Great people therapists are so helpful and courteous abad compassionate. All treat you with respectread more

I would recommend Motion- Monroe West to anyone in need of PT. I am always apprehensive when going…read moreto anyone for care. I know that my recovery and my long-term quality of life are dependent upon someone else properly accessing my needs and determining an appropriate course of therapy to ensure that my full recovery is on the near horizon. I received that with Motion- Monroe West. They created a challenging approach (exactly what I wanted) and they worked with me during my recovery and pivoted when I was sore or when pain appeared to be lingering longer that expected. I never doubted that I was on the road to recovery thanks to them. Each time that I arrived they asked questions to access whether an adjustment in therapy needed to be made for the day. Or if I wasn't being challenged enough and was ready for the next level of progression in my therapy. They even implemented and employed several alternative approaches to my recovery that I would not have considered or thought of. This was all initiated by them constantly asking questions to ensure that I was constantly progressing Caleigh, Jennifer, Jordyn and Devin were all amazing and regularly went above and beyond for the patients. They even shared the office snacks with us. Taking care of your injury and your belly Very welcoming and friendly environment. Top shelf all the way. Highly, recommend.

I recently tried this place hoping it would be a great place but NO. The 2 lady's , one is the…read moreowner are very judgemental first off but also very fast/rushy and leave me in the room for 20-30 minutes at a time with MAX a warm blanket on me.. She's very rude, same with the other lady. I gave it 3 chances because I saw the older folks smiling but I was treated terrible & felt so uncomfortable everytime.. Ugh, they actually made my shoulder worse when places objects on it fast and it the wrong spots

Such a wonderful, peaceful place. First contact was with their secretary (she's so patient, kind…read moreand informative) whom made the process so easy. There wasn't a wait time to begin therapy. The therapist assigned to me was straight to the point and rendered care efficiently. The space is clean, although they have carpet, it doesn't smell sweaty or agitate my asthma. I have been to another therapy office, which was a disaster. I strongly recommend this office. They are great.

Thank you Tyler (evaluation) and Thomas (physical therapy sessions). This dynamic duo had me…read morefeeling better in no time. The excruciating pain that was with me for 3 months subsided in a matter of 6 weeks. Unbelievable and what a relief. I hope that physical therapy is not in my cards in the near future, but, if so, I'll be right here. Thank you guys!!! All the best.

This is the second time my physical condition has required Physical Therapy. In 2012 I had shoulder…read moresurgery and went to the Goshen office. I received excellent care and treatment from Greg and recovered quickly. This past June I was involved in a automobile accident. I am now going to the Chester location for treatment. From the first phone call you know you're dealing with professionals. Nancy was sympathetic to my needs and accommodated me and set up my appointments immediately. I am now being treated by Jessica, Physical Therapist. I'm always greeted with a smile and she is always concerned with how I'm feeling and what we can do to make it better. I always feel good after a session at Access Physical Therapy. A nice plus is that I get a text message reminder the prior day. Very helpful. I will, and have, recommended them to anyone in need of treatment.

I scheduled an appointment with POTS but canceled it several days in advance well before the…read morescheduled time. Despite this, I was charged $103. When I called to ask about the charge, I was told it was a non-refundable deposit to "hold the appointment" for up to three months, since I was supposedly taking a time slot from a therapist. That explanation didn't make sense to me, as there was no active appointment being held after I canceled. When I questioned this, the representative became defensive and dismissive rather than helpful. I was also told I had agreed to these terms, which I do not recall doing. I ultimately disputed the charge with my credit card company and the chargeback was approved. I want to be clear that I can't speak to or judge the clinical quality of the providers themselves. However, the office's billing policies and customer service practices clearly need improvement. I completely understand policies around missed or last-minute cancellations, those situations do take time away from providers. However, charging a non-refundable fee for an appointment canceled well in advance feels unfair and misleading. Based on the interaction, this seems to be a recurring issue rather than an isolated one.

I visited POTS today for business and received the same warm welcome I received 15 years ago when…read moremy child was a patient. I continued to see the same level of professionalism, skill, and talent from the wonderful therapists. The multiple Sensory gyms are highly equipped and plentiful. I highly rate POTS for their therapeutic services and recommend this office with the highest level of care. ABL

Yes, everyone there is great, very attentive and caring. Their center is beautiful and very…read morespacious. So happy to have found them. Will definitely recommend!

trying to get ahold of this company is worse than the surgery I went through. I got a surprise bill…read moreand now I've been given the run around for 2 hrs.

We are so grateful for the incredible support and care we've received over the past 6+ months. From…read morethe very first phone call, the team made us feel welcomed and reassured. They turned a class that was initially met with hesitation into something genuinely positive and enjoyable. Everything about the experience has been wonderful -- from seamless scheduling to the warm smiles that greeted us before each session. The patience, kindness, and expertise shown throughout the process made all the difference, and the care extended not only to our child but to our whole family. We can't recommend CommuniKids highly enough!

Came here for speech therapy sessions and it was very mediocre. Our therapist was nice and meant…read morewell but was not great at keeping our child engaged and our child was bored in sessions. We asked for specific tips of things to work on each week and were given a generic handout not tailored for our kid. Communikids was ok, but now that we are working with someone through early intervention we see such a difference in quality! The state therapist is high energy and in just 2 sessions has given us great tips.

The Therapists and the receptionists all show professionalism, compassion for the patients who…read morecome and go daily. I'm very pleased with how clean and professional the facility is kept.

Love the new building! It's big and open with lots more room in my opinion. The new beds that go up…read moreand down are pretty cool too. Very comfortable as well. Staff is all very friendly and accommodating to everyone.