Do NOT go there. Went there for 1 yr hearing aid checkup. Owner wanted me to come back for…read morereprogramming for another $135.00. Did not test me with hearing aids on. Only w/o hearing aids. Did not give me any supplies did not clean properly. Her test of my hearing aid was to stand on my right side and say "Can you hear me?" No discount on batteries. Thumbs down!!! sw

Dr. Gallagher gave great care when I got my hearing aids, and has not only recently returned my…read morecalls regarding questions I had about accomodations, but has gone above and beyond the call of duty to provide me advice and the necessary information I will need for accomodations and continues to provide his time, energy, and compassion during continued care. The staff is very attentive to any issues or questions you may have and I imagine contributes a major factor in the care given by the doctors at Northwest Speech and Hearing Center. They made a considerable impact on what can be a lonely and trying issue by making it possible to hear very well after their care. I couldn't be happier with the care they provide and continue to provide me. Kudos to the doctor and his staff.

I've been a customer for almost a year now and I can recommend the staff and service here. Look,…read moremost people who need hearing aids (HAs) don't want them! HAs are not 100% perfect. And they are expensive and should be covered by Medicare! So that makes people crabby and truthfully, sometimes unreasonable. I was fortunate to have a minuscule amount of the total cost covered by my insurance company, IF I went to this provider. I figured I'd get mediocre service and a less than great product. But that didn't happen. Diane Leahy is a caring, knowledgeable and, professional audiologist. She provided me solutions for problems I was having regarding communication. Explained the science behind it and gave me tools to help myself. I love my hearing aids (Starkey brand, in the canal) and are so happy--they brought me back into the world!! I am delighted how they integrate with the app on my phone! I hear my phone calls and podcasts directly in my HAs! The staff at both locations are superior. I've had great interactions with Natalie at the Arlington Heights office and the very warm and caring young lady at the Glenview location. Sorry I can't remember her name right now! They both are on top of things with regard to scheduling and rescheduling appointments!! There customer service is excellent! I absolutely recommend this business!

I purchased hearing aids from Justin at Hearing Labs and normally I am a distrusting person when it…read morecomes to purchases where I am completely dependent on the honesty of the salesperson. I knew I needed hearing aids because I was tested at two other places and I knew their cost was not covered by my insurance. What really impressed me was Justin's service and congeniality. I felt he only cared about making me hear better - not the bottom line. What I loved about my experience there and sealed the deal were two things: First their 30 day trial period. No other company that I contacted offered that. There were no gimmicks and for whatever reason, if I decided not to purchase them, I could return them within 30 days and nothing would be charged to me. That was an amazing offer that was hard to refuse. But it was the second thing that rocked my world. I asked for the phone number of the company's owner because I wanted to talk with him. I had a question and wanted to hear directly from him. I was given the number and called on a Saturday afternoon, not really expecting to hear from anyone until sometime the following week if I was lucky. But surprisingly, within 15 minutes of my call, Mike Marino called me from his son's barbecue to answer my question. I was so impressed with the customer service, that when I hung up, I said to myself if after the 30 day period I'm happy with my hearing aids, there would be no hesitation to purchase them. And so I did. It has been 15 months since I've owned my hearing aids. Every three months, I go for the recommended service calls, and it's always a pleasant experience. On my last visit, I thought something was wrong with my hearing aids, but it turned out that I had wax built up in both ears. They recommended that I have my doctor clean my ears out and then come in again. I did that and all is good. You just can't ask for better care and service than that! The product is superior but most importantly, I know that Justin and his boss Mike "have my back". Simply said, Hearing Labs is a great place to do business. Chuck Tossman

I'm so thrilled with my hearing aids!!! The staff is…read moreamazing. I highly recommend this office. The follow up after re roving my hearing is excellent too.

Erin Robinson was amazing! She made time for my grandmother to come in, in between appointments for…read morea hearing aid emergency. She not only fixed her hearing aid but gave us helpful information for the future. She truly went above and beyond and we are so thankful for her help!!

Dr Amy Fish is great. She is very patient, thorough, and friendly. She made me feel very at ease…read morewhen I was a nervous wreck going in. She explained things very well and allowed questions and did not make me feel uncomfortable. I have visited the Arlington Heights office and the Hoffman Estates office. Both very nice. I would highly recommend Dr. fish and Specialty Care Institute.

I recommend them to family and friends. Their services and care are exceptional and they will meet…read moreyour needs. The audiology are also nice too. I totally recommend The Hearing care of Palatine to my family and friends! -Payal

When I had to look for a new audiologist a couple years ago, I had a recommendation to come here…read more Regina (the owner/audiologist) was incredibly friendly and helpful from the start. She had me fitted for a top-of-the-line hearing aid brand and met with me several times to ensure the hearing aids were working correctly. During the first few months, I was having problems with the hearing aids (they were a brand new product) and she patiently worked with me and the hearing aid company to ensure that I had the perfect hearing aids. When I had problems with the hearing aids again a year later, she worked well with me again to get them fixed. I am very thankful for all the hard work she has put into my experience (as well as the few battery samples she's shared with me) and will be staying with her as long as I can. (As for the troubling hearing aids? None of it was her fault -- it was all on the company. She did what she could.) I highly recommend this place to anyone seeking an audiologist. I also love that this is a private practice and the people working at the front desk always remember me!

I was pleased to experience efficient and friendly service as well as receive a recommendation for…read morea good hearing aid product from the Chicagoland Hearing Aid Center in Rolling Meadows. A professional audiologist performed the hearing test in a corporate office space using just a laptop and a headset - no sound booth! Cool! The hearing test results were discussed and the product was selected. The audiologist, Benjamin Wright, was very patient with my mom and she is pleased with the results!

I can't say enough praise about the service and product from Chicagoland Hearing!! From start to…read morefinish they worked with me and it was a seamless process. They know the industry and are changing it for the better. I am so happy and have found this gold mine. Thank you!

If you need a hearing test or assistance with hearings aids this is the place you need to go…read more Also during this crazy Stay At Home period they have continued to post in FB information and sent supplies out to clients. Today I received a personal call asking if I was ok or in need of anything. They treat you as family not just clients

Having experienced many medical professionals throughout the years- Dr. Sheri Gostomelsky…read moreoutshines any other as the number 1 professional- ever. She has the most patient, kind, attentive approach in providing top notch customer service and care. There is no other audiologist that you need to see to obtain the most comprehensive exam by someone who consistently goes the extra mile at every visit. Kudos to Dr Sheri - spread the word folks. It's rare that someone of her caliber falls into your life. She's simply the best. Thank you for assisting my family member. Peter Goschy

I was in the need for new hearing aids. The store where I bought my first pair was no longer in…read morebusiness. Not knowing where to turn I filled out a questionnaire on line and was contacted by Hear.com,and working with them they recommended Chicagoland Hearing. After an initial hearing test to establish a baseline I odered new aids. They arrived in three day. I went in to have the set up and I have found them to be patient and helpful. The new technology is amazing and the clarity is superb. I have been back several times for adjustments and question. I would highly recommend Hearing.com. if you need hearing devices.

My husband bought heading aids here under a different manager years ago. My husband asked me to…read morejoin him on his appt today so his hearing aids could be adjusted to my voice. I am on medical disability and getting out is not always easy, but for my husband of course I would go. The sales person actually used this strategy to up sell him by $5,000-6,000! I am angry and feel used. Shame on them. My husband is not a patient here. He is a customer. Their white coats are misleading too. As soon as we rejected the upgrade we were treated almost rudely. Shame on them for using me to upsell. So we called the 1-800 number. They did not know who Jennifer V was?? (She is the lady that responded to our initial review). So we called the location where we had the negative experience. The rep answered and defended his actions for the way we were treated and was more concerned with how the company would respond to our initial review versus making things right. So my husband's hearing aids were never adjusted and this situation was never resolved.

I bought aids here 4 and half years ago for$5000. Went every 6 months for cleaning and check. The…read moretech LaraAnd Receptionist were very friendly. However this time my appointment was changed three times and I was wondering why. In my mind it wasn't a checkup it was more as all of a sudden some different name appears. In a letter I received it said Isabelle enjoyed my last visit, I never saw her. I went what usually quick visit turned to an hour and no one i had ever seen was there. I asked where they were, ' oh there here just not here today' . Yea right. Sure enough the6 we're pushing new more expensive aids. I feel I was conned to this appointment and lied too. I unde4stand sales but sneakily is not right. Then it was a man not Isabelle as I was told. I will never go back. They used me!! I will not recommend them to anyone!!