My installers were over the top. They were organized, hard working and VERY respectful…read more Very pleased with the outcome. The windows look great.

I had a terrible experience. I paid for a door in May 2025 costing $2850. The door was not…read morereceived until August 2025 and the company couldn't get the door installed until September 2025. I waited a lengthy time only for the door to have major imperfections. Scratches were on the door and the panel was scared up. It did not look like it was worth the cost. The door came with a battery powered keypad and a key turn lock that had only one key that did not work with the lock. I went back and forth trying to reach Don, which was a waste of time because he didn't answer my phone calls and office personnel didn't answer but when I inquired about getting the door, responses were super fast and everyone was very pleasant. Don only started responding to me when I spoke to Bruce about him avoiding my calls. Don responded with nothing but excuses. We went back and forth for weeks about getting touch up paint and keys to fit the door and I still didn't get a remedy. I had the worst experience ever. I would caution anyone using The Window Source. What you pay for might not be what you get and there are extensive wait times. Customer service is not great. I will say Bruce was nice and empathetic. The good thing that came out of this ordeal was I got my money back after requesting it. Nothing could be disputed and Don knew the door and my experience were a flop and bad business.

Excellent service from beginning to end. Jennifer will go to any length to help w questions about…read morepricing ( fairest price around), workmanship(which was excellent) and staying in contact. Always returned calls or text quickly. If there were any delays or questions she had the answer. Highly recommend!

The entire process has been great! They came out quickly to look at/measure our windows and we had…read morea very fair quote within a day. Installation went well and the crew was very respectful of our property. Jennifer was great to work with and Paul came out several times to follow up. We LOVE our new windows and definitely recommend Ultimate Windows & Doors!

The service was top notch. The knowledge and expertise and ability of the workman was exceptional…read more They do an incredible job. Great place

Work was good. Dealing with AI when calling was a pain. when you get an estimate be sure to read…read morethe fine print. Charged an extra $119 for a useless warranty. Cost close to $500 to replace two 8x10 pieces of glass.

I welcomed contact from the new management at Lucious Complete Roofing, who expeditiously reached…read moreout to me years past my contract's installation labor warranty. Thanks Anthony for sending Danny out this morning to look over the roofing issues mentioned by two others. He said they would correct anything that was not within roofing parameters. Danny provided his findings to me in layman's terms that I really did appreciate & will utilize this information in my future roofing endeavors.

Absolutely terrible!! They take no pride in what they do and wanted to over charge for a job that…read moreis no good. No calls from management and even have holes in the wall. Take your money else where. These people DO NOT CARE!!!!!!!. 5500 down the drain!! :(

I wasted 1 hour and a half today( Saturday)waiting for a representative from this company to come…read moregive me a quote. I made an appointment a week ago through their online appointment database AND received a confirmation for today. When no one showed up the number I called sent me to a customer service person that was unable to address my concerns. She said she would let someone know that no one showed up. I work full time and only have a few hours here and there to get things done outside of work responsibilities. I value my time and unfortunately this company did not.

I went to Lowe's and had their rep build out 6 windows, a few windows had multiple options so I…read morecould compare look vs value vs efficiency. All of the windows I got quotes for are Pella windows. I had seen this location while shopping at lumber liquidators, which it's across the street, so I wanted to see if this was a factory direct situation. All the guy could do was repeat over and over he was there to set up a consultation to have someone come out and measure and give me an estimate on my job. He must have said this 6 times, I kid you not. It could be a drinking game. Anyway, I'm like "I have the window specifications, can you tell me your cost if I give you the specs?" And he repeated the set up consultation line again. OK, Mr. Parrot. I'm out.

We had all of the doors and windows replaced in our home in Germantown. Everyone at Windows Medic…read moreare very professional and have the skills to handle any problem. I highly recommend Windows Medic :)

Les and Susan were simply wonderful from start to finish. They provided excellent/honest advice…read morewith respect to repair vs replacement, were transparent/provided excellent communication, and a pleasure to get to know. Les has the heart of a teacher and was more than willing to answer all of my questions about his window repair/installation process. I would highly recommend Window Medic and will certainly be using them again in the future.

Jim (Swain) is honest and definitely more affordable than competitors. Does a great job. You will…read morebe pleased. Highly recommend.

Very friendly. Fast. Made the process of getting new windows easy. Super nice, professional…read morepeople. I would definitely recommend them to any and everyone who needs windows replaced. Their prices are outstanding. Great value. They are a local, who makes the whole process easy. Thanks to the Swain Family I have lovely windows again.

Crone Construction installed windows on two of our homes and we were very satisfied with their…read morework. Not only the person who provided the estimate, but the entire installation team were professionals. We were particularly impressed with how quiet they were during the installation process, and once they were finished, it was as if they were never there. We felt comfortable with the crew working in our homes, despite them being strangers. Thanks to their work, we now have beautiful new windows that enhance our daily view.

I made a trip to the office during business hours--no one there. Called on the phone and had a…read morelengthy conversation with someone who gave me a rough quote over the phone and promised someone else would be calling to schedule. Two solid months go by and then someone does call, gets my name wrong, and then tells me my job would probably be too expensive for me--when I had already agreed to their ballpark price. They could have just told me at the beginning that my project was not worth their time.

Took forever to get went back 4 times, they didn't seem to care , go to Glass Doctors they do great…read morework

The process was very easy. We got an estimate idea by sending a floor plan. When the tile was…read moreinstalled, they came out to measure and give an exact proposal very close to the estimate. Install only took a few hours. The glass shower makes the bathroom remodel.

Called for an appointment, then they call me back shortly later to tell me they double booked. The…read moregentleman did show up on time but told me it would be cheaper to replace the door than get new windows for it (the door). Asked him how much it would cost, he answered "sorry we don't do doors". I asked for just the estimate, and he went into a routine how awesome "the Winchoice experience " was. Politely Asked him to take measurement for an estimate, since I was busy . He then called his boss, put it on speakerphone and handed me a dirty phone during the virus stuff. I refused and his boss tried to give me another sales pitch, and I again asked for an estimate, before any more speeches. Went back to my work and he left without an estimate or a goodbye. I guess they don't need the work.

I purchased 24 windows from this AR based company 2 yrs ago. Part of the sales pitch was that they…read morewould guarantee replacement of broken windows regardless of the reason for breakage. I broke a large picture window and called in for replacement 4 months ago. I have been given multiple excuses including the window being in the wrong warehouse to " we are waiting for an installer in your area to be free" In the mean time a full house window replacement for a customer that I referred was delivered incorrectly and they did not install even the first window. They simply left the job site. They COULD have driven the mile to m house and installed my new window but, they did not have it with them. Clearly there was no intent for that crew to accomplish the replacement. When they were wanting me to provide referrals they called me constantly, now I have to pursue them. What happened to living up to your word???