My wife and I have been shopping around for home and car insurance. We heard about TCS insurance during the pandemic and decided to contact them to find out more about their company. We were glad we did and got the help we needed from Rigo. He gave us options on different types of insurance policies. He was knowledgeable on theirs as well us showing us other companies' policies and what would be the better and more suitable insurance for us. He didn't pressure us on trying to get on board with their company, he was very patient, and we felt comfortable asking questions and gave us a peace of mind with his answers. We definitely recommend TCS to anyone interested in car or home insurance, and I'm sure Rigo, along with his colleagues will be more than glad to help you out. Thanks Rigo H. for all your help. read more

I obtained this broker's contact information through a Google search. My telephone conversation was unproductive, and the individual who answered the call exhibited unprofessional behavior. Consequently, I will not be utilizing this company's services, and based on my interaction, I cannot place my trust in this company and would not recommend it. read more

In the years since I posted my initial review I've come to appreciate Domingo's professional perspective all the more. With California's insurance landscape being what it is, and with insurance being a complicated topic to begin with, you definitely want to have someone like Domingo to help. I strongly recommend him for an honest assessment of what is best for you, even if it means he will not necessarily sell you a policy. A level of integrity I wish were more commonplace. read more

Domingo is an extremely professional, helpful and service oriented insurance agent. We needed a specialty insurance policy that was hard to find. TCS has access to many out of the box policies besides regular insurance. Domingo responded promptly and had enough providers to find a very special vacant home policy that we needed on the fly. We were very relieved and appreciative to find such a good, responsive insurance agent. Thank you Domingo. read more

I love that I can send a message and get a response within minutes. They make everything so easy to navigate and pay electronically through my phone. Not to mention, the price of what we asked for is below others (from what people said they paid). Grateful for hometown and in person service! read more

I insure my Family for Auto & Home with Domingo through MetLife since 2016. He has helped us adjust our coverage as things evolve. Today we insure our teen driver with great coverage. Whenever I need help I know I can reach out to my agent via email, phone call and even text. I recommend them for all your insurance needs! read more

Switched policies through TCS Insurance. I had contacted a few brokers in the area, but this company was the first to respond, provided the best deal and whole process happened the quickest. Brian was helpful, professional and very responsive to all the questions and issues we had. He found great deals, helped us to cancel policies with the previous company, and every action he made was pretty quick and effective. I couldn't be happier with this experience! read more

Amazing experience I had with these folks. Very responsive to my questions, even during off hours. I just happened to find them on the Internet one day when I was searching for someone to help me with my manufactured home owners policy. Don't hesitate these guys are great! read more

I want to thank Domingo and his staff for always helping when the help is needed for me me and my father with our insurance needs.Great team looking forward for many more years of doing business! read more

Let me start off by saying I don't usually leave reviews but this company and Rigo Hernandez are seriously Top Notch and I think anyone looking for Insurance needs to know about them! Dont look any further... THIS is the company you need and want to go with!! After my parent's passing, I was looking for insurance for their property with a mobile home placed on it. I had called a few other places before being referred to TCS and to this day, I have never received even a call back from a couple of places I called and finally received one from another about 4 days later! Rigo on the other hand, had a policy quote ready within an hour after speaking with him! I was amazed at how quickly he got everything together and ready to go! I ended up in the hospital for emergency surgery and couldn't get him the information he needed to proceed, but he continued to follow up with me during this time. Once I was able to get back to him with the information needed, he had the policy ready to sign that day! Not only is Rigo Hernandez diligent, efficient and knowledgeable, but he was very responsive to my questions and answered every question thoroughly and in detail. I feel confident I made the right decision and will NEVER go anywhere else for my insurance needs. I will refer anyone and everyone I know as I have NEVER in my 45 years dealt with a company or agent this amazing and efficient! Look no further people... you will NOT be disappointed! Thank you TCS and a BIG special thanks to my agent Rigo Hernandez! He's seriously AMAZING & THE BEST!! read more

I had a claim recently due to a leak two floors above my apartment that resulted in a flood and substantial water damage. This was the first time I had a claim with my homeowner's insurance so I was doing my best to navigate the system. I turned to TCS Insurance Brokers and Domingo's team to answer my questions, and I was very happy I did. Domingo was helpful, giving me insight into the process and stakeholder's perspectives that allowed me to better advocate and get the claim amount I had a right to and that would fully cover all the repair work needed. Thank you, TCS Insurance Brokers for helping me through this tough time with your insights and advice and being an ally to me as I had to advocate for my coverage! read more

These guys are great! Not only was able to save a few dollars, I was able to get double the coverage I had from my existing carrier. Very pleasant experience! Thanks, J- read more

TCS helped me a few years ago when AAA canceled my home policy because of "wildfire" they set me up with a new policy and helped out tremendously with the communication with the insurance. This year that insurance carrier canceled me for the same reason. Brian and the folks helped me find a competitive quote. read more

This group was very easy to deal with. Rigo was top notch. He sent me a video explaining all the coverage and my options that made my choice easy. I would highly recommend them to anyone. read more

TCS insurance went above and beyond on my business insurance needs. As we are going through tough times with covid-19 I needed a fast, safe, and trustworthy insurance broker to insure my establishment. As I contacted TCS i was amazed at the professionalism and quickness domingo took on getting me a quote. In no time I was insured and all my expectations were surpassed! I feel 100% safe with the coverage that I now have and I will be letting businesses around me know where to go for their insurance needs. Thank you TCS for your kindness, thoroughness, but more importantly, your expertise! read more

Amazing customer service at a very competitive price! Very clean facility and professional staff. For some reason, my postal office lost one of the registration stickers they mailed out. They were able to quickly issue me a replacement without hesitation. Would use their service again! read more

This was my first time shopping for home insurance. Rigo made the process simple and easy. He answered all of my questions and was professional. He got back to me when he said he would and followed up as necessary. This is an example of true customer service which is hard to find. He was very detailed and did not make any mistakes. Because of this I give TCS insurance 5 stars. read more

Overall, TCS has been incredibly easy to work with. I had been with my State Farm agent for over 25 years, with mixed experiences. I was impressed by Brian Schilling's (my new agent) knowledge and (very) apparent experience in the industry. Brian was able to guide me through the process & insurance coverage in a way that was easily understandable. The process was super-streamlined and after matching my existing insurance, and also allowing me to select increases in coverage with ZERO PRESSURE, I ended up with all new insurance coverage that was less expensive with greater coverage. I now know that when you go with one of the "big box insurance companies", you pay for unnecessary overhead. This was long overdue and I am so happy that I made the leap of faith!!! #homeownersinsurance #autoinsurance #classiccarinsurance #lifeinsurance read more

Definitely would refer friends and family. Highest professional team. This was our number one pick over State Farm and others. We had the best Associate Rigo answered all of our questions and concerns day or night. His staff was fast to respond and we actually did get to meet and shake hands. The whole experience from new home buyers to the need of insurance was easy. read more

Amazing customer service. I called for a quote and got much more than that. They really go far and beyond to provide you you with excellent service. read more

my car's registration had been expired for over six months and i'd already tried two dmvs (tracy and manteca) right when they opened and the lines were wrapped around their buildings. i didn't want to wait in line and someone has recommended tcs to me so that's where i went. the process of renewing my registration was super quick and simple. i didn't catch the woman's name who helped me, but she was super sweet, friendly and helpful. while i was there, i decided to ask for a car insurance quote. domingo was not only super helpful and informative, but also very honest and realistic. i've never carried my own auto insurance policy and he explained everything to me. i would definitely recommend tcs! read more

Great company very helpful.helped me transfer a vehicle that was given to me by my father and send for a lost title

In late 2020, my family had purchased a mobile home for my disabled sister. Since the property was purchase from a trust, it had to retain the title of the trust on the insurance policy. I shopped around all the major insurance carriers to see if they would carry it (Farmers, State Farm, etc.), and none knew how to title the policy in the name of the trust. I literally called at least 10 carriers, and not one of them knew how to do this. This became urgent because I couldn't close on the property until insurance was secured. I happened to call TCS, and Brian literally saved the property being closed, and I had insurance secured by the following day. This year, he also helped my cousin who had a similar problem with an inherited property. Needless to say, Brian and TCS are the experts and my family is very appreciative! read more

Karina and Domingo are awesome. My husband has a wheelchair lift on his vehicle and didn't notice he missed his registration (by a whole year). How does that happen? It was Friday afternoon so not much you can do about till Monday. He was worried about this. I told him I will go visit Karina on Monday and see if she can help us. And boy did she. No, line and no appointment required. She even gave me a coupon for the smog I needed. I got smog completed which was just a few doors down and now we are current. My husband is back to his happy self. Thank you TCS read more

Karina is very knowledgeable and efficient! Outstanding customer service, she prioritizes customers and takes the time to go over the best possible options. It was an amazing experience! read more

Before closing on my home, I needed to get some quotes for homeowners insurance. After searching for insurance brokers in my area, I found TCS. I filled out a form, and Brian Schilling, VP Life Insurance & Insurance Broker, contacted me. Even when I decide to get my insurance directly from AAA, I recommend TCS because Brian was polite, responsive, and very informative. He has a passion for customer service. Thank you for the excellent service! read more

I had been trying all week to get into the DMV to renew my registration. I was driving down 11th St and saw a sign that said TCS could help with DMV vehicle registration. I called them and was so excited to find out that they could take care of everything!! I paid my registration, got my 2018 sticker all within 10 minutes!! TCS staff was awesome, efficient and so completely friendly!! read more

Just completed the process of switching auto insurance providers. Of all the insurance agents I worked with this time around, Domingo was hands-down the most helpful: -He provided clear explanations of the terms in the policy -He was patient and ran a number of quotes with different policy terms as I found the policy that was right for me -He checked against multiple insurance providers to find the best deal for the coverage that I wanted -He pre-screened my application and gave me quotes that were 100% qualified (unlike a lot of other agents out there...) Just starting out, but things have been great thus far. Thanks Domingo! read more

Domingo helped and saved me about $125 a month and more on my home insurance! Give him a try! You won't regret it!

My first time coming here I called to get some info on DMV registration services. Karina & Domingo were fast and prompt helping me thru emails due to the COVID for less interaction. I was even able to get a quick quote & to my surprise cheaper then my current rate. I'll update my post as I use there services more often. We are onto our 3 vehicle we had them register. I am more happy there was no line, they were both nice, and most importantly able to get my motorcycle back on the road with updated tags! Thanks again read more

I recently purchased a new car......went on YELP to find an insurance broker in the Tracy area. TCS Insurance Broker was the first option on the list. I was a bit hesitant thinking that insurance brokers are all about money and will only rush you through the process of finding auto insurance. I spoke with Domingo and he immediately took care of my insurance needs. He scheduled me for an appointment to see him to go over my options. I explained my situation so he provided me with soo many insurance options/quotes. Domingo is very personable and he explains everything in plain English and doesn't give the extra talk that other insurance brokers give. He is always professional and provided me with excellent service. Domingo go over and beyond his normal scope of duty to take care of his clients. I would definitely recommend Domingo to anyone that is looking for auto insurance. He also handles other types of insurance so give him a call. On a scale from 1 to 10 Domingo's services are off the charts. Teddy W. read more

TCS Insurance Brokers is one of the few companies that go out of their way to help and educate their clients on what type of insurance you need and should have .. We have our company and personal policies with them. I would definitely recommend them to everyone ! You won't be disappointed !!!!! read more

Domingo gives expert advice and reliable service. I have personally forwarded many clients to him and he has helped them out in many ways. From Personal insurance needs to Commercial Insurance services he has come through. If you want great coverage and great service he is your man. read more

This is by far the greatest customer service my family and I have received. Domingo and staff are very knowledgeable and will go above and beyond for their customers. Thank you TCS insurance brokers for guiding my sister through car insurance information. I highly recommend TCS insurance brokers for any insurance services you may need. read more

We have been working with Domingo for four years now with our auto insurance, and it has been by far the best experience we've had with any other broker. If you want someone who would work diligently and professionally to get you the best deal, then Domingo is the agent you want to contact. We highly recommend him. read more

We have our business insurance with Domingo. Anytime we have a question, we can give him a call, or message him on their Facebook page and he'll get back to us quickly. He took his time reviewing our old policies and was able to get us more coverage and lower our costs. We're very happy and plan to do all our business insurance through him and TCS! read more

Wow this guy Domingo is the definition of sleazeball salesman. Will quote you one price and you will pay that for a month or 2 and then it jumps $25 the next months and then he will say it was just an honest mistake on his part but wont lift a pinky to try to make it right. Dishonest practice. read more

I was very impressed on domingo's professional attitude and it showed in his service and knowledge. If you need any help in insurance needs his business name sums it up TOTAL CLIENT SATISFACTION!!! AND ON TOP OF THAT HONEST BUSINESS ETHICS. read more

STAY AWAY!! This guy Domingo will screw you and then blame it on you. Completely unethical and unprofessional. Last yr i came and got a policy with roadside assistance and then 2 months later came in and told him to add another car and i wanted the same thing as the first car, a month later 2nd car breaks down, i call roadside and they tell me that the 2nd car isnt on the policy i call Domingo he says he forgot to add it on but that he knows a cheap tow for only $60. So he messes up and still wants you to pay for it. I cancelled the policy but acouple of months later i forgave it and when back and got a policy for 1 car for $70. Next month i add a 2nd car and he quotes me $80 for both cars. Pay the next month $80 and then i get email saying the policy is now $101 instead of the 80. I come talk to Domingo and atfirst he says that he didnt add it up right after i tell him that he quoted me 80 a month he says that the was just for the 1st month and that I didnt ask what my monthly bill was going to be and since i didnt ask he didnt tell me..how does that make any sense? Who doesnt ask how much there car insurance bill is going to be everymonth? And what kind of sleazy sales person wouldnt automically mention it even if the client doesnt ask? Domingo. Stay Away its only a matter of time before this business fails with its shady business practices. read more

TCS was a fantastic first experience as I looked for car insurance for my first car. Domingo was precise and to the point - willing to help explain any aspects I may have a hard time understanding. The company is refreshingly genuine and really want what is best for their customers, even if it doesn't work out with them specifically! If you are looking for authenticity and kindness, I highly suggest reaching out and working with them. read more