I can tell he really cares. I will be back!

I went for the first time to get Botox. Samana made it painless and I really love the results. I…read morefelt she was very experienced. I was in and out in no time. It is quite pricey. I had a Groupon for 20 units and still spent another $144 for my forehead. I feel like you don't save all that much with Groupons though.

I have been going to this clinic for about 2 years now. Britt is a wonderful receptionist who makes…read moreyou feel very comfortable as you wait to see Dr. Hyder. Dr. Hyder is very thorough. He breaks down everything he is going to do before he does it. Also- they work with YOUR budget. I would highly recommend!

My Mother has been a patient at Haematology-Oncology since Feb. 2009. This being her 13th month of…read morefighting lung cancer we have visited the office many times. When my Mom choose her doctor and began her chemotherapy everyone was very nice, couldn't be more helpful. She completed that phase Aug. 2009. In Oct she began radiation but at a different hospital. Tomorrow we have the scan to see if the tumors are gone. Needless to say there is much anticipation. Though quite robust at the start my Mom is no longer strong enough to walk on her own, it has actually come on rather suddenly after the radiation and she is also now dependent on oxygen. When we called the office today to alert them to the need for a wheel chair, (this is only the second time she's been out of the house since Dec. 31st). We were told that no accommodations could be made by anyone at Haematology-Oncology. She was further told by the phone receptionist, "We do not provide any service like that". I am stunned at the lack of consideration shown her! The receptionist offered no suggestions at all! We have no idea how we will transport her from a taxi arriving at the curb (parking facility is too far away from the 676 building) through the long lobby to the 21st floor offices of Haematology-Oncology. And then she must go to another floor for her scan and then arrive back on the 21st floor for the results, all in the same day. I hope that other families will not have to be treated with such rudeness. Though this group is affiliated with Northwestern, a renowned hospital, the lack of respect for the feelings of patients is unacceptable. It was the most inhospitable treatment we've received through this horrific ordeal.

I'm sorry to read of the difficulty Paula C had with HOA. I hope her mother has recovered and is…read morehealthy now. I didn't see any other patients in wheelchairs or with oxygen, although there was a wheelchair parked in the corner of the waiting room with a big note on it that said "IN USE, PLEASE DO NOT DISTURB." Maybe it was one that a patient came in. I had my first appointment with HOA, and it went really well. I just wanted to write a review to share my experience with Dr. Claudia Tellez, and the staff. Their office seems very well organized. The front desk greeted me right away, answered questions, and asked if I'd had a chance to fill out the paperwork they'd emailed to me in advance. I had, so I handed it over. They validated my parking, so it only cost $10 to park in the garage at Northwestern hospital (instead of $26). The $10 rate for parking is good for 7 hours. The waiting area is very clean and bright, and they have water and coffee available. I waited about 15 minutes to be called in for a vital signs check. Then I waited another 10 minutes in the exam room. Dr. Tellez was a very good listener, and very thorough. I didn't feel rushed, and she gives off a very warm, friendly vibe. She was professional, asked me a lot of questions about my health history and lifestyle habits, explained things in detail, showed me the test results my doctor had sent over to the office, and explained what everything meant. When I mentioned tummy issues that I have already yelped about, she recommended probiotics to help heal the lingering symptoms, and I was happy to hear that. I feel like a lot of doctors don't give probiotics the credit they deserve. So on that count, she struck me as pretty forward-thinking. She explained what she proposed we do about my situation, which made a lot of sense to me. She was very balanced, but cautious. I gave up some more blood for testing right across the hall at the lab, and the woman drawing my blood was very nice and professional, too. So I have an appt with Dr. Tellez again in 2 weeks. I know it's just one experience so far, but it was a good one.

Was sent there on a follow up from an ER visit as I did not have a primary care Dr. What a mistake…read more They charged me a ridiculous sum for initial visit and "extended visit" even though THEY were late. A random fee for a depression test even though I took no such test and was there on a cardiac followup. When I tried to call the billing, I was met with unintelligible customer service rep with a lot of background noise then they hung up on me. Figuring that the email contact on the bill would be a better chance, I sent them a message. I have heard nothing back in a week. If they want my money they need to explain why they charged what they did. There is no way to pay online and i would need to mail them a check. Given the way they handle the office, I'm not confident they will properly receive my check without a receipt. Avoid this place!

AVOID AT ALL COSTS!…read more This place is a scam and their front desk is full of attitude. I was charged $25.00 for a "new patient" fee for a physical. The worst part was that I had two coworkers also get physical's here for the first time and they were not charged a "new patient fee". Be careful of this place as they like to trick you into fees depending on the day. Now I have been trying to get this credited back to my account since October and its now its almost New Years. Horrible place. They refuse to credit and I now have to begin working with my insurance company to settle this. All for just $25.00.

I absolutely love coming here. Dr. Moore takes a personal care to his patients. I always leave…read morefeeling better than when I walked in. They also try to find the root cause of the problem rather than putting a bandaid on it. They have PT, weight loss, massage, Botox and so much more. This place is a one stop shop for everything you need.

I have worked with both the chiropractic and the medical departments of Lifetime. I have been very…read morepleased with both the personnel and my results! I strongly recommend.

Referred a client for psychiatric services. Two days before the appointment the office staff called…read moreand canceled the appointment due to paperwork not having been filled out 3 days before. It was not stated anywhere on paperwork or website that the patent needs to fill out the paperwork a certain number of days before appointment-in fact, in some instances it states that paperwork can be brought in at the first appointment. The client explained that they were unaware and would fill it out immediately-but were told it was too late. The client asked to speak to the manager who was terrible rude and condescending and just kept explaining the (undocumented) policy-THe client was very upset and kept asking what she could do to make this right. She explained that she had just moved from out of state and things were very chaotic and she needed to get in so she could have her medication managed (for depression) as she was about to run out. THey told her that since she did not care about their policies she was not only being cancelled but she was not welcome back to see any of their providers. The client plans to file a complaint with the the ethics board of the APA. THis is incredibly unprofessional behavior by clinically uneducated individuals who are acting on the behalf of medical professionals who have ethical standards they are required to uphold. These actions put the entire practice at risk of malpractice. Never in my 30 years in the field have my clients experienced this type of treatment.

Anyone that has gone to a counselor or psychiatrist knows it's not necessarily the best experience…read more While going to PR&A, I felt like I was a number rather than a client who mattered. This place had a cooperate and uncomfortable feel to it. The clinicians and psychiatrists were "nice" I am not so sure they had my best interest in mind. Maybe I was just going to the wrong people, but that is the feeling I got. I will leave out names because I don't want to point fingers, but as a client, I wish I had read a review like this prior to going because I probably would have gone somewhere else, and much smaller. The psychiatrist... I saw her for about 2 months. She listened to my problems but was so quick to put me on medication. I personally do not like that, especially when I am totally apprehensive to take medication to begin with (which I told her). I ended having terrible side effects from the medication. Cymbalta - I was put on this medication for anxiety and depression. This made my heart rate go crazy, I had zero appetite, I felt like I had no personality whatsoever, and I would go from complete highs to complete lows. It was not good. When I addressed them with her, she simply took my BP while in the office, said I was fine, and said to continue with the medication. She then told me if it was that bad, just stop taking it because I had not been on the medication that long so it should not have any side effects coming off of it. Well she was wrong. I stopped cold turkey and I literally became suicidal. In addition to that, I would be in the middle of talking to someone and would completely forget where I was, what I was talking about, and in a couple situations who I was talking to. It was very scary! When that happened I went back on the medication and then did my own research. Come to find out, this medication CANNOT be stopped cold turkey! You literally have to open up the pill and take one bead out each day until you get down to the last bead. (It took almost 3 months to whine myself off!) So if you're Dr ever prescribes Cymbalta to you, make sure you really need it. And if you do, make sure you are fully aware of the side effects, and that your Dr will listen and address any concerns you have. After this experience I did not return to her. The therapist... She was alright. We did talk, a lot. But the first 15 minutes of session she would spend that time "shooting the shit" and often times she would talk about things pertaining to herself. I am sorry, but when I am paying $75 a co-pay, I am not coming to socialize. If that's the case, then the session should go 15 overtime to account for the 15 minutes of BS. I think if she avoided this, I may have had a better experience. But unfortunately because of this, I always ended up leaving more annoyed than helped. After about 2 months I stopped going to her as well. So to sum it up.... Depending on your needs, do your research. Read reviews. Go to someone who has RAVING reviews. I personally just did not like the practice and as I mentioned, I just felt like a number. I hope if you do go here, you get a much better experience than myself! Part of being a counselor is to make the client feel like you empathize with their problems, and I did not get this feeling here!

Please do yourself a favor and stay far away from this place. In my experience, this is an…read moreextremely overpriced, unprofessional operation that takes no accountability for the work they do. I have been here multiple times, unfortunately believing things would improve. Instead, my experience only got worse. Two different employees -- Laurie and Val -- worked on my face, and both times the results were unacceptable. My face was left visibly uneven and distorted, something no client should ever have to deal with, especially after paying premium prices. When I brought my concerns directly to the owner, Ashley, I was absolutely shocked by her response. Rather than showing empathy, professionalism, or even basic concern, she was dismissive, argumentative, and condescending. I showed her clear photos of my face and explained what was wrong, and instead of taking responsibility, she had excuse after excuse. At no point did she acknowledge any fault or show genuine care for the situation. Her attitude -- including a smirk while I was explaining how upset I was -- made the situation even more upsetting and insulting. This wasn't a one-time issue. This happened not once, not twice, but three times, and each time I was met with deflection and blame-shifting instead of solutions. For a business that charges what they do, the lack of professionalism, accountability, and customer care is unacceptable. I left feeling dismissed, disrespected, and frankly deceived. Based on my experience, this place is more concerned with protecting their ego and profits than the well-being of their clients. I am now exploring further action because this situation was handled so poorly and irresponsibly. If you value your face, your money, and being treated with respect, I strongly suggest looking elsewhere. I deeply regret trusting this business and wish I had read a review like this before ever walking through their doors.

{"id":"70241","variant":"social_post","title":"Insula Med Spa - 5 Star Review"}…read more I first found Insula Med Spa because they were offering an amazing deal on the Pico laser, but what truly kept me coming back was the incredible team behind it. From the moment I walked in, I felt genuinely cared for. Every person there is warm, welcoming, and truly invested in your experience and results. They don't rush you. They listen to your concerns. They pay attention to detail. And above all, they truly want the best and most comfortable outcome for their clients. Joanna, who performed my Pico laser treatments, is an absolute gem. She took her time to carefully treat every single dark spot on my face and made sure nothing was missed. On top of her expertise, every session with her was so enjoyable -- we laughed the whole time, which made the experience even better. I will truly be coming back for Joanna! I honestly can't recommend Insula Med Spa enough. Professional, caring, thorough, and just all-around wonderful. If you're considering any aesthetic treatments, this is the place to go!

Very surprised to see negative review from April. I've been using this facility for about six…read moremonths and have nothing but good things to say. My nurse, Alyssa is excellent. Very friendly and efficient. She always gets my IV started with one try and my veins are very difficult. Also, this location is only manned when there's patients on the schedule. I've had no problem scheduling nor just contacting them.

This is the worst organization I have ever dealt with. My family has been trying for 1 month to…read moreschedule a lifesaving infusion for my dad. NO ONE returns phone calls, no one is at the location. My brother, ,my mom and I went to the actual location to try to schedule and NO ONE is there during business hours. We had to pay out of pocket someplace because these incompetent idiots are completely WORTHLESS!! Do not under any circumstances use this company! I never write negative reviews like this but felt I had to because they are so awful!