Jeremy showed up right on time, was so friendly and polite, explained what happened with my lock…read moreand door, and made helpful recommendations, didn't try to sell me anything. I actually plan to call again for more work soon! I wish everyone in my life were so dependable. Text communication was refreshed right up until my appointment. My only note: The work van is plain white, probably needs an identifying sign in the future. EDIT: I had Jeremy back the following week to replace my whole door set! In the time it took to boil water, he was done and I paid through a secure website on my phone.

Fast, friendly and responsive! This was the second time I used Good People Locksmithing. I had…read moreseveral locks rekeyed. Highly recommend!

A great locksmith for the Memphis area. He does what he says and explained what to expect before I…read moregot there. Programming the key fob took about 20 minutes, as he said it would. He confirmed all features worked on the key, including the physical key, which I have never actually used. I researched other locksmiths in the area and they had mixed reviews but this locksmith had an excellent rating so I went with him. If you go to his shop, look for the black awning behind Yang's Deli, he doesn't have a sign.

We bought a front door that was over $4000.00. When they brought it to our house, it was the wrong…read moredoor. It was full open glass, and the one I ordered only the top part was glass. I felt bad for them and let them go ahead and install it (didn't even offer a discount on their mistake by the way) Wow, I made a big mistake! Not only has the glass warped over the past year, but the door latch broke a few months after they installed the door. They replaced it. I called again because it had broken again and was rudely told that my warranty had been out for two weeks and they would charge me almost $200 to replace a five dollar latch. You would think after spending $4000 and my aunt had recommended them and she had spent $10,000 on her doors, that they would come out and replace that latch for no charge since it was their faulty merchandise. The Customer Service is not there with Macklin doors. If I could do it all over again, I would have NEVER ordered from them! My aunt is appalled that I was treated in this way and we have both decided to never give a recommendation for this company and their doors again. Whomever is in charge of their customer service is doing a dismal job and they need to be let go. They were willing to lose us and others as customers over a cheap four dollar lock AFTER I had accepted the wrong door in order for them not to lose money!!! The glass will always warp and there's only a one year guarantee on that, the latches constantly break because they are using cheaper locks now to save themselves money. The chances of you getting the wrong door delivery is great. The Customer Service there is lacking in every aspect of what Customer Service should be!

Jason Maclins is a really good businessman and salesman. He will answer your text messages after…read morehours and off days. For that we were happy to do business with him at the beginning. We paid extra for laminated glass security door. Supposedly, it would be hard to break or crack a laminated glasses - that's what the salesman said. The door was installed Sept 2024. We saw a crack last week and immediately informed him. Thinking that it's the manufacturer flaw and maybe he could contact them for us. Unfortunately, that's not what we got. He claimed a rock must have hit it from mowing the grass. Giving him a benefit of doubt, I told my husband to remind him that it's LAMINATED glass, not the regular kind. Disappointed again, the salesman wants $800 for replacement. Didn't even want to stop by our house to take a look. We are 2 minutes drive from his office. For clarity, our front door is blocked with bricks on both sides. There is no grass in the front of the door for the rock to hit during mowing.

My son called Precision to have a broken spring replaced on his garage door. They came out the…read moreafternoon to give him a quote and after talking with them a bit, he also got a quote to have the overhead garage door opener replaced from chain driven to a Jack shaft opener on another garage. The quote was given on the spot. A later call lowered the quote, and an appt for the next morning was set. Connor arrived promptly with an associate and got right to work. He was professional and courteous. The job was completed in a couple hours. Very satisfied with the workmanship. Call and ask for Connor!

Garage door stopped working and couldn't get it to close. I worked on it for over an hour (at…read moremidnight) trying to align the sensors. I just couldn't get it and closed it manually. I called Precision the next morning at 7am. The tech was out just a few hours later at 10. He looked everything over, and eventually aligned the sensors that I wasn't able to do. He also dusted grass off the bottom of my door, cleaned the sensor lenses and lubed the spring and moving parts. He gave me a couple helpful tips for the future. He only charged me for the service call $89. All and all I'm happy and would use them again

I had window in my bathroom replaced with a privacy rain glass window. I love the window. The…read moreentire process was quick and orderly and the price seemed reasonable I could not be happier.

Although I had to wait several months for my windows due to supply chain issues, Mr. Dacus and crew…read moreinstalled 19 windows in my home in less than 2 days! They are very courteous and professional and cleaned up after the installation. Highly recommended.

Well I dropped off my screen for replacement. There is a 1 week wait so I left it there. Not really…read moresure of the workmanship so I will update this review once I pick my window screen up and I'll post a pic of it as well. The guy at the counter was nice, friendly, and answered all my questions.

I was trying to replace glass for my front door and I called other companies that weren't being…read morehelpful or didn't answer my calls. BJ's screens and things were very nice and knowledgeable.

I've used Moss Lock and Key on three different occasions and received exemplary service each time…read more Twice Kaylon has rekeyed locks at my residence, repairing locks as needed so they didn't need to be replaced. Recently I asked him to make a key for an exterior gate lock at my job and although it ended up being a weird lock, Kaylon persisted and delivered two keys as promised. I keep their number saved in my phone and forward to anyone I know who needs a locksmith.

Moss Lock & Key did an excellent job rekeying the locks at my home! I needed someone who could come…read moreout the same day, and they arrived within an hour. The pricing was very reasonable, and the service was professional and efficient. I give Moss Lock & Key a 10 out of 10 and highly recommend them! Atlantis

Seth helped me program and cut a smart fob/key for a 2015 Prius. Even gave me a key ring with a…read morebottle opener. Very transparent pricing ($80), which was also cheaper than everyone else around, including dealers. Was willing to meet me at my house, but also let me come to his. The whole process took 10 minutes and he was very kind and accommodating. Paid via smartphone and off I went. Highly recommended!