Had to wait 5 minutes for the driver when I was done with my appointment. I use a rollator and have…read morechronic vertigo. I've asked them not to send this driver again. The last time I used him he left to go get lunch. I had to wait 10 minutes for him because he got stuck in traffic while getting his lunch which he asked permission to go pick up lunch. Then he complained that he didn't get to eat it!

They were very helpful in getting the proper driver for my daughter. A solid, professional…read moreorganization. They have my business for sure.

I booked this company based on the reviews and prompt response to my questions. I specifically made…read moremy choice on this company because they had a vehicle for 17 people WITH seat belts as we have small kids in our party (looking at Christmas lights) and parents wanting to bring car seats and boosters. The vehicle that showed up didn't have any seat belts, and when I called to inquire they said the other vehicle was being serviced for AC. I would have liked to know earlier only because the seat belt issue was so pivotal and it put people in an uncomfortable spot trying to decide whether to pass on a really fun holiday family time or just take a risk with babies on board. This bus was also dirty from use, visible dust on seats & dust coming out of AC vents. There were several tech issues that made the day-of confusing (Google calendar invites for the ride canceling, then moving from our scheduled time from 6pm to 4pm, a different driver from the original text message, and the driver telling me tip wasn't included though I certainly had paid the 20% up front). Our driver was patient and accommodating (Melvin) to the confusion while I called the company to figure out next steps, and after the ride when I showed him I already pre-paid his tip. All in all the front end of this company was great, the back end was kind of a mess. To their credit, they did offer a full refund to me if I didn't take the ride and were apologetic. I'd go with another company if you need something super specific like seat belts and want better communication up front if things change with your ride.

Booked this company for my son's prom. He and his friends said they had a wonderful time and…read moreworking with the driver was very easy and fun. They felt safe and well taken care of. Thank you Frisco Premier!

Excellent!!!! 5 Stars!!! Nate is fantastic, and he is helpful and flexible to your transportation…read moreneeds, wherever you need to go! Phenomenal customer service. Effortless communication!! The vehicles are clean, and I consider this business a reliable go to, whenever I'm visiting Dallas and surrounding communities! Highly recommended! I was picked up and delivered to my destination in a timely manner. You need reliable, easy, punctual, honest and friendly transportation, call Nate at Comfort Luxury Transportation. You will not be disappointed! The prices are reasonable, in my opinion. I enjoyed my experience!!! Thanks, Nate!!!

What a great experience my girls had in the TESLA SUV! Alex was their driver and he was safe,…read moreattentive, and right on time at every stop! I highly recommend Nate's for your car service needs!

Please dont waste your time contacting this company. I called from South Carolina trying to arrange…read morea ride to the Doctor for my elderly mother. I left multiple phone messages and also filled out the online form. That was 10 days ago, I have yet to hear from anyone at the service. No Thanks.

Carrollton taxi provided a wonderful experience . I had to leave at 4:15 am to catch a 7 am flight…read more I called 2 days ahead and Thomas , was very professional and reassuring that he would not let me down. I received texts that taxi was on the way and when he actually arrived. Everything went perfectly. Thomas was very professional, friendly, and courteous . He was there at the airport a week later to take me home, again a very pleasant experience. I highly recommend his service and have no need to consider anyone else. My experience with Carrollton taxi service rates 5 STARS ! I truly do not know how he could have done a better job other then to fly me to my destination as well ! GET A PILOTS LICENSE !!

BEST Party Bus in Dallas! Definitely recommend for your next birthday or outing with friends.read more

Late to pickup, then went to the wrong address. When we arrived dropoff location, it was the wrong…read moreend of the road. He told us to walk the half mile......that is how they treated us.

I called to see how much it would cost to take me to the airport. Unfortunately, I'm on a budget…read moreand couldn't afford to pay for the ride. Instead of hurrying me off the phone, the gentleman suggested a service that might be able to meet my budget requirements. In this day and age that was such a courtesy and such a kind way to conduct business. I very much appreciated the empathy that this employee or owner (not sure whom I spoke with) displayed toward me. If I can ever use this service in the future it'd be my pleasure because it's clear to me that they don't just care about securing customers, but about being helpful to those in tough situations.

Moss Transports was very courteous and prompt when responding to my request for a quote and…read morebooking. I did not wind up booking with them since my plans changed but their rates and communication were great! I will definitely keep them in mind when I need to book a car service in the future.

What a great experience we had with our rides to and from the airport with Justin. He arrived…read moreright on time for our VERY early departure and was there waiting for us at the airport when we arrived home.. We will definitely be using them again!!

Prompt, clean, friendly, very professional and they can handle large groups up to 14 in a single…read morevan.

Alliance Limousine was awesome. I took them to DFW the end of July, 2026. It was for a 6:00AM…read moredeparture, with a pickup @ 4:00AM. On the return my flight was delayed and the arrival wasn't till 12:30AM. For both appointments they were there, on the return they were tracking my flight and knew I was going to be late. The whole time I was able to text with my driver, Brandon who was stellar. I was very nervous about trying them as I hadn't used them before but it all worked out and will be using them, again in the near future, Their price was very competitive with the other limo companies.

Driver was 15 mins late but made up the time on the backend. He was awesome and took us through…read morehighland park for a holiday lights tour. Booking process wasn't the best but their rates were competitive/cheaper than the others I priced. I didn't love the fact that I had to give my credit card over the phone and then email a picture of my credit card to them along with pictures of my driver license. Still a 5 star experience overall and would definitely book them again.