I definitely recommend this insurance company. Sheila Mcknight is wonderful and very helpful. I…read moredidn't. Get to choose her insurance at the end.But I will in the future. The only reason I didn't choose their insurance is that I was pressed for time in buying a house and had to choose another because of the closing date. They really Show that they care and they are trying so hard to get a quote during this hard time for insurance in california. Again I recommend this company highly.

Very disappointed with this place. They never returned my calls or emails and seemed to put little…read moreto no effort in to helping me find insurance for my film production company. I ended up having to find it elsewhere, but was still able to source it locally. You're better off going to Hansen Insurance or sourcing it on the internet. I still haven't received a response from these people and it's been months.

I had such a great experience with this company. We had…read moreused the same insurance company for 10 years. Then I thought, why not get a second quote when renewal came around and I am so glad I did. Amy Cloninger was so thorough and patient from start to finish. At one point I lamented this is a LOT of questions! But she was so encouraging and sweet and said we were almost there! In the end, all of the questions they asked me gave me great insight to my sales and inventory that I never would have calculated otherwise. Now I have that info handy for comparing to next year and beyond. With our new Matsen policy, we have more coverage than before, one policy (instead of two the other company had divided me into) AND the price is lower. Win win win. As an added bonus, Amy and Matsen are local, so if I ever need anything I could meet with a real human a few miles away. Highly recommend.

This is THE best insurance broker agency I have dealt with. From start to finish Matsen Insurance…read moreprovides the best service I have seen. I have dealt with Farmers, AAA and Geico. None of these carriers have the professionalism and service quality that Matsen Insurance provides. They not only do my commercials umbrella policy but also my personal lines as well. If you are looking for someone who is going to go above and beyond to help you during your insurance needs, Call Matsen Insurance Brokers.

I having nothing but praise for the wonderful service I received from Danny at Vickers Insurance…read more He help me when I most needed it. I found him extremely well informed and willing extend himself in my hour of need. You cannot go wrong using his services.

Larry is a bona fide Trumptard. His demeanor is easily described as abusive, but he always gets me…read moregood deals and he can do the dmv drill from his office which I appreciate. He's 80 and I think he's in pain. He's definitely white male. Sigh. Don't see Larry if you're feeling vulnerable. He'll mess your whole day up.

Scott Hammond Insurance is our community minded local State Farm agent! Aside from being an awesome…read morecustomer of ours he's also Founder of Humboldt heroes, recognizing veterans for over 10 years and also runs an amazing podcast 100%humboldt

Scott and his crew are the BEST. They know their business and are as friendly as friendly gets…read more Give them a try, I think you'll like what they can do for you. Great rates and full service mindset. FIVE STARS!!

Everyone there is so nice and professional, really good place. You can tell that Traci really cares…read moreabout customers/ people in general. Madisyn is also always a joy to hear on the phone. Five stars !

Traci is available the two times I have needed her. She is quick to get on a claim and make it easy…read moreas possible for the customer. We sure appreciate her being on our side. Highly recommend!

My policy was transitioned from one Farmer's Insurance group after retirement to Michael Hansen's…read moreinsurance group. The letter I received was very reassuring that it would be "seamlessly transitioned" and that my account was in good hands. Well, that is not at all what I experienced. Essentially I was told to contact the insurance carrier, which was Foremost, directly for my policy in order to renew it. At first I was told that this Farmers office did not have access yet to Foremost portal and to call back in 1-week, when they would then have access. So I did that and got the "brush-off". I asked to have my call returned and never received a call back. So there it goes... not very professional! They could of at least have called me back to say they were not supporting Foremost policies and that I needed to do it myself. BUT, on the good side... I am now in control of my policy vs. having to go through another insurance company and dealing directly with Foremost, where we found that there were several errors on my account information that was input incorrectly by the original Farmers agent. Ha!

Hillary is amazing! She keeps us up to date on our home owners policy and goes above and beyond to…read moremake sure we are happy with our policy and its details!

Insurance is easy to buy. Finding an agent who will take the time to talk things through, answer…read morequestions, and advocate for you when it matters is priceless. Thank you, Theatta at Stan Smith Insurance, for showing us what a true insurance agent--and a friend--should be. That's the kind of peace of mind you can't put a price on.

Stan came to our home to discuss "defensible space" with us and to look at our property, even…read morethough we have insurance through a different broker (unfortunately online). What a nice and helpful thing to do! I would encourage anyone to use Stan for your insurance needs.

I cannot convey how kind and thorough Haider Ajina is. It is a real pleasure simply interacting…read morewith him, and he makes everything very clear. Joanne Leach is patient and kind as well and is also good at explaining financial processes. I have never had any trouble getting through to talk to Haider. Joanne will put him right on, or sometimes, he answers the phone himself. This is a lot different from other firms. I have never had to wait to get information, and every conversatiion that I've had with them has left me clearly understanding the subject and as if I have spoken with a good friend. Haider has been doing this for over 20 years, so the excellent people skills and skill at articulating concepts is backed by experience. I find both Joanne and Haider completely reliable.

Great service and advice - decades of experience. The staff id super friendly and always there to…read morehelp