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    Access Physical Therapy & Wellness

    4.0 (8 reviews)
    Open 7:00 am - 8:00 pm

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    Scotchtown Chiropractic & Physical Therapy - Stimulators at its best

    Scotchtown Chiropractic & Physical Therapy

    4.6(9 reviews)
    5.0 mi

    Physical therapy needs attention. I recently went for an evaluation for PT. I have family members…read morewho have had positive experience with the Chiropractor and one of the PT workers (younger male). Unfortunately, I did not have a positive experience. The afternoon PT worker was more interested in pushing his MLM that helping me with my treatment. At one point he took my number, I assumed it was for appointments purposes. Odd because the front desk has my contact information. Turns out it was to send me a video to push a "miracle oil". I decided not to return and to elsewhere. Best thing I ever did. The new practice was wonderful. We did a number of exercises, gave me a workout plan for home, discussed what to look for with footwear and suggested adaptive equipment my insurance would cover. What a difference! I feel sad that people come for help and they are being pushed a product. People who need PT are vulnerable, often elderly or young kids on sports teams. They need help getting back to their normal activities. It wasn't professional or at all ethical.

    My first time coming here because of a work injury which the pain hasn't gone away for months now…read more I have to say I absolutely love Dr.Cruz's bedside manner. So pleasant!! She is the best and her massages make me feel so much better. Also, the front desk is very welcoming and are very nice. Fast at answering their phones and booking you an appointment! Appreciate what everyone does here.

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    Scotchtown Chiropractic & Physical Therapy - Walter Tonyes, DC

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    Walter Tonyes, DC

    Crystal Run Healthcare

    Crystal Run Healthcare

    2.1(49 reviews)
    3.9 mi

    I've never had any major issues with this practice since being a patient here, but I tend rely on…read morereviews, so I figured I'd mention this, in some small hope this could be included as part of a quality control type of survey. 20 week ultrasound has been scheduled since 6 weeks. As usual, they called me to confirm this appointment. I confirmed and even asked if the office closes due to possible impending snow storm. "We don't cancel or close unless the doctors decide it's too dangerous". Cool, we don't cancel plans unless the same... Appointment day. We get kids ready to bring with us to the 11am appointment since school was cancelled, and yes, it's been snowing since last last night. No big deal. We get there at 11:06 am to check in. We are seated in area D, and it's the only area with people waiting, and packed. Didn't think anything of it and get settled in to wait. 40 mins later, I finally decide to ask about any clue when we will be seen, she says there's only ONE tech today and everyone waiting is waiting on her. Wow. Ok. I talk it over with my crew in tow, when the nice lady at the desk informs me that there's another tech coming in at noon. At this point the other people waiting overhear, and are also becoming impatient. Finally, at about 11:53 (remember appointment was at 11am) I decide to try and reschedule. My thoughts: -I don't mind waiting. But waiting for an hour to be called in for my 11am appointment, for a procedure they warned me lasts 45 minutes, and they told me to be ready with a full bladder for? -no one came out to check unless you went to ask. It sounded to me that everyone else waiting were also guessing as to why and when. Why couldn't they mention at check-in that they are down to one ultrasound tech and it could be a very long wait? I feel like his would save many peoples time and frustration, and gives a baseline expectation. Seems a bit inconsiderate, kind of unprofessional. So we left. Got up on a snow day, to wait an hour in a doctor's office to not be seen. Hopefully tomorrow I actually get seen. And going forward, hopefully some consideration could be exercised with procedure in front office when short staffed and these types of issues arise.

    radiology- don't bother. I never seen such a bunch of lazy good for nothings in my life…read morewe came from 1 hr away for an MRI and they didn't have the lab work fir it nor did they want to call the doctors office and was told by the nurse "I'm only 1 nurse here and I don't call doctors offices call yourself. Wound up leaving after over 2 hours of nothing including no MRI. Stay away from you'd do better at a Vetinary office

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    Crystal Run Healthcare
    Crystal Run Healthcare
    Crystal Run Healthcare

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    Access Physical Therapy & Wellness - physicaltherapy - Updated August 2026

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