I had a great experience with Dr. Saidha, and she truly took care of me. After seeing another doctor, I knew in my gut that I needed a second opinion, and I'm very glad I found Dr. Saidha. She was thorough, reassuring, and addressed the issue directly. I'm grateful for her care. read more

If I could, I would give this provider a negative -10 rating. I have seen Dr. Saidha approximately five times. My initial visits were for sinus testing; however, during follow-up appointments, my test results were never reviewed or explained. At my most recent visit, Dr. Saidha did not appear to recognize me or be familiar with my medical history. She had only a single sheet of paper and seemed confused about my prior visits. When I requested to go over of my last three test results, she reacted as if the request was unreasonable. She also acted like it had been a year since my last visit, when in fact I had seen her less than 2 week earlier. Additionally, she was rude and became defensive when I asked questions about the next steps in my care. This lack of familiarity with my case and unwillingness to communicate clearly made me very uncomfortable. It is difficult to trust a physician with surgical care or any type of care when they do not seem aware of the patient in front of them. Additionally, she often seemed rushed during appointments and appeared to make assumptions about the next steps rather than thoroughly explaining the treatment plan. read more

I had chronic sinusitis and lost my sense of smell and taste for 10 months. I went through a couple of CT scans and a few courses of antibiotics, but it didn't improve at all. I felt hopeless knowing that nothing worked and that I will probably not be able to enjoy cooking, or smell and taste, for the rest of my life. What kind of life is that?! I love cooking and enjoy food a lot, I was devastated. Dr. Alvi is a wonderful doctor. He did tonsillectomy for my 2 sons when they were little, and he did my sinus surgery 20 years ago. I had no doubt to go with him for the 2nd sinus surgery. He is very caring and down to earth, and his surgery technique is phenomenal and precise. He took a lot of time to take all the pus out from my nose. The first week after the surgery was very tough and I felt miserable, especially since I couldn't breathe from my nose because of some gauze packing inside my nose. Today was my first post op checkup. He cleaned out all the gauze and mucus, I am able to breathe through my nose again. I feel ALIVE! such an amazing feeling! I can't thank Dr. Alvi and his staff enough. You all are wonderful and I will strongly recommend them to my friends forever! read more

Personable staff and professionals. Listen to your issues. Make solid recommendations, including not making recommendations if not warranted. Easy to communicate with. read more

My husband saw Dr Alvi. He needed tubes in his ears. He had this done in another doctor's office before. Quick and easy. Dr. Alvi scheduled him to have it done as surgery in the hospital! We called back with a question for the doctor: Why can't we just have this done in the office? The office employee called us back with Dr. Alvi's answer: "Because that's the way he does it." Other doctors were booked for months out and my husband was desperate for relief, so he had it done in the hospital. As soon as he agreed, he then had to have a physical (after just have one recently) as well as an EKG. $$$ After the surgery I confronted Dr. Alvi with all of this. He said he'll have a talk with his office staff. I told him not to blame them because the question was for him, and we got a call back, not an off-the-cuff answer. Now we're at Northwestern. The NW Dr said he does them in the office all time and that the extra testing is not necessary. So we paid BIG money for a surgery, put my husband at risk from being under anesthesia, got up at 4 am for a surgery done HOURS later so they could stagger patients for admittance using fewer nurses, and wasted an entire day instead of just a simple appointment. I saw other reviews about this doctor being all about the money and to look around at their gorgeous, spare-no-expense office. I could not agree more. We should have listened. Oh! And he did not seem comfortable with me attending my husband's appointment and asking questions. I DO NOT recommend Dr. Alvi. read more

They will gladly take your copay for your in-network office visit for hearing aid testing, but don't tell you when you make your appointment that they do not bill insurance for your hearing aids. They make you buy them from "them" and then bill to your insurance yourself. Well the "them" is a separate business (The Hearing Institute, Inc.), owned by Dr. Alvi's wife according to the IL Secretary of State, that is not in-network. Luckily, before buying (which I felt pressured to do while in the office) I did my homework on this and contacted my insurer. If I had bought it at the time, I would have been on the hook for over 40% of the cost due to the other company being out of network, compared to my in-network benefit of 20% out of pocket - that is a sizable amount when you are talking about hearing aids that are over $6,500 for a pair. read more

Today was my first time in the office and it was an amazing experience! My daughter saw Dr. Hallett for an earring that's been lodged in her ear for 5 years. She was outstanding. She explained what steps would need to be taken to get it out. My daughter became rather anxious and was ready to chicken out. But the Doc gave her reassurance that the process would be quick and painless. She stuck to her promise and the earring was out in about three minutes. She explained the care instructions and even celebrated with my daughter telling her how proud she was of her bravery! Even her nurse Amanda was great. She was very personable and showed care and concern. She even helped hold my daughter's hand during the procedure. If necessary I would certainly return to this office for care. It's a well designed office and the staff was friendly. read more

I just left my first visit to the office and they were outstanding. Dr. Hallett was amazing, and quite frankly is the best doctor I've seen in years. She listens, she offered suggestions, she took her time with me. I strongly recommend her and her team, who were all outstanding. read more

Dr Alvi was amazing through the entire process of my tonsillectomy. From the first consultation to the post op appointment. He is super personable and understanding of your plight. He was compassionate after my surgery when I was in a tremendous amount of pain. If you're looking for a Dr who genuinely cares about his patients, you need to see Dr Alvi! read more

Just finished my first visit with Dr. Hallett and wow was she great! I left the office feeling confident that the care I had repeatedly asked for and not gotten from my soon to be ex gp was totally reasonable. She recommended a course of treatment for my recurrent sinus issues that was very comprehensive and truly has me believing that I'll be better very soon. She, her nurse and the office staff really listen to you and they are very knowledgeable. They seem to work hard to accommodate patients' schedules too. So far, I love this place. read more

I took an elbow to the nose over 10 years ago back when I was in high school playing basketball and it closed off one of the airways in my nose. It was never anything debilitating but it was always something I noticed but eventually got used to. I finally decided to look into having it fixed as it seemed to be affecting my breathing and I went and saw Dr. Alvi. He was unbelievably friendly and was fantastic at explaining things to me in a way I could understand. He ended up performing a septoplasty on me to open up the airway and while I had an uncomfortable two weeks after the procedure others that told me about having it done made it sound like my experience was a cakewalk. I'm a year past the surgery now and I can't believe I went so long without having this done, I can breath immensely better now. If you are looking for a good ENT in the area you absolutely should make an appointment with Dr. Alvi. read more