I was having problems finding a distributor for parts for my wife's lift chair. Terrie, the…read morecustomer service representative at this dealer is exceptionally knowledgeable and one of the best customer service people I have ever dealt with. She is patient and very helpful. She helped me acquire the parts I needed to repair the chair by dealing with two different companies. Fantastic and exemplary service.

I was worried after reading previous reviews but I needed help. Apparently this company has had a…read morelot of turnover and change In the last 6months or so. They were able to take care of me with so much care and compassion. I and My family will definitely be using them more!

I have never experienced such terrible customer service. Has it been two months of calling every…read moretwo days asking for my husbands diabetic medical equipment. After promising, canceling, voiding orders, pre authorizing medical equipment under the wrong name and account number, Resubmitting and voiding and canceling orders again, we still do not have the medical equipment my husband needs to survive and we are currently in the waiting room at the hospital because of it. I am enraged, heartbroken, and hopeless. This company is a complete disaster.

The employees are very helpful, kind and professional. I have always had great service here and…read morewill continue to come here for my prescriptions.

Great service, treated like humans instead of numbers. I love this place! Ditch the national…read morechains, shop local.

I have had ongoing issues with their machines since day one and the after hours don't help with…read moreanything I'm calling tenncare and letting them know how dissatisfied I am

This company is too cheap to send itemized statements and bills. They want you to pay online. You…read moredo not get your account number, therefore you can't pay online. You have to search to pay a bill. It is not as if you are the customer. You have to spend time doing searches to pay a bill. You are not sure what the insurance paid nor what you are being charged for. The customer service employee I spoke with had terrible English. The prices are too high. You can order the same thing from Amazon less expensive. They also harass you for orders and to buy things you don't need. I don't recommend this company.

I have horrible experiences with chain optometrists and was very leery of Accu-Vision. However, I…read morehad no more contacts and was in town for only one day. As soon as I walked in, they were busy, but someone did say hello to me. However, I could not tell who said it. I was in the waiting room for roughly 10 minutes before someone took me back and did the start of my exam such as current vision on my glasses that I was wearing, eye pressure, and dilated my eyes. I then went back to the waiting room for about another 10-15 minutes to give my eyes enough time to dilate. Then the doctor came and got me and took me to the exam room. He was super nice but I can not remember his name unfortunately. He explained everything clearly, I have papilledema which means I have to see an ophthalmologist every 6 months. He noticed the swelling right away and made all the notes on my file to make sure he stays up on what my opthamologist recommends. The exam was through but not time consuming in my opinion. Since I live 3 hours away, they even offered to mail my contacts to me. Once I received them I completely forgot which eye had what prescription but thankfully they had already marked the boxes as R and L so I know which eye had what strength which was amazing. I can so many positive things about my first experience here but I think I've said enough. Even though this place is way out of the way, I will definitely take the drive next year for my annual exam. I have family in Murfreesboro, so that is a plus. Anyway, I can't say much about the glasses experience as I only needed contacts this time seeing how my strength stayed the same but getting contacts was an absolutely smooth and easy process. BTW through. If you decide to choose this Accu-Vision location for your next eye exam I do not believe you will be disappointed.

Dr. Martin has been Top Notch as I've been a patient for at least 2 prescription changes. On the…read more3rd time visiting with an appointment, I was told after the fact that he sold the business and my insurance was no longer going to be in network. Could've been notified this prior to my appointment as they did know my insurance already. Seems the NEW Dr. doesn't accept my insurance. Now I'll spend my hard earned money elsewhere.