I've been going here for several years. Not sure what has happened to them over the past few years…read morebut visiting their office has become extremely frustrating. Today, I had an appt for 11:45. For the last several days, I've gotten text message reminders, voicemails, and emails reminding me of the appt. Yesterday, I was asked to come in 15 minutes early. This morning I rec'd a text that my appointment was moved to 11:30. I changed my plans around at work to accommodate. I arrived at the front desk at 11:25. I filled out one sheet of paper and they copied my insurance card. I sat down in the waiting room at 11:30. The waiting room had 5 or 6 people waiting when I arrived. I waited in the waiting room for 50 minutes. I asked the front desk why I was asked to come in early and my appt time was changed and no one had a clue. I ended up leaving. Based on prior visits, surviving the waiting room doesn't mean you are on the fast track to leaving anytime soon. Once you pass that hurdle, then you get to read the eye chart. Then back to the waiting room - or if you are lucky, on to your room....to wait. Then after 10-20 mins Dr Trapeni will visit. They you are rushed out to the saleswoman who pushes overpriced lenses and frames. Beware, she gets upset when you tell her you just need a copy of your prescription so you can order your glasses online for half the price. They have always quoted me $300ish on basic glasses with none of the fancy lenses and add-ons. My insurance pays $200 towards that amount. However, I learned a couple years ago, I can go online and get the EXACT same glass, plus all the upgraded lenses for less. For instance, had I gotten to see a doctor today, I was going to order online and get name brand eyeglasses (with upgraded lens) and sunglasses for $240 - TOTAL, that means only $40 out of pocket for TWO sets of glasses. This practice couldn't come CLOSE to that price. I wish I could say the extra expense paid for better service, but after waiting 50 minutes for nothing, I don't think that's the case.

Dr. Trapeni is an outstanding eye doctor. Having said that, it takes more than just the boss to…read moremake a good experience or a bad experience. Well, the front desk staff really makes a rough mark on this establishment. The main front desk person is abrupt, harsh, and inept. Sadly, this is making me not want to go back even though I really love the care of the doctor.

Tamar is my Optician. She is fun to work with and is an eyewear stylist.She helped me to select…read morefunctional cute and classy frames. Ask her about the eyeglass bundle. Buy one pair get the 2nd pair 50% off. Each person that helped me, Isaiah with the eye tests. and the receptionist who helped take my new insurance info is kind and professional. I love The Eye Doctor, Dr. Kaminski. I am a Senior Citizen. He has explained how medical issues can show up on your eyes, and what possible effects of poor hralth may affect your driving at night. He is a great human being. Thank you everyone on my September 29th visit.

While the quality of glasses Eyecare Plus provides is always great, their staff situation is an…read moreabsolute mess. Multiple times I've come in the middle of the day for pickup and have found they are closed for no reason posted anywhere online or on the door. They also frequently lie about the status of any orders. I was told my new glasses would be ready after a week and after three weeks of no news I contact them and they just so happen to come in the next day. Same thing with a pair of contacts that they straight up admitted to forgetting to order. It's frustrating for a place to advertise pickup anytime but not actually have that amenity. Would recommend for their quality and pricing but if you value honesty and punctuality I would steer clear.

Best place in the Boro for eye care, with the best doctor, Doctor Jennifer Drake and the latest…read moremost modern equipment.

We recently relocated to TN looking for an eye doctor and Dr. Smith & staff were very helpful &…read moreprofessional. They have the most updated technology to give you an accurate diagnosis. I will definitely be back next year for my yearly checkup.

This is a great staff and they are all professional in terms of helping. I would recommend going…read moreback and they have a lot of options for frames.

Dr. Goolsby and her staff were kind, and professional. They were very welcoming for my first visit…read more. I will definitely be returning for future eye care visits.

What a great eye practice in such a convenient location! The entire staff was friendly, speedy, and…read morehelpful. Dr Ballard was extremely knowledgeable. I've struggled with eye issues in the past that other doctors were unable to help me with. Dr Ballard is the fist eye doctor that was knowledgeable about my condition. I've already recommended this practice to many friends! I will be going back!

Always a professional and pleasant environment as we have been going to them for years.read more

We had a great experience! Carl D, He was very professional, efficient, and got us in and out in a…read moretimely manner. What really stood out was his attention to detail and customer service. We were dehydrated, and before we even had to ask, he kindly provided us with water. It's clear that he genuinely cares about his customers and goes above and beyond to make sure they are comfortable. I highly recommend his services and would definitely return in the future!

We have used this location twice and both experiences were incredible. I paid an extra $15.00 to…read moreget a photo of the back of my eyes to see if there are signs of diabetes or high blood pressure and I was clear. They looked normal. I also paid extra for anti glare protection on the lenses for my sunglasses and can say, it was well worth it! There was a huge selection of frames to choose from and it made me indecisive. After settling for three pairs of the cheaper frames I sat down to order. The total was going to be around 120 for all three pairs. The salesman was very patient. I ended up not getting the three I originally picked out and purchased two Coach frames instead. I used one frame for sunglasses and the other for regular glasses. They feel lovely on and came with coach eyeglass cases. I could not be happier with this purchase! I have never worn glasses so consistently. I absolutely love them. I paid 450.00 for everything and it was worth every penny. The glasses arrived in 6 days! The staff members and doctor were all very friendly and polite. We will go to this location for our optical needs in the future.

Multiple visits and consistently good service. It's a great feeling having "Primary EyeCare" close…read moreto your home or the place where you exercise. Good doctor care helped me to recover faster and to worry less about my eye health. Dr Van Hoven was great.

I had an excellent customer experience with Jeff yesterday at Primary Eyecare located at Maryland…read moreFarms. In from out of town, with a broken pair of expensive sunglasses, and Jeff took all the time necessary to fix my problem perfectly for no charge. Excellent customer service and a friendly person to deal with. I can highly recommend Primary Eyecare.

Oh my goodness!! Where do I begin?? Mr Steve is fantastic to work with! It has been a long time…read moresince I have worked with a professional optometrist that is honest to a fault and bends over backwards to help you, educate you, and give you a great deal! This guy does business the old-fashioned way! Honest, earnest, and meticulous. I love my new glasses! They fit, they are comfy, and they are durable! Plus, my refurbished sunglasses can't be beat! Yes, instead of selling me a new frame unnecessarily, he refurbished my old sunglasses as good as new! I couldn't believe how much of a conscientious and customer-focused man Mr Steve is! You will not go wrong trusting Mr Steve with your optometry needs!! He is simply the best. He also encourages routine follow-up visits to correct and tighten your frames as needed. I got mine in December and am due to stop back by soon! I am so grateful to have been recommended to him!! Thank you, Mr. Steve!!

MOD has been making glasses for many years. Steve is one of the most honest and conscientious…read morepersons I have known. An experienced Licensed Optician that really knows his trade. You can always expect the most professional service no matter what your vision needs are. Thank you Steve for your expectational service. R. Famawi