We hired AK Marble & Granite in October of 2021 to remodel our kitchen. They were to do tile…read moreflooring, base cabinets, an island, pantry and granite countertops. After a year we had to take them to court because the installer never put thinset under our tile floor and the floor is lifting. Grout continues to pop out to this day. We told AK about this and they came back to try and fix it but their way of fixing it was to just add more grout which didn't resolve a thing. We never received the rollouts for our pantry or island as promised, yet the price for these items was to be included in our contract. They kept telling us we would get a discount at the end. Continue reading and you will see that my discount was an increase of $5,578.98. I asked how much of a discount for the missing rollouts and they said they would take $400 off. I will admit at first I agreed because honestly I was sick of dealing with them but then I realized that their discount was way less then it would cost me to get all the roll outs so I said we would wait until they came in. We most definitely never got a fair discount for anything or any of our rollouts. They never ordered the correct amount of tile for our floor although we were charged for 600 sq ft of tile flooring. AK told his installer not to lay it under our appliances because we wanted to save money yet the 600 sq ft which is in our contract was wall to wall. Which is what we paid and still to this day didn't receive. We did agree that they didn't have to go under the cabinets but we asked from day one and multiple times after that to go under all of our appliances. When we agreed to not have them go under the cabinets we were told there would be a discount as it would be less flooring but that clearly wasn't the case. The installer wasn't going to go under our washer and dryer in our mud room at first because AK told him not to and I had a fit! Who doesn't tile under their washer and dryer? I mean come on! When we went to visit their facility to select the granite we wanted we were interested in two different slabs. AK told us they were both the same price per sq ft. We selected one and the very next day asked if we could switch to the other and were told it would cost more. We should've ran at that point but we just gave them $20,000. Our total contract with them was for $31,800. I didn't understand this as the square footage wasn't changing. This was the one I wanted so I asked how much more and was told maybe $500. I said fine and gave them the ok to do it. The very next day AK's wife text me and said AK said there would be no additional price for the change of the granite. Although once we filed to sue them they filed a counter claim saying we still owed them over $5,578.98 for the granite. Funny thing is we already paid them what we agreed for the granite. We paid them $20,000 to start. Then about a week later they asked us to pay another $5000 for the flooring even though it wasn't completed but we paid it. Then they came and put in the cabinets and counter and wanted another $5000 which we paid. Our balance at that point should have only been $1800 but remember my discounts. They asked if they could come get the final payment of $1800 and they would drop off the last box of tile for my husband to finish the floors because they couldn't come back and do it and I told them no!! I said I would see them in court as this was ridiculous and had gone too far. They never mentioned an increase in our granite to me at this point either. They were increasing the counters costs by $5,578.98 yet they never mentioned it! We never signed anything that we were going to pay more for the counters. Remember I have the text from AK's wife saying there would be NO increase in the countertops. They never mentioned this price increase to us at all until we sued them. This company is crocked! Be very careful! We were awarded in court and their counter claim was not. However, now they won't pay. We need to hire someone else to come fix the job they did. Some of the granite is cut uneven which he told us was because our house is old. AK made the template. They claimed that they finished the job and we still owed them $5,578.98 yet we never received a final bill! They claimed in court that they emailed it. I checked my email and nothing. This was my discount people! Beware!! We never had time to even look at anything that they completed and they had their hand out wanting money. Now they asked if we would give them six months to pay what we were awarded in court. I don't want to wait 6 months. AK called us dumb faces and said he believes in god and he will see us in court and do what the judge says but he's not! We are having to go after him to force him to pay. We were asked when they thought we were happy to give an honest google review. Now they have their lawyer asking us to remove our review. Which I will not! I want others to be warned about this company!

Love this company! I have used them three times in the past and they do amazing work and at a fair…read moreprice. It's hard finding good granite workers and it's nice to have a company that I can depend on. I will not use anyone else. They can fix damaged granite and replace broken ceramic sinks that are attached to granite tops. This is not easy work but they make it look easy.

Had a roof placed br Red Well 8 yrs ago and just this week noticed a water spot near a skylight…read more Called Red Well and they were out the next day to do some minor repairs around the skylight. After 8 yrs I expected to pay for their service but there was no bill for the service. This says a lot about their integrity. I'll be replacing stucco on my house soon and they'll be the first people I'll call for replacement siding. - George Y.

One review says they stood by their work after 8 years when they had a leak and came out the next…read moreday no questions asked to help them. Us, not so much. Took weeks for the builder to get a response back from them about the issue which was that they used silicon on my roof to seal around a pipe. The owner went back and forth with the builder and tells me on the phone something isn't right with it, but tells the builder there is nothing wrong with the roof. Hard to want to give someone business or a recommendation when they don't stand behind their work. I'd look for someone else if you need roofing done.

Air condition needed repairs after it was struck by lightning…read more The tech did a great job July 1, 2025 and the office was responsive up until I made the payment on my credit card that same day it was repaired. I originally todo the tech I didnt need a receipt but decided I was going to submit yo my insurance company. The company ghosted me. After about 10 calls and 5 emails and also contacting through the website, I still have gotten a response. well they did send me an email with a line that said service call and $0 on it. I needed them to list the products that were replaced with the total. They can put paid and $0 owed if they want. all of this and it's 3 weeks later. i even drove to the address on their website and it's a corner lot with no building. The open 24 hrs a day is an answering service that you will never be able to speak with someone that can help you. They said they would label it as urgent. Even that doesn't help.

Ian from Just in Case Plumbing just left after a service call this morning to fix a failed bidet…read more He replaced the shut off valve too. As well as snaked a bathroom sink. He was professional, competent and pleasant. He'll be back soon to replace a garbage disposal. I am happy to have a plumber on my list of great contractors!! Tyler was great to deal with too.

started out as if they knew what they were doing finished the job scattered and dissolved. Masonry…read morejoints falling out. Has this company going out of business. We can get no response.

Jonny Smith left contracted with me to do a brick repointing job and after being paid, left the job…read morewithout finishing it. I have bags of your company's sand and mortar here at the house. Please come a get it. This guy is a con man.

Seamless Gutter replacement. Jarrett reviewed the project with me and advised why he thought the…read moredownspout flow should be changed. The team worked quickly even in this awful heat. The cost was very! reasonable.

They did it fast, water is away from the house and most importantly they cleaned up well and cost…read morethe least of the 2 other estimates.

Always satisfied with there work if there is a problem they take care of it they did multiple roofs…read morefor me my first call if I need that done

B&E replaced our 60+ year old roof (that didn't leak) seven years ago and it began leaking into our…read moreliving room. It leaked for quite a while before we noticed, which we discovered from reputable roofers is common, especially since it had been leaking over our porch not into our house at first.They came twice and said it was fixed but it STILL leaks into our living room. We now have buckets in our attic. Your roof might look good at first but pay attention to their warranty and follow up. Buyer beware. Wish I could give less than one star : (

My Home Owners Association hired Klausmair Construction to repair the foundation of my home which…read morewas a large project. I must say, the owner Kurt and his employees are far beyond a 5 Star rating. Kurt let me know the full timeline of the job as well as an overview each day of what would be completed. Everyone I talked with throughout the process were professional, experienced, prompt and courteous. On the day that I could not be home, Kurt sent me pictures of the progress of their work which was very comforting to me. When the job was completed, a final walk through was performed as well as a personal phone call from Kurt who asked if I was satisfied with their work. I can honestly say that I was blown away by how Klausmair Construction operates. This is a premier company that provides over the top quality work and service. I wish to say thank you to Kurt and all who participated on this job. Klausmair Construction is #1 in their field.

The roof on the entire condo complex was replaced in August of 2018. The workmen ship was extremely…read moresloppy! The roofers left nails/screws everywhere. Needless to say our car tires were in danger! When asked about this they replied that's what happens when a roof is replaced!! My neighbor physically picked up twenty two nails in the parking lot! A few months after the roof was finished I noticed three different areas of my condo had water marks on the ceilings . I contacted the condo association whom sent a handy man over to inspect the situation. He assured me that there was an issue with the roof replacement. We then contacted Klausmair to report the damages. Two young men showed up at my condo only to deny any wrongdoing! They were extremely disrespectful to me as a woman let a lone a home owner. The men told me if the wind blows the wrong way I would get water in the condo!! I'm almost positive that the wind will continue to blow and I find it hard to believe that the wind only blew on my condo since I'm connected to five other condos that had not gotten water on their ceilings! Low and behold after denying my claim to fix my water stains. They returned at a later date to replace/install the roof boot which was not installed at the time of the roof replacement! Just about two weeks ago now a shingle blew off the roof not sure what will happen with that problem!! I would like to warn anyone looking for a roof replacement to go to a professional that will guarantee their work for the duration or the warranty!! This company were so unprofessional and degrading I don't know if I would have them put a roof on a dog house let a lone my home!! Thank you!

We needed a roof replacement/repair to meet requirements for our refinancing in the middle of…read morewinter. I was given a reasonable quote that evening and was brought sample shingles to approve within two days. The first decent day the crew was here and got the first half completely done, including adding a base of plywood which was needed due to the poor quality of the old roof. The next good day that was available they were back out, finished the job completely, and the roof looks wonderful. They cleaned up completely, took pictures as needed for the appraisers to review, if needed. I highly recommend this group. They knew what they were talking about (my past husband was a contractor & I used to run the office) and were polite, prompt, and professional.

We sold our home and inspector determined we needed to repair or replace roof due to some curling…read moreshingles and some moss. Larry told us we didn't need to replace the roof but we didn't want our buyers to then find another issue with the roof. The replaced the roof on very short notice. I appreciate the honesty as they weren't out to take us for as much as they could get. They suggested just repairing. They were prompt and very reasonably priced. No mess left behind. Update: Now the appraiser wants a gutter replaced before we can close on the sale. They are coming out same day I made the call. Larry and crew are ethical and honest. I would absolutely use them again!