I've been with Rita and Farmers for many years now. Always responsive and professional. Great…read moreservice. Easy to work with and her staff is helpful and knowledgeable. I recommend her highly.

We've been with Rita Sharma Insurance for as long as we've needed coverage--Auto, Home, and…read moreBusiness. Their team is always prompt, efficient, and incredibly responsive whenever we need assistance. If you're looking for dependable and trustworthy insurance support, this is the team to count on. Highly recommend!

I was working with Michael Tran, who went above and beyond to help me with my policy. I was at the…read moredealership until 9 p.m., and I was shocked that he was still able to assist me that late. I felt truly appreciated that he went out of his way to help. It was probably the fastest service I've ever experience...He tookk the time to clearly explain my coverages instead of just giving me a price and having me pay like my previous company did. Thank you.....I will definitely be sending business your way.

Daniel Santos is terrific insurance agent. He even works on weekends! He responds quickly to my…read morequestions and is always on hand to help me especially with tech stuff. Very knowledgeable and super helpful! Thank you Daniel!

This office has been trouble from the start, about 1yr now…read more First the agent misquoted our home policy and couldn't reconcile the cost with the actual cost from Arrowhead. No resolution except to pay more. He ran my credit card ahead of time even though he said he would wait a week. Now I'm dealing with another person in that office trying to get a simple question answered about coverage but I'm told the document is too long to read and that their PDF is not searchable! They won't reach out to Arrowhead for the information and told me to do it. However, after many attempts Arrowhead insists I talk to a Geico agent. See my review about the Geico-Arrowhead-Zurich 3-ring circus fiasco.

Frank Chavez at Rowand is very helpful! Timely, accurate communication and assistance for quotes,…read moreproviding information. Definitely recommendation!

Darci is amazing! She is extremely knowledgeable about various benefit plans and was able to…read moreprovide me with options. When my husband and I decided that Covered CA was the right choice for us Darci handled the entire enrollment process for us! She also followed up to let us know when our member numbers would be issued and was available to answer all questions we had after enrollment. I highly recommend Darci for a stress free process. You will be happy that you contacted her!

5 stars! A friend highly recommended Darci, and they were right. I truly felt like Darci was…read morelooking out for my best interest. She was very knowledgeable and responsive.

If I could give this agency a negative star I would!! The customer service is "HORRIBLE"!! We had…read moreMercury Insure through this agency for over 5 years, the agency made a mistake with my renewal of the policy and when I discovered the mistake, not only had they dropped me, but refused to reinstate my policy. When I contacted Molly/Staff they were rude, unprofessional, and told me.. go call Triple AAA!! I am a Senior Citizen (79yrs young), don't judge a book by its cover! This is discrimination at it's finest. Just wait, the employees at this location will get old/wise a me someday, I hope no one treats them the way I was treated. Do yourself a favor.... DON'T GO TO MOLLY MO INSURANCE CO. They DO NOT believe in CUSTOMER SATISFACTION :(

Kind when you're in agreement, passive aggressive otherwise…read more My premium went up almost 50%(!) multiple times across several automatic renewals, without notice, and they cited the same accident each time I asked about it, even though nothing else on my record changed. When cancelling, they seemed almost shocked over the phone, and asserted that the other company I decided to go with made a mistake. Thanks but no thanks.

I received an email from Craig today informing me that our cost for my mother's car insurance…read moreincreased. The cost was because the insurance company we get the insurance through raised their rates. Craig reviewed my mother's coverage, looked up the value of the cars on my mother's plans and suggested ways we could reduce our total cost. I was really impressed with this sort of personal attention. Craig discovered the issue and was able to come up with a solution that resulted in a win for us. Quite frankly, I'm surprised that a company would go out of their way to reduce the amount of money we're paying per month. I'm surprised and grateful. Thank you, Craig.

Rick Hatcher is helpful, responsive and very easy to talk to. Got me set up with the coverage I…read moreneed at a great price. Thank you! So happy I found JSW!

Kevin is an excellent agent. Always gives prompt service and great guidance. He's a pleasure to…read morework with.

I have been with him since around 2013 when he was Farmer insurance, then he stopped and came back…read moreas creative element insurance, I moved over with him because he was a family's friend, he insure my family cars (5-7 cars) stopped a couple years ago , but my homes and my auto repair shop business still with him, I trusted him completely, I relied on him to make sure I am covered, that was a BIG MISTAKE! This Oct. on a road test of customer's car,I got into a fender bender , very small accident,I referred the other party ( the car I hit) to my insurance for their damage, a week later, he called and told me that because I do not own a company car and did not carry commercial car liability insurance, the claim is denied, I will have to pay out of pocket,and advise me that if I want to test drive customer's car in the future, I will need to get a company car add this coverage for an additional $1,600+, I was puzzled, I pay over $4,000 for my shop insurance, I thought I was fully covered. I came to find out that due to incompetent or carelessness , he did not add NONE OWN VEHICLE coverage on my policy, which my former broker informed me that with most insurance company, this is included or added with general shop liability insurance at a very minimum charge or free, NOT $1,600+. instead of being honest and admit to the mistake , he tried to sell me more insurance that I don't need. I trusted the wrong person. Please double and triple check the policy he sells you to make sure you are covered,and is what you needed, I made the mistake of trusting him , now I will be paying dearly. ST.

Keep increasing the rates without any information, beware of unnecessary charges, they want me to…read morepay double payments on each renewed policy, which was almost $1000, one of my car driven yearly less than 3000 miles , no accidents and keep raising the rates , unpredictable and unnecessary , finally I switched to an another insurance provider but they still asking for some premium fees, after i already cancelled the policy.

Wallace and his team are professional and have great service! Definitely recommend giving them a…read morecall to compare your auto, home and umbrella insurance.