Quick and fast service. Replace my broken screen door in about two days. Less than I would've paid…read moregoing somewhere else.

Over here on Stout Road near Old Germantown Road, we've just had three outside security/storm doors…read moreand a pre-hung steel front entry door installed by American Door (5716 Stage Road, Suite A, Bartlett, TN 38134). PHONE: 901-385-3995 Bear with me because my praise is going to be fulsome! First, the people we dealt with (Don in Sales, Tony the Owner and one of the installers, Larry in the office, and Junior who did most of the installation) are ALL excellent individuals and representatives of this company. Don knows his doors and didn't try to "upsell" us at all - he got from us what we needed and wanted and then proceeded to give us a most reasonable quote - in fact, we were kind of shocked because we thought the total would be about 25% more than we paid - and scheduled us for installation sooner than expected. Second, these guys are "old world" in their approach to installing doors - like they are craftsmen from another era! Especially their newest cohort, Junior - I thought he'd been doing this for years; I learned today that he's just 6 or so months on the job and in this industry! Blows me away. Tony - the owner - is the same with 30+ years; and I imagine Larry is too with 35 years in this industry and having previously owned his own company is the same. Bottom line: they all know what they are doing, and they do it exceedingly well. Third - the quality of the product is TOP NOTCH. Not only does everything look attractive, but it's high quality - and, for a sense of security, that was very important to us. Here's the deal - if you are looking for any type of door for your home or business - Michael and I recommend that you contact American Door. In a world where customer service is often times lacking, where the quality of a job is many times not of the highest quality, where personnel have "attitude" and where it often "goes south on the customer", I am 100% convinced that you'll NEVER go wrong by doing business with the people at AMERICAN DOOR... Larry W. Bittner http://memphisamericandoor.com/

I had a terrible experience. I paid for a door in May 2025 costing $2850. The door was not…read morereceived until August 2025 and the company couldn't get the door installed until September 2025. I waited a lengthy time only for the door to have major imperfections. Scratches were on the door and the panel was scared up. It did not look like it was worth the cost. The door came with a battery powered keypad and a key turn lock that had only one key that did not work with the lock. I went back and forth trying to reach Don, which was a waste of time because he didn't answer my phone calls and office personnel didn't answer but when I inquired about getting the door, responses were super fast and everyone was very pleasant. Don only started responding to me when I spoke to Bruce about him avoiding my calls. Don responded with nothing but excuses. We went back and forth for weeks about getting touch up paint and keys to fit the door and I still didn't get a remedy. I had the worst experience ever. I would caution anyone using The Window Source. What you pay for might not be what you get and there are extensive wait times. Customer service is not great. I will say Bruce was nice and empathetic. The good thing that came out of this ordeal was I got my money back after requesting it. Nothing could be disputed and Don knew the door and my experience were a flop and bad business.

My installers were over the top. They were organized, hard working and VERY respectful…read more Very pleased with the outcome. The windows look great.

I had a challenging time finding a vendor to even show up to measure our new shop doors. Overhead…read moredoor was super easy to work with. They installed two 14' high doors in a day. The techs were awesome and didn't mind me watching them install. Impressive work.

Recently (2 weeks) had the garage door repaired for a broken control button and erratic behavior of…read morethe door coming down. The malfunction was repaired in about an hour and have had no problems since. Dillon, the service tech was professional and courteous. Would highly recommend this business to anyone with garage door issues.

Had a great experience with the Team. The Team is very professional and the communication was…read moregreat prior to arrival and during the appointment. I had 3 exterior doors installed in under 1 hour. The work was done with expertise and the Team cleaned up the area upon completion. The Team is friendly and I would recommend them to anyone and will use them in the future. It is good to see the professionalism, which is lacking in many other businesses. My pleasure to be their client. Thank you! Edwina Burford

Door does not shut well because of weather stripping is too thick. Value good, and quality okay.read more

Don't use them. They spam your phone and don't stop. It's one thing to send one text, it's…read moreanother to continue when someone is not interested.

From the owner: We always do it the right way by professionals. GIve us a call if you need it all! 901-491-8109read more

I had appointment on April 7, 2023 at 3pm no one show up. I had to call regarding my appointment…read more Had to rescheduled for April 10th, at 10:30am again no show or call. You are very disorganized and not care about your services. Why anyone should use you. Unprofessional, untrusted If I could give zero I would.

Great job completed smoothly, beautifully and at a fair price. Love the screens they made for our…read morehistoric home!